Dell™ PowerVault™ TL2000 Tape Library and TL4000 Tape Library User’s Guide
Dell™ PowerVault™ TL2000 Tape Library and TL4000 Tape Library User’s Guide
Information in this document is subject to change without notice. © 2008 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo and PowerVault are trademarks of Dell Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc.
Read this First Minimum Firmware Levels for Common Library Features Table 1. Minimum Firmware Levels for common Library features Feature Minimum Firmware Level(s) Required Dedicated Cleaning Slot removal Library firmware level must be greater than 3.90. Encryption Library firmware level must be 5.80 or greater. LTO4 Drive firmware level must be 77BE or greater. Key Path Diagnostics Library firmware level must be greater than 6.3, if feature is available.
iv Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
Contents Read this First. . . . . . . . . . . . iii Minimum Firmware Levels for Common Library Features . . . . . . . . . . . . . . Contacting Dell . . . . . . . . . . . . . iii . iii Figures . . . . . . . . . . . . . . vii Tables . . . . . . . . . . . . . . . ix Safety and Environmental Notices . . . xi Danger Notice . . . . . . Caution Notice . . . . . . Laser Safety and Compliance . Class I Laser Product . . . Performing the Safety Inspection Rack Safety . . . . . . . . . . . . . . . . . . . .
Data Cartridges . . . . . . . . . . . . . Cartridge Compatibility . . . . . . . . . WORM (Write Once, Read Many) . . . . . . . WORM Media . . . . . . . . . . . . Data Security on WORM Media . . . . . . WORM Media Errors . . . . . . . . . . Cleaning Cartridge. . . . . . . . . . . . Bar Code Label . . . . . . . . . . . . . Guidelines for Using Bar Code Labels . . . . Write-Protect Switch . . . . . . . . . . . Handling the Cartridges . . . . . . . . . . Provide Training . . . . . . . . . . .
Figures 1-1. 1-2. 1-3. 1-4. 1-5. 1-6. 1-7. 1-8. 2-1. 2-2. 2-3. 2-4. 2-5. 3-1. 3-2. 3-3. 3-4. 3-5. 4-1. 4-2. 4-3. 4-4. 4-5. 4-6. 4-7. 4-8. 4-9. 4-10. 4-11. 4-12. 4-13. 4-14. 4-15. 4-16. 4-17. 4-18. 4-19. 4-20. Front panel of a 2U library . . . . . . 1-1 Front panel of a 4U library . . . . . . 1-2 Rear panel of a 2U library with a SCSI drive 1-3 Rear panel of a 4U library with Full height Fibre Channel drive and Half height SCSI and SAS drives . . . . . . . . . .
5-26. 7-1. 7-2. 9-1. 9-2. 9-3. 9-4. 10-1. The 4U library Monitor Library: Drive Identity page showing one Fibre Channel drive (#1) and one SCSI drive (#2). . . . 5-33 The 4U library Monitor Library: Library Status page . . . . . . . . . . . 5-34 The 4U library Monitor Library: Drive Status page . . . . . . . . . . . 5-36 The 2U library Monitor Library: Inventory page . . . . . . . . . . . . . 5-37 The 4U library Monitor Library: Inventory page . . . . . . . . . . . . .
Tables 1. 1-1. 1-2. 1-3. 1-4. 1-5. 3-1. 3-2. 3-3. 4-1. 5-1. 5-2. 5-3. 5-4. 5-5. 5-6. 5-7. 5-8. 5-9. 5-10. Minimum Firmware Levels for common Library features . . . . . . . . . . iii 2U library and 4U library front panel descriptions . . . . . . . . . . . 1-2 2U library and 4U library rear panel descriptions . . . . . . . . . . . 1-4 Internal view description . . . . . . . 1-6 Tape drive model and interface type 1-8 Library storage capacity and data transfer rate . . . . . . . . . . . . . .
x Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
Safety and Environmental Notices When using this product, observe the danger, caution, and attention notices that are contained in this guide. The notices are accompanied by symbols that represent the severity of the safety condition. The sections that follow define each type of safety notice and give examples. Danger Notice A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people.
Laser Safety and Compliance Before using the library, review the following laser safety information. Class I Laser Product The library may contain a laser assembly that complies with the performance standards set by the U.S. Food and Drug Administration for a Class I laser product. Class I laser products do not emit hazardous laser radiation. The library has the necessary protective housing and scanning safeguards to ensure that laser radiation is inaccessible during operation or is within Class I limits.
Rack Safety The following general safety information should be used for all rack mounted devices. DANGER v Always lower the leveling pads on the rack cabinet. v Always install stabilizer brackets on the rack cabinet. v To avoid hazardous conditions due to uneven mechanical loading, always install the heaviest devices in the bottom of the rack cabinet. Always install servers and optional devices starting from the bottom of the rack cabinet. v Rack mounted devices are not to be used as a shelf or work space.
CAUTION: Removing components from the upper positions in the rack cabinet improves rack stability during relocation. Follow these general guidelines whenever you relocate a populated rack cabinet within a room or building: v Reduce the weight of the rack cabinet by removing equipment starting at the top of the rack cabinet. When possible, restore the rack cabinet to the configuration of the rack cabinet as you received it.
Preface This manual contains information and instructions necessary for the installation, operation, and service of the Dell™ PowerVault™ TL2000 Tape Library and TL4000 Tape Library. Related Publications Refer to the following publications for additional information. v Getting Started with the Dell™ PowerVault™ TL2000 and TL4000 Tape Libraries provides installation information.
xvi Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
Chapter 1. Product Description The Dell™ PowerVault™ TL2000 Tape Library (2U library) and the Dell PowerVault TL4000 Tape Library (4U library) provide compact, high-capacity, low-cost solutions for simple, unattended data backup. The 4U library houses up to 48 tape cartridges (or 45 and an elective 3-slot I/O Station) in a compact 4U form factor with easy access to cartridges via four removable magazines.
3 3 2 a77ug172 1 8 6 7 4 5 Figure 1-2. Front panel of a 4U library Table 1-1 below contains front panel descriptions for both the 2U library in Figure 1-1 on page 1-1 and the 4U library in Figure 1-2. Table 1-1. 2U library and 4U library front panel descriptions Number Item Description 1 Power button Pressing this button will power ON the library. Pressing and holding this button for 4 seconds will power OFF the unit (soft power down).
Table 1-1. 2U library and 4U library front panel descriptions (continued) Number Item 5 Control keys Description v UP (+) - The upper left button is used to scroll upward through menu items. v DOWN (-) - The lower left button is used to scroll downward through menu items. v CANCEL (X) - The upper right button is used to cancel a user action and return to the previous menu screen. v SELECT - The lower right button is used to display a sub-menu or force an accessor action.
2 3 4 a77ug100 1 8 9 10 5 6 7 Figure 1-4. Rear panel of a 4U library with Full height Fibre Channel drive and Half height SCSI and SAS drives. The configuration shown in this figure is used as an example only. This configuration is not recommended. Half height SCSI drives are not supported on the TL2000/TL4000. 2 10 3 9 4 8 7 6 5 a77ug135 1 Figure 1-5. Rear panel of a 2U library with a full height dual port SAS drive Table 1-2.
Table 1-2. 2U library and 4U library rear panel descriptions (continued) Number Item Description 4 Shipping lock and label storage location The shipping lock, which secures the accessor during shipping, and associated label are stored on the rear panel of the library for future use. See “Removing and Storing the Shipping Lock” on page 4-4. Attention: The shipping lock must be removed before powering ON the library to allow the accessor to function properly.
Table 1-3. Internal view description Number Item 1 Right cartridge magazine(s) 2 Left cartridge magazine(s) Description v In a 2U library, the right magazine can hold up to 12 cartridges. v In a 4U library, the right magazines can hold up to 24 cartridges. v In a 2U library, the left magazine can hold up to 11 cartridges and houses the elective 1-slot I/O Station. v In a 4U library, the left magazines can hold up to 21 cartridges and houses the elective 3-slot I/O Station.
is installed at manufacturing time. Each drive receives a unique serial number and certificate. The T10 application may validate each drive instance by checking the drive’s digital certificate. CAUTION: The library must be offline from any user and all media must be removed from the drives before license keys are installed or any configuration modifications are made.
Supported Internet Protocols The library supports the following Internet protocols: v IPv4 v IPv6 To learn more about IPv4, visit http://www.iana.org/. To learn more about IPv6, visit http://www.ipv6.org/. SNMP Messaging Occasionally, the library may encounter a situation that you want to know about, such as an open magazine or a fault that causes the library to stop.
Table 1-5. Library storage capacity and data transfer rate Characteristic 2U Library Specification 4U Library Specification Maximum storage capacity Ultrium 4 Data Cartridges v 24 data cartridges v 48 data cartridges v Native: 19.2 TB v Native: 38.4 TB v Compressed: 38.4 TB (2:1 compression) v Compressed: 75.2 TB (2:1 compression) v 24 data cartridges v 48 data cartridges v Native: 9.6 TB v Native: 19.2 TB v Compressed: 19.2 TB (2:1 compression) v Compressed: 38.
a77ug008 Figure 1-7. Library drive sled without ESD springs (SCSI sled shown) a77ug202 1 Figure 1-8. Library drive sled with ESD springs [1] (SAS sled shown) Speed Matching To improve system performance, the Ultrium 3 and Ultrium 4 Tape Drive uses a technique called speed matching to dynamically adjust its native (uncompressed) data rate to the slower data rate of the attached server.
Power Management The Ultrium 3 and Ultrium 4 Tape Drive’s power management function controls the drive’s electronics so that part of the electronics completely turn OFF when circuit functions are not needed for the drive’s operation. Media The library uses Ultrium Tape Cartridges that provide up to 800 GB native capacity (up to 1600 GB with 2:1 hardware data compression) for LTO-4 tape drives, and up to 400 GB native capacity (up to 800 GB with 2:1 hardware data compression) for LTO-3 tape drives.
Operation Specifications Library with Ultrium 4 drive(s) 2U Library 4U Library Maximum storage capacity Maximum number of data cartridges: 24 Native: 19.2 TB Compressed: 38.4 TB (2:1 compression) Maximum number of data cartridges: 48 Native: 38.4 TB Compressed: 75.
Altitude (operating) 2500 meters (8200 ft.) at 25°C ambient Maximum acoustical noise sound power levels LwAd in bels 6.6/6.8 Humidity Operating 15% to 80% RH non-condensing Storage, without cartridges 10% to 90% RH non-condensing Product Environment The library is designed to operate in a general business environment. The library meets the acoustical requirements for general business area category 2D. Category 2D states that the library should be installed a minimum of 4 m (13 ft.
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Chapter 2. User Interfaces This library has two user interfaces. v Operator Control Panel - located on the front panel of the library v Web User Interface - accessed via a web browser Operator Control Panel The Operator Control Panel operates in two basic modes. v User Interaction mode - This mode is employed when a user is pushing buttons on the Operator Control Panel. v System Driven mode - This is the normal mode of operation.
become illuminated. The error code will remain on the Operator Control Panel until a push button is pressed, which will cause the Operator Control Panel to return to the Home Screen. v Numeric error codes are only used for unrecoverable, fatal errors, otherwise text status messages are displayed. Power-ON Display When the library powers ON or resets, it goes through several internally controlled processes that allow it to get initialized and running. These processes are called Power-On-Self-Test (POST).
v The Clean LED will only be lit when a cleaning REQUIRED has been issued by the drive. The LED will be turned OFF after a successful drive cleaning operation. v The Attention LED will indicate one of the following conditions. Problem Action Required Bad media 1. Go to Monitor → Inventory to locate the defective cartridge. 2. Move the defective cartridge to the I/O Station. (Operator Control Panel: Control → Move Cartridges). 3. Open the I/O Station to remove the defective cartridge.
Toggling Values Toggle values are used to switch between two different states like ON and OFF. 1. After navigating to the menu item, press the SELECT button to select the menu item. 2. Using the UP and DOWN buttons, select one of the various predefined states for that item. 3. Press the SELECT button to apply the new state. Entering Numerical Values Numerical values are needed for network addresses, password entries and other configuration entries. 1.
Login Important: Some options of the Web User Interface take the library OFFLINE. This inactive mode can interfere with host-based application software, causing data loss. Make sure the library is idle before attempting to perform any remote operations that will take the library OFFLINE. To login, select the Role type and enter the correct password. The TL4000/TL2000 RMU screen shows Welcome : User, superuser, admin, or service after a successful login.
a77ug070 Figure 2-2. Web User Interface login page System Status a77ug080 The System Status screen is always present after login giving current status of the library. a77ug089 Figure 2-3. 2U library System Status screen Figure 2-4. 4U library System Status screen Status icons indicate the following conditions. v The green check mark indicates that the library is fully operational and that no user intervention is required.
v If Auto Clean is enabled and a cleaning cartridge is not present, or if a cleaning cartridge is present, but not in a reserved slot, Auto Clean status will show Chk Media/Rsvd Slot? and Status will show a green check mark and the words Media Attention. The Auto Clean status disappears from the system status screen once Auto Clean has been properly configured. The user will get messages if the cleaning media expires.
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Chapter 3. Installation Planning Before installing your library, take time to review the following information. Determining the Number of Logical Libraries You can partition the library into as many logical libraries as there are drives in the library. Basic Guidelines v Each logical library must contain at least one drive. v A library configuration of exactly one logical library equals the entire physical library. v The library issues a warning to the user if media is moved across logical libraries.
Using Multiple Logical Libraries for Library Sharing Multiple logical libraries are an effective way for the library to simultaneously back up and restore data from heterogeneous applications.
Library Partitioning and Element Addressing Library 4U systems with firmware versions of .80 and higher, and containing at least 2 drives, have the ability to configure two logical libraries (create two partitions). This partitioning has been expanded with the new library firmware and half-high drive integration. Now it is possible to configure 1, 2, 3 or 4 partitions in the 4U library. Additionally the 2U library can now be configured into one or two partitions.
Drive 4 Element Address 259 Drive 3 Element Address 258 Drive 3 Element Address 258 Drive 1 Element Address 256 Drive 1 Element Address 256 Drive 2 Element Address 257 Drive 1 Element Address 256 Drive 4 Element Address 259 Drive 3 Element Address 258 Drive 2 Element Address 257 Drive 1 Element Address 256 Magazine 2 Magazine 4 Magazine 1 Magazine 3 Front side a77ug161 Drive 2 Element Address 257 Figure 3-1.
Configuration of a 4 Partition System Drive 4 Element Address 256 Drive 3 Element Address 256 Drive 2 Element Address 256 Drive 1 Element Address 256 Magazine 2 Magazine 4 Magazine 1 Magazine 3 Front side a77ug164 A four partition system must have four drives. Each partition will contain one drive and one magazine. Figure 3-4.
exception in case of a “removed” condition. A drive slot which does not contain a drive and has a position between used slots needs to be reported as a SCSI element. To signal the host application that this slot is not usable, its ACCESS bit will be disabled. Logical Unit Number (LUN) Scanning The library uses a single SCSI or Loop ID per drive and dual LUNs to control the tape drive (LUN 0) and library accessor (LUN 1). The library requires a Host Bus Adapter (HBA) that supports LUN scanning.
Note: For maximum performance, it is recommended to have a maximum of one drive per SCSI bus. – Only use the maximum system-to-device cable length of 25 m (82 ft) when attaching directly to one device (a point to point interconnection). Physical Characteristics of the SCSI Interface The library operates as a set of SCSI-3 devices. The Ultrium Tape Drives attach to servers using an LVD Ultra160 SCSI interface.
The Medium Changer device is required to be addressed via LUN 1 of the lowest-numbered drive position of each logical library. The Medium Changer device may additionally be addressed via LUN 1 of other drives in any logical library. Any bus containing a Medium Changer device via LUN 1 of a drive is referred to as a control and data path. Any other bus is referred to as a data path. For information about control paths, see “Using Multiple Control Paths” on page 3-2.
v LN Port: (default setting) - an automatic configuration that tries arbitrated loop first, then switched fabric v L Port - arbitrated loop v N Port - point to point protocol in a switched fabric topology Cables and Speeds Ultrium 3 and Ultrium 4 Fibre Channel tape drives use LC duplex fiber optics cables. The maximum distances that the library supports on a Fibre Channel link is determined by the link speed, the type of fiber (50-micron or 62.5-micron), and the device to which the library is attached.
zoning capability to form a SAN partition. For systems that do not cooperate, use zoning to prevent the systems from sharing the same drive. You can remove zoned partitions as you upgrade software and system levels.
Chapter 4. Installation and Configuration Note: Review the information in ″Installation Planning″ before installing your library. To install a desktop or rack mounted 2U library or 4U library, perform the procedures in this chapter in the order they are presented. Installing Your Library Complete these procedures to install your library hardware. 1. “Using the Library Configuration Form.” 2. 3. 4. 5. 6. 7. 8. 9. “Choosing a Location.” “Unpacking the Library” on page 4-2.
Table 4-1. Location criteria (continued) Criteria Definition Clearance v Back: Minimum of 15.4 cm (6 inches) v Front: Minimum of 30.8 cm (12 inches) v Sides: Minimum of 5.08 cm (2 inches) Rack requirements Standard 19-inch rack with: v 2U (63.5 mm/3.5 in.) of clearance for a 2U library v 4U (177.8 mm/7 in.) of clearance for a 4U library Rackmounting the library is optional.
– Bar code labels – Foot pads (for desktop installation) v With every library containing a SCSI drive: – SCSI terminator (one per SCSI drive) – SCSI library-to-host cable (if ordered by customer) v With every library containing a Fibre Channel drive: – Fibre Channel library-to-host/switch cable (if ordered by customer) v With every library containing a SAS drive: – SAS library-to-host cable (if ordered by customer) v Rack Mount Kit Installing the Library Foot Pads (for Desktop Installation ONLY) Important:
a77ug085 1 Figure 4-2. Installing foot pads on the bottom of the library enclosure 4. Carefully return the library to an upright position. Important: Do not place any objects on top of the library. Removing and Storing the Shipping Lock Important: The shipping lock, which prevents the library accessor from moving during shipment, must be removed before the library is powered ON. The shipping lock is held in place with a label and is located in the top center of the library.
1 a77ug018 2 a77ug195 Figure 4-3. Shipping lock and label Figure 4-4. Removing the Shipping lock and label 2. Store the lock ( 1 ) and label ( 2 ) on the rear panel of the library as shown in Figure 4-5 on page 4-6. Chapter 4.
1 a77ug019 2 Figure 4-5. Library shipping lock and label storage location on rear panel of library Rackmounting the Library (for Rack Installation ONLY) Attention: If you haven’t removed the shipping lock, complete this first before rackmounting your library. See “Removing and Storing the Shipping Lock” on page 4-4. The 2U library and the 4U library are easily installed into a standard 19-inch rack system.
1. Verify that your rack kit includes the following contents (see Figure 4-6): v Packaged in plastic material: – 2 rails (not shown) – 2 mounting brackets ( 1 ) v Packaged in the small bag with no label: – 1 T10 Torx wrench ( 5 ) – 2 U-shaped anchors ( 4 ) – 4 small screws for securing the anchors and brackets ( 6 ) – 2 large screws to secure the mounting brackets to the rack ( 7 ) v Packaged in the small bag with ″Round Hole″ on the label: 9 screws to be used on racks with round holes.
3 2 1 4 2 a77ug133 1 Figure 4-7. Examples of EIA units for round hole and square hole installations 1 Two EIA units for round hole and 2 square hole installation 3 Wide Gaps within the EIA unit 4 Narrow Gaps between EIA units 3. Remove the adhesive security tape on the backside of the rails.
a77ug196 Figure 4-9. Front view of a rack showing the rails installed 4. Using the Torx wrench included in your shipment, remove the screws ( 1 ) as shown in Figure 4-10. Screw locations on the 4U library are similar. a77ug189 1 Figure 4-10. 2U library side screws to remove 5. Install the library rack anchors ( 2 ) as shown in Figure 4-11 on each side of your library using the longer counter-sunk screws included in the rack kit. 2 a77ug188 1 Figure 4-11.
a77ug177 additional short, counter-sunk screw included in the rack kit. (The 4U rack anchors and mounting brackets are similar.) 7. With library rack anchors and mounting brackets installed, slide the library onto the rails (as shown in Figure 4-12 and Figure 4-13). When the library stops, gently push the library to lock the anchors installed on each side of the library to the rails and until the mounting brackets are flush with the vertical rack rails. a77ug174 Figure 4-12.
a77ug178 1 a77ug175 Figure 4-14. Securing the 2U library to the rack 1 Figure 4-15. Securing the 4U library to the rack Chapter 4.
Connecting the Host Interface Cable To connect the host interface cables to the library: 1. It is recommended that you shut down and turn OFF the associated server. Turn OFF all attached devices. Remove the power cables from the server and all attached accessories. Important: Failure to remove the power cords from these devices before connecting the host interface cable could result in damage to the library. 2.
and limit cable length. If there are any SE devices on the same SCSI bus, the entire SCSI bus will negotiate down to SE speed and severely degrade performance. v For a Fibre Channel library, connect the host interface cable to the host or to a switch. v For a SAS library, connect the drive using a host interface cable to the host HBA. You can connect to either ports if you have a dual port configuration. Unused SAS connectors do not need termination. 4.
5. Turn ON the library using the power button. Check the Operator Control Panel display to make sure the library is receiving power. If it is not, check the power connections and your power source. During the Power-On Self Test (POST), all four LEDs are illuminated briefly, followed by a flashing Ready LED. When the initialization sequence is complete, the Home screen (see “Power-ON Display” on page 2-2) will be displayed.
Using Factory Defaults as Your Configuration The table below shows the main default library settings.
system is serviced by DHCP (Dynamic Host Configuration Protocol) server, the network parameters will be automatically set. Once remote access has been established, you can complete the configuration of your library. 1. Access the Configure menu using the Operator Control Panel. a. From the screen that shows the library logo (Home screen), press either the UP or DOWN button to get to the Main Menu. b. Press the DOWN button to select Configure. c. Press the ENTER button to display the Configure menu. 2.
10. Press the CANCEL button until the Home screen displays. 11. Press the CANCEL button to return to the home screen. 12. Power cycle the library to initialize your configuration. Logging on to the Web User Interface To complete the configuration of your library using the Web User Interface, follow the steps below. 1. Return to the Home screen on the Operator Control Panel. 2. On your host computer, open Internet Explorer. 3. In the browser address field, enter your library’s IP Address. For DHCP, enter...
a. Enter in your internet browser address field and press Enter on your keyboard. b. Compare the firmware level available on the web to those that you made note of in step 1. If you are running the latest levels of library and drive firmware, proceed to the next step. If you are not running the latest levels of library and drive firmware, download the firmware that needs to be updated to your library host. 3. Update library and drive firmware on your library, if necessary. a.
a77ug066 v I/O Station Enabled - If checked, the I/O Station is enabled. If not, the first 3 slots (in a 4U library or the 1st slot in a 2U library) are configured as storage. See “Configure Library: General” on page 5-38. v Auto Clean Enabled - Automatically cleans drive when drive requests cleaning and cleaning cartridge is present in a reserved slot or a dedicated cleaning slot. All cleaning cartridges must have CLN as part of the bar code.
a77ug094 23 Figure 4-20. Example: The 4U library Configure Library: General screen 3. If your library has more than one drive, proceed to “Choosing the Number of Logical Libraries for Your Library.” If your library has one drive, proceed to “Entering Path Failover Feature Activation Key” on page 4-21. Choosing the Number of Logical Libraries for Your Library Note: Review the information in “Determining the Number of Logical Libraries” on page 3-1 before completing the procedure in this section.
a77ug098 Figure 4-21. The 4U library Configure Library: Logical Libraries page 2. Select the number of logical libraries you would like to create in your library. 3. Click Submit to create the logical libraries. Entering Path Failover Feature Activation Key a77ug117 The Path Failover feature is available for select LTO 4 tape drives. Path Failover is not supported for half height drives.
Prerequisites for Library Managed Encryption: v SAS and Fibre Channel LTO Ultrium 4 Tape Drive (Full Height or Half Height) v v v v Note: Fibre Channel is full height drive only. Ultrium 4 Tape Cartridge Library firmware level 5.80 or higher Drive firmware level 77BE or higher Dell Encryption Key Manager application a77ug199 Setting a Drive’s Method of Encryption 1. Click Encryption (Configure Library → Encryption) in the left navigation pane. Figure 4-24. Feature Activation Key screen a77ug192 2.
backup and recovery. These settings are required for Library Managed Encryption only. Enter the EKM Server Setting information. v Primary IP address (IPv4 or IPv6): Enter the IP address of the primary EKM server. v Primary TCP port: After entering the Primary IP address, the library will automatically set the value of the Primary TCP port. v Secondary IP address (IPv4 or IPv6): Enter the IP address of the secondary EKM server.
Entering Library Network Settings a77ug074 This page shows the current network configuration of the library and allows modification to the configuration. When a change is requested, a pop-up box will ask to confirm the changes. 1. Click Network in the left navigation pane, to display the Network page. Figure 4-27. Configure Library: Network page 2. Select a Protocol Stack - Choose IPv4 only, IPv6 only, or Dual Stack IPv4 & IPv6.
a. DHCP Address - Click this item ON to have the IP Address of your library automatically set by the library host computer. Leave unchecked and enter the appropriate information for the IP Address, Network Mask, and Gateway Address. b. IP Address - An identifier for a computer or device on a TCP/IP network. Networks using the TCP/IP protocol route messages based on the IP address of the destination. The format of an IP address is a 32-bit numeric address written as four numbers separated by periods.
Entering User Access Information using the Web User Interface a77ug082 This function, other than the Access PIN, is not available on the Operator Control Panel. 1. Click User Access in the left navigation pane. Figure 4-29. The Configure Library: User Access screen 2. Choose a Role. v User v Superuser v Admin v Service Note: Only one password can be set for each Role. 3. Enter the New Password . The password has a maximum of 10 characters (A-Z, a-z, 0-9, @, , , ). 4.
a77ug061 Figure 4-30. The Configure Library: Date and Time screen 2. Enter the current Time using the HH:MM:SS 24-hour format. 3. Enter the current Date using the MMDDYYYY format. 4. Click one of the following: v Refresh - to update the current screen v Submit - to apply changes made to the current screen Configuring Logs and Traces using the Web User Interface a77ug071 This function is not available on the Operator Control Panel. 1. Click Logs & Traces in the left navigation pane. Figure 4-31.
a77ug065 Figure 4-32. The Configure Library: Event Notification screen 2. If you would like to be notified when an error occurs, select Notify Errors. 3. If you would like to be notified when a warning occurs, select Notify Warnings. 4. In To Email Address, enter the email address to which the information will be sent. 5. In Email Domain, enter the domain name for the email address. 6. In SMTP Server Address, enter the IP Address of the SMTP server associated with the email address.
Setting the Operator Control Panel Access PIN using the Operator Control Panel 1. Navigate to Configure → Set Access PIN. 2. Press the SELECT button to highlight the first digit of the 4-digit Access PIN. 3. 4. 5. 6. Use the UP and DOWN buttons to select each digit. Press the SELECT button to move to the next digit. Repeat these steps for repeating the Access PIN. After entering the final digit, press the DOWN button and select one of the following: v Save - to apply your settings.
For more information on verifying the connection of SCSI devices, see the operating system documentation. Cartridge Magazines The library has removable magazines. Magazine access is password protected. For safety reasons, the accessor motion is stopped when a magazine is removed. The magazines can be released using the Operator Control Panel or the Web User Interface.
2U Library I/O Station a77ug184 The I/O (Input/Output) Station (see Figure 4-35) in a 2U library is part of the left magazine. To open the I/O Station, select Control → Open I/O Station. The I/O Station will pop open. To close the I/O Station, gently push it back into the left magazine. Figure 4-35. 2U library I/O Station in the left magazine 4U Library Cartridge Magazines a77ug182 The 4U library has four cartridge magazines, two on each side (see Figure 4-36 and Figure 4-37 on page 4-32).
a77ug183 Figure 4-37. 4U library right magazines 4U Library I/O Station a77ug186 The I/O Station in a 4U library (see Figure 4-38) is part of the lower left magazine. To open the I/O Station, select Control → Open I/O Station. The I/O Station will pop open. To close the I/O Station, gently push it back into the lower left magazine. Figure 4-38.
a77ug185 1 Figure 4-39. Finger Holes on back side of 4U library I/O Station Populating the Library with Data Cartridges For information on working with the cartridge magazines, see “Cartridge Magazines” on page 4-30. 1. Unlock the cartridge magazines. v Using the Operator Control Panel: Control → Magazines v Using the Web User Interface: Manage Library → Release Magazine 2. 3. 4. 5. Note: The magazines will relock after 15 seconds if they have not been removed. Remove all magazines from the library.
Inserting the Cleaning Cartridge See the Note below for 4U libraries with a Dedicated Cleaning Slot (DCS). The following criteria must be followed for Auto Clean to function: 1. The Auto Clean function must be configured ″On″ or ″Enabled″. v Operator Control Panel: Configure->Library Settings->Enabled v Web User Interface: Configure Library->General->Auto Clean->checkmark Note: Earlier versions of the 4U library contained a Dedicated Cleaning Slot (DCS).
cleaned, the user must manually refresh the screen after the clean has completed in order to be able to select an additional drive to be cleaned. Chapter 4.
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Chapter 5. Operations The following table lists menu navigation shortcuts to activities that can be performed via the Operator Control Panel and/or the Web User Interface. Before using the Operator Control Panel or the Web user Interface, please review the information in Chapter 3: User Interfaces. Table 5-1.
Table 5-1.
Table 5-1.
Table 5-1. Menu navigation shortcuts (continued) Menu Navigation Shortcuts Information/ Activity Operator Control Panel Drive, data compression ON/OFF Not available with this interface. Drive, Fibre, Worldwide Node Name Monitor → Drive → Identity → Drive (n)/WWNN Drive, Hashed SAS Address Not available with this interface.
Table 5-1. Menu navigation shortcuts (continued) Menu Navigation Shortcuts Information/ Activity Operator Control Panel For More Info Web User Interface For More Info Encryption, testing configuration(if feature is available) Not available with this interface. Service Library → Perform Key Path Diagnostics “Service Library: Perform Key Path Diagnostics” on page 5-53 Encryption, determine method, current method Not available with this interface.
Table 5-1. Menu navigation shortcuts (continued) Menu Navigation Shortcuts Information/ Activity Operator Control Panel Firmware, library, update Not available with this interface.
Table 5-1.
Table 5-1.
Operator Control Panel Navigation The four control keys on the front of a 2U or 4U library enable the user to navigate through the library settings and make changes as needed to configure the library. 2 4 3 a77ug179 1 Figure 5-1. 2U Library Control Keys 2 a77ug176 1 4 3 Figure 5-2. 4U Library Control Keys Table 5-2. Library Control Keys Control Keys Description 1 UP (+) - Upper left button Used to scroll upward through menu items.
Table 5-2. Library Control Keys (continued) Control Keys Description 3 SELECT - Lower right button Used to display a sub-menu or force an accessor action. 4 DOWN (-) - Lower left button Used to scroll downward through menu items. 1. Press the UP ( 1 ) or DOWN( 4 ) keys to enter Interaction Mode. The Main Selection Menu will appear. The Main Selection screen shows Monitor, Control, Configure, and Service. 2. Scroll to your selection, then press the SELECT ( 3 ) key.
Monitor Control Configure Service Library Open I/O Station Logical Libraries Library Verify Drive Move Cartridges Library Settings Run Tests Inventory Magazines Re-Inventory Drive Service (Drives) Network Display Contrast Set Access PIN Telnet Service Port Restore Default a77ug050 Set Date and Time Path Failover Figure 5-3.
Monitor Library Identity Status Serial Number Act. Cart. Version On Time Error Log Network IP Stack DHCP-ON DHCP-OFF Prefix Length Vendor ID IP Address Static IPv6 Address Slots Empty Product ID Netmask Link Local IPv6 Addr Cycles IP Address I/O Station Active Slots Gateway Date/Time WWNN Ethernet Router assigned IPv6 Addr Library Mode Figure 5-4.
v v v v v v Act.
Monitor Drive Status Identity Drive (n) Drive (n) Status Firmware Rev Activity Vendor ID Source Product ID Cooling Serial Number Topology (A) Port A Status WWNN PID (A) Speed (A) Speed (A) Topology (A) PID (B) Loop ID (A) Hashed Address (A) Speed (A) Port B Status Loop ID (A) SCSI ID Hashed Address (B) Figure 5-5.
v Source - the serial number of the cartridge currently in the drive v Cooling - indicates whether or not the drive fan is running v Topology - the topology chosen for a fibre library (see “Fibre Channel Interface” on page 3-8) v Speed - indicates the speed of the fibre channel (fibre library) v Link - indicates the status of the fibre channel (fibre library) v Hashed Address - an address calculated from the WWID Under Identity and Drive (n) are the following items: v Firmware Rev - the current level of dri
Under Magazine choose one of the following to see a graphical representation of the cartridge magazine(s). Slots containing cartridges will be highlighted.
Control: Move Cartridges Use this menu item to move cartridges in the library. Control Source Type Destination Type Volume Serial Source Destination a77ug053 Move Cartridges Figure 5-9. Control: Move Cartridges menu To move a cartridge from point A to point B, you must make the following choices: v Source Type - Drive, I/O station, magazine. Only the source type(s) that contain cartridges will be listed.
Choose ″Left″ or ″Right″ to unlock the corresponding cartridge magazine(s). The magazines can now be removed from the library by gently pulling each magazine out of the library. To replace a magazine, insert the back of the magazine into the front of the library and gently push the magazine into the library. The magazine will lock when inserted into the library.
Configure Logical Libraries 1 2 3 4 a77ug116 Number of Logical Libraries Figure 5-12. Configure: Logical Libraries menu Note: This menu is only available on libraries with multiple drives. Note: Whenever there is a hardware configuration change such as drives being swapped with different form factors (i.e. HH to FH or FH to HH), a library configuration change is needed. Reconfiguring the library by reassigning the amount of logical libraries will clear this issue. Chapter 5.
Configure: Library Configure If 1 Logical Library If 2 or more Logical Libraries Library Settings Logical Lib Settings Mode General 1 Random Sequential Auto Clean Autoload I/O Station(s) enabled Loop Remove DCS No 2 3 4 Mode Random Sequential Active Slots Autoload Auto Clean Loop I/O Station(s) enabled Host Label Length Host Label Length a77ug056 Active Slots Figure 5-13.
– Sequential: In sequential mode, the library’s firmware predefines the selection of the cartridges. After initialization, the firmware causes the library to select the first available cartridge found (counting from the I/O Station through slot 23) for loading into the drive. - Autoload: Sequential mode with autoload mode ON loads the first available cartridge (slot with the lowest numerical value that contains a cartridge) automatically if the library powers ON with an empty drive.
For Auto Clean to function, the following criteria must be met: – On 4U libraries with library firmware of .80 or lower that still contain a Dedicated Cleaning Slot (DCS), or 4U libraries with library firmware higher than 1.95 that chose to retain the DCS in their library, a CLN cartridge must be present in that slot. – On libraries that don’t have a DCS, a storage slot must be reserved (RSVD) by reducing the active slot count by one.
The following items are in this menu: v Drive Interface - use this to assign a SCSI ID to a SCSI drive or to assign a Port Speed, Port Type, and Loop ID to a Fibre Channel drive. SAS drives do not require user configuration. For more information on drive interfaces, refer to “Host Interfaces” on page 3-6. v Control Paths - use this to enable the drive as a control path drive.
v v v v v – Web Interface (IPv6 Only and Dual Stack): Monitor Library → Library Identity DHCP - (Dynamic Host Configuration Protocol) If this is enabled, your library host will negotiate the connection with the library. If DHCP is disabled, the following information is necessary to establish the remote access.
changed from a LTO full height to half height configuration in order for the library to operate properly. If just adding a new drive to the configuration the restore factory default is not required - only a power cycle of the library. Table 5-3.
a77ug046 Configure Set Date and Time Figure 5-18. Configure: Set Date and Time menu Configure: Path Failover Use this menu item to enter the Path Failover Feature Activation key (4U library only). Path Failover a77ug119 Configure Figure 5-19. Configure: Path Failover The Path Failover feature is available for select LTO 4 tape drives. Path Failover is not supported for half height drives.
Library Verify a77ug047 Service Figure 5-20. Service: Library Verify menu 1. When prompted by the Operator Control Panel display and the I/O Station opens, insert a blank or scratch data cartridge. 2. Close the I/O Station by pushing it back into the library. 3. While the test is running, the Operator Control Panel will display library status. v If the test PASSES, resume normal library operations. v If the test FAILS, an error code will be displayed.
Service Clean Drive Drive Tests Drive Power a77ug058 Service Figure 5-22. Service: Service menu The following drive diagnostics and service procedures are available in this menu: v Clean Drive - The accessor takes the cleaning cartridge from the dedicated cleaning cartridge slot (DCS), or previously reserved slot if no DCS is available, and inserts it into the drive.
Service: Display Contrast Display Contrast a77ug170 Service Figure 5-23. Service: Display Contrast menu The following display contrast settings are available in this menu: v The numbers 1 through 10 will display, with 10 being the lightest shade and 1 being the brightest. Service: Telnet Service Port The Telnet Service Port menu item is to be used under the direction of the Dell Support Center. . Web User Interface Menus The following menus are available on the Web User Interface. Table 5-4.
Table 5-4. Web User Interface Menus (continued) Clean Drive Advanced Diagnostics (for Service Personnel only) View Logs View Drive Logs Save Drive Dump Perform Diagnostics Key Path Diagnostics (if feature is available) Upgrade Firmware Reboot Monitor Library Menu The Monitor Library menu contains the following sub-menu items.
a77ug068 78A8156 Figure 5-24. The 2U library Monitor Library: Library Identity page a77ug090 78A8157 Figure 5-25. The 4U library Monitor Library: Library Identity page Monitor Library: Drive Identity This page provides the following detailed information about the drive. No changes can be made from this page. The displayed information will vary depending on the library model and drive type (SCSI, SAS, or Fibre Channel). Table 5-6 lists all available elements on the Drive Identity page.
Table 5-6. Drive Identity page elements (continued) Menu Item Description 2U Library 4U Library SCSI Fibre SAS SCSI Fibre SAS Control Path If the drive communicates all messages from the host to Drive the library, then it is considered the control path drive. If the drive is the control path drive, this element displays ″Yes.″ If not, this element displays ″No.″ All drives in a logical library may be a control path drive.
a77ug132 Figure 5-26. The 4U library Monitor Library: Drive Identity page showing one Fibre Channel drive (#1) and one SCSI drive (#2) Monitor Library: Library Status This page displays the dynamic information about the library, such as the current status of the components. No changes can be made from this page. Table 5-7 lists all available elements on the Library Identity page. An ″X″ indicates that the element displays for the specified library type. Table 5-7.
Table 5-7. Library Status page elements (continued) Description 2U 4U 1. Right Magazine This displays whether the lower right magazine is ″Present″ or ″Not Present″. X 2. Left Magazine This displays whether the upper left magazine is ″Present″ or ″Not Present″. X 2. Right Magazine This displays whether the upper right magazine is ″Present″ or ″Not Present″. X a77ug092 Menu Item Figure 5-27.
Table 5-8. Drive Status page elements (continued) Menu Item Description 2U Library SCSI Fibre SAS X 4U Library SCSI Fibre SAS X X Port A Status This indicates whether Port A is logged on or out. X Port Name This is the name assigned to Port A on the drive. X X Speed This is the current speed setting of the drive. Choices are Auto (where the drive will automatically negotiate the speed of the drive to match that of the server), 1Gb/s, 2Gb/s, or 4Gb/s.
a77ug093 Figure 5-28. The 4U library Monitor Library: Drive Status page Term Definitions: v BOP (Beginning of Partition): BOP (Beginning of Partition) is a SCSI term, which in a single partition format is the same as beginning of tape. It means that policy is determined on writes at LB zero. Appending to a tape [or overwriting at a non-zero LB] does not change the policy already in use for that tape. v Key Path: This is the avenue where key resolution is performed.
Monitor Library: Inventory This page provides detailed information about the tape inventory in the library. A summary of each magazine is shown. To get detailed information about the cartridges that reside in a magazine, click on the + button. This will expand the display for the magazine. To determine whether a cartridge is encrypted, refer to the Comments column in the Cartridge Details screen.
a77ug099 *Res* Figure 5-30.
you of the impact of the proposed change. In some cases a pop-up screen will ask for confirmation. Many changes will also require a library reboot. Table 5-9. Configure Library: General page elements Menu Item Description 2U 4U Library Name This is a name that is assigned to your library for ease of identification. X X I/O Station The I/O Station defaults to I/O Station Enabled.
a77ug094 23 Figure 5-31. The 4U library Configure Library: General and Extended page Configure Library: Logical Libraries To partition your multi-drive library, select the number of logical libraries you would like to create in your library, then click Submit. One cartridge magazine cannot be assigned to two logical libraries. If you partition a multi-drive library, each of the magazines must be assigned to a logical library on a magazine boundary.
a77ug117 Figure 5-33. The 4U library Configure Library: Path Failover page a77ug118 After clicking Activate, this page will display if you have entered the feature key correctly. Figure 5-34. Path Failover license verification page Note: Follow the instructions in the Dell PowerVault TL4000 Failover Configuration Guide to configure your environment for failover. Configure Library: Encryption Note: Application Managed Encryption (AME) does not require a key.
a77ug199 Figure 5-35. Feature Activation Key screen a77ug190 5. On the Encryption screen, enter the Feature Activation Key to make available the library managed encryption options. 6. Click Activate to save the key and expand the screen for additional encryption settings. Figure 5-36. Configure Library: Encryption Feature configuration screen 7. Select Enable SSL for EKM to enable Secure Sockets Layer for the Dell Encryption Key Manager application. 8.
v Internal Label - Encrypt All: Check your tape backup software application documentation to see if this feature is supported. 10. A primary and secondary EKM server can be set for each logical library. Each partition has its own Encryption and EKM settings. Maintaining primary and secondary EKM servers is desired for maximum availability of encrypted backup and recovery. These settings are required for Library Managed Encryption only. Enter the EKM Server Setting information.
Table 5-11. Drive Identity page elements (continued) Menu Item Description 2U Library SCSI Fibre SAS 4U Library SCSI Fibre Speed For each Fibre Channel drive, click on the drop down list and select Automatic, 1Gb/s, 2Gb/s, or 4 Gb/s. Selecting Automatic will allow library speed to automatically negotiate to the current server speed. X X Port Type For each Fibre Channel drive, click LN-Port, L-Port, or N-Port.
a77ug074 Figure 5-38. Configure Library: Network page 2. Select a Protocol Stack - Choose IPv4 only, IPv6 only, or Dual Stack IPv4 & IPv6. a77ug171 Note: When changes are made, the following Warning message will appear when the Submit button is clicked. Figure 5-39. Warning screen The library must be rebooted or the changes will not take place. 3. Enter IPv4 settings (if applicable). a.
4. 5. 6. 7. address written as four numbers separated by periods. Each number can be zero to 255. For example, 1.160.10.240 could be an IP address. c. Network Mask - This address defines and limits users within a local network. d. Gateway Address - This address allows access outside the local network. Enter IPv6 settings (if applicable). a. DHCP Address - Click this item ON to have the IP Address of your library automatically set by the library host computer.
a77ug082 Figure 5-40. Configure Library: User Access page The following elements are displayed on the User Access page. Role The name associated with the chosen Access Level. New Password The password must be a maximum of ten characters (A-Z, a-z, 0-9, @, , , ). Repeat Password Enter the New Password again. Support name The name of the individual within your company to contact for Web User Interface or library support.
Configure Library: Logs & Traces a77ug071 This page allows service personnel to set the error log mode to Off, Continuous, or to Stop trace at first error. Figure 5-42. Configure Library: Logs & Traces page It is recommended that you select Continuous for the Error Log Mode so that all information for logs and traces will be captured. Note: The trace level and trace filter selection options are only changeable by Service personnel.
Note: The TL2000/TL400 email address field cannot be empty (clear). The email notification setup allows the user to turn off the feature by deselecting the notify error and notify warnings boxes. The user can add an invalid email as long as the email address format is correct (i.e. a@xxx.xxx). E-mail Domain Enter the email domain name of the individual you would like to receive the errors and/or warnings.
Element In the Source screen, this identifies the library element that contains a cartridge. In the Destination screen, this identifies the library element that is empty and can receive a cartridge. Volume Serial In the Source screen, this element displays the serial number of the cartridge. In the Destination screen, this element contains no information. Manage Library: Perform Inventory a77ug076 This page provides the user to re-scan the library to determine the current media inventory. Figure 5-46.
a77ug122 Figure 5-48. Service Library: Clean Drive page Advanced Diagnostics (for Service Personnel Only) This menu is for use by Service Personnel only. View Logs a77ug120 This page allows the user to view the library logs after entering the following: v Log Type – Error Trace: Logs all the error messages – Informational Trace: Logs all the informational messages created as the library operates – Warning Trace: Logs all warning messages created by the library.
a77ug096 Figure 5-50. Service Library: View Drive Logs screen Save Drive Dump This menu item allows a drive dump to be saved to the host computer. Once the Save Drive Dump button is clicked, the user will have the option of saving the drive dump to their hard drive. The progress status for the drive dump is shown on the System Status screen to the right of the main Web User Interface screen. Note: Ensure that all the pop-up facilities on the web browser are set to enable pop-up boxes to appear.
for each test cycle requested. When completing the “Slot To Slot” test, you will need to Inventory your library before placing it back online, since this test scrambles the cartridge slot locations. a77ug075 The user selects the number of test cycles before starting the test from the EXECUTE button. To cancel the test before it completes the cycles, select the STOP button. Figure 5-52. Service Library: Perform Diagnostics page Service Library: Perform Key Path Diagnostics Please refer to http://support.
Each test will show a result of “Passed” or “Failed”. Test results will clear: v When the test is rerun v When the library is rebooted The time and date of the last test will appear below the Key Path Diagnostics screen. If any of the tests fail, refer to “Maintenance Problems” on page 7-2 for additional information. Service Library: Upgrade Firmware This page displays the current library and drive firmware versions.
a77ug097 Figure 5-55. The 4U library Service Library: Upgrade Firmware page Service Library: Reboot Important: Some options of the Web User Interface take the library OFFLINE. This inactive mode can interfere with host-based application software, causing data loss. Ensure that the library is idle before attempting to perform any remote operations that will take the library OFFLINE. a77ug077 This page is used to perform a library reboot.
3. Close the door of the I/O Station. The library will automatically start an inventory. The cartridges in the I/O Station will be counted but unassigned until they are moved into storage slots. 4. Go to Main → Control → Move Cartridges and move the data cartridges into the desired data slots. See “Control: Move Cartridges” on page 5-17 or “Manage Library: Move Media” on page 5-49 for more information.
Configuring I/O Stations and Reserving Slots 2U libraries usually have 1 slot for an I/O Station, while 4U libraries have 3 slots assigned as an I/O Station. These slots can be configured as storage if needed. To configure the I/O Station using the Web User Interface, follow these steps. v Go to Configure Library->General. v To enable the I/O Station, place a check mark in the I/O Station Enabled box.
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Chapter 6. Using Ultrium Media Figure 6-1 shows the LTO Ultrium 800 GB Data Cartridge and its components. 1 2 3 LTO cartridge memory Cartridge door Leader Pin 4 5 6 Write-protect Switch Label area Insertion guide Figure 6-1.
Type Native Data Capacity Recording Format Ultrium 3 400 GB (800 GB at 2:1 compression) Reads and writes data on 704 tracks, sixteen tracks at a time Ultrium 2 200 GB (400 GB at 2:1 compression) Reads and writes data on 512 tracks, eight tracks at a time Ultrium 1 100 GB (200 GB at 2:1 compression) Reads and writes data on 384 tracks, eight tracks at a time The first set of tracks (sixteen for Ultrium 4 and 3; eight for Ultrium 2 and 1) is written from near the beginning of the tape to near the
WORM Media a67b0024 Because standard read/write media are incompatible with the WORM feature, a specially formatted WORM tape cartridge (see Figure 6-2) is required. Each WORM cartridge has a unique, worldwide cartridge identifier (WWCID), which comprises the unique CM chip serial number and the unique tape media serial number. Ultrium 4 WORM cartridges are two-tone green and silvery-gray. Figure 6-2.
Note: The drive will automatically eject an expired cleaning cartridge. The Cleaning Cartridges are valid for 50 uses. LT04 drives cannot be cleaned with an LT01 cleaning tape. A universal tape or at least LT02 media is needed. Bar Code Label A bar code label contains: v A volume serial number (VOLSER) that is human-readable v A bar code that the library can read Note: The tape drive does not require bar code labels, but you may choose to use labels for tape cartridge identification purposes.
T O 1 2 3 L4 a69i0349 L Figure 6-3. Sample bar code label on the LTO Ultrium 4 Tape Cartridge. The volume serial number (LTO123), cartridge type (L4), and bar code are printed on the label. Guidelines for Using Bar Code Labels Apply the following guidelines whenever using bar code labels: v Do not reuse a label or reapply a used label over an existing label. v Before you apply a new label, remove the old label by slowly pulling it at a right angle to the cartridge case.
to become a scratch (blank) data cartridge. Do not write-protect scratch (blank) cartridges; the tape drive will not be able to write new data to them. 1 A67E0026 If you must manually set the write-protect switch, slide it left or right to the desired position. Figure 6-4. Setting the write-protect switch Handling the Cartridges Attention: Do not insert a damaged tape cartridge into the drive.
v Never ship a cartridge in a commercial shipping envelope. Always place it in a box or package. v If you ship the cartridge in a cardboard box or a box of a sturdy material, ensure the following: – Place the cartridge in polyethylene plastic wrap or bags to protect it from dust, moisture, and other contaminants. – Pack the cartridge snugly; do not allow it to move around.
v Inspect the rear of the cartridge (the part that loads first into the tape load compartment) and ensure that there are no gaps in the seam of the cartridge case. If there are gaps in the seam (see Figure 6-6), the leader pin may be dislodged. Figure 6-6. Checking for gaps in the seams of a cartridge v Check that the leader pin is properly seated. v If you suspect that the cartridge has been mishandled but it appears usable, copy any data onto a good cartridge immediately for possible data recovery.
The best storage container for the cartridges (until they are opened) is the original shipping container. The plastic wrapping prevents dirt from accumulating on the cartridges and partially protects them from humidity changes. When you ship a cartridge, place it in its jewel case or in a sealed, moisture-proof bag to protect it from moisture, contaminants, and physical damage.
6-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
Chapter 7. Troubleshooting Installation Problems Problems encountered during the installation of the library are usually caused by improper SCSI bus configuration, application software configuration errors, or an incorrectly configured operating system. If the application software that you are using is not communicating with the library after installation, check the following: v Accessor Ship Lock Key: Ensure that the Accessor Ship Lock Key on the top cover has been removed before powering on the library.
Ensure that SAS Cables are properly attached. Refer to “Connecting the Host Interface Cable” on page 4-12. v Backup Application Installation: Refer to the documentation included with your backup application software for instructions on how to verify proper installation. v Device Driver Installation: Ensure that the proper device driver, if applicable, is installed for the library. Note: Many backup applications use their own drivers for the library and drive.
Table 7-1. Troubleshooting table (continued) Problem Solution Library does not power ON 1. Perform “Isolating a Power Supply Problem” on page 7-8. The Operator Control Panel is blank or frozen 1. If possible, log on to the Web User Interface and check the error log. (Service Library → View Logs) 2. Record and note any error code and sub code found. If an error code is found, look up the error code and try to resolve (see Chapter 8, “Error Codes,” on page 8-1). 3. Power cycle the library. 4.
Table 7-1. Troubleshooting table (continued) Problem Solution Connection problem with the Dell Encryption Key Manager (EKM) If you are using library-managed encryption, perform the Key Path Diagnostic (see “Service Library: Perform Key Path Diagnostics” on page 5-53) if this feature is available. If the test fails, a problem could exist with the IP address, the Ethernet cable, or the EKM server. Perform the following: 1. Check the Ethernet connection between the library and the EKM server. 2.
Attention LED Drive Sled Issues: Whenever there is a hardware configuration change such as drives being swapped with different form factors (i.e. HH to FH or FH to HH), a library configuration change is needed. Reconfiguring the library by reassigning the amount of logical libraries will clear this issue. Navigate to the Web User Interface Configure Library → Logical Libraries or to the Operator Control Panel’s Configure → Library section and reassign the logical libraries.
Cartridge placement problems Magazine slot prism fiducials NOT seated properly can result in gripper or slider error codes due to the fiducial interfering with the back edge of the cartridge. Release and pull magazines out of the library for inspection. To release the magazines using the Operator Control Panel, navigate to Control → Magazine. To release the magazines using the Web User Interface, navigate to Manage Library → Release Magazines.
Tape library performance: The 1. Check the network bandwidth from the host computer. If you are backing up library is not efficiently backing data over a network, consider comparing to a local-only backup. up data 2. Ensure that the library and tape drive are on their own SCSI bus and not daisy-chained to another tape drive or to the hard drive being backed up. 3.
code reader and positional emitter pulse count after the prism detection retry count is exhausted. If several prisms are missing or damaged or if the accessor prism sensor/emitter is inoperable, initialization and/or inventory functions can take a prolonged amount of time to complete due to the lengthy retry recovery procedure.
4 5 a77ug198 6 Figure 7-2. A 80w power supply without LEDs Table 7-2. Power Supply LED Meanings 1 If the blue LED is lit, AC voltage is available. 2 If the amber LED is lit, there is a possible fan problem or other power supply issue. The power supply will need replacement. 3 If the green LED is lit, DC power is OK and active. 4 Cooling Fan Grill 5 Thumb Screws 6 Power Receptacle Note: Not all power supplies have LEDs.
4. For power supplies with LED’s, if the “Amber” LED is lit, replace the power supply (refer to “Replacing a Power Supply” on page 10-7). 5. If your power supply has no LED’s, and you have verified that the electrical outlet works properly, but the power supply is still failing, replace it (refer to “Replacing a Power Supply” on page 10-7). 6.
Operator Control Panel Service Menu and clean the drive. Use only an approved cleaning cartridge (see “Cleaning Cartridge” on page 6-3). 7. Run the Library Verify Diagnostic which includes a drive performance Read/Write test (other drive diagnostics are also available) available on the Operator Control Panel or Web User Interface. Be sure to use a known good scratch or blank data cartridge. v If the drive test fails, replace the drive sled CRU (refer to “Replacing a Tape Drive Sled” on page 10-3).
4. If the ethernet connection is a direct connection between the PC and the library, a special ″crossover″ ethernet cable needs to be used. Note: On newer PCs, either straight through or crossover ethernet cables may be used since the crossover requirement is provided internally. 5. Check the ethernet cable carefully (or try another cable) and, if the cable is connected to a network hub or switch, try a different port. 6.
1. Navigate to Move Cartridges using the Operator Control Panel (Control → Move Cartridges). 2. Select Source. 3. Scroll through the different slots containing cartridges, and look for an exclamation point (!). The exclamation point indicates that the cartridge is bad or was rejected due to wrong format, write protected, etc.. 4. Select the marked cartridge as the Source and the I/O Station as the Destination (Dest.). 5. Select Move. 6. Open the I/O Station (Control → I/O Station). 7.
7-14 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
Chapter 8. Error Codes If an error occurs during operation of the library, the library stops the current operation and displays an error code on the LCD screen. Unless otherwise noted in Table 8-1 on page 8-2, try to resolve the error by cycling power to the library and retrying the last operation. If the error persists, contact technical support. Example Error Code EVENT -6 8D 07 Where: v -6 indicates the position in sequence list, 0 being the most recent. v 8D 07 indicates the error.
Table 8-1.
Table 8-1. Error Codes (continued) Error Code Description User Action 50 SCSI: cartridge belongs to another partition 54 SCSI: failure in LME interface 55 SCSI: invalid license key entered 58 Recovered Error: SCSI parity error 59 Recovered Error: Error log overflow 60 Cleaning tape installed Complete the cleaning process and retry the operation. 61 Cleaning failure Cleaning process could not be performed Check cleaning tape and exchange if necessary.
Table 8-1. Error Codes (continued) Error Code Description User Action 89 Gripper blocked 8A Slider blocked 1. If this is the first time the library has been powered ON or if it has been moved to a new location, ensure that the shipping lock has been removed. The lock is located on the top of the library (see “Removing and Storing the Shipping Lock” on page 4-4). 8B Elevator blocked 2. Remove the left and right cartridge magazines (refer to “Cartridge Magazines” on page 4-30). Rotation blocked 3.
Table 8-1.
Table 8-1. Error Codes (continued) Error Code Description User Action B3 1. Verify that the left and right magazines are completely inserted, then retry operation. Accessor controller urgent stop due to a released magazine 2. If the problem still exists, contact technical support. B4 Cartridge did not transport completely Gripper could not pick cartridge and CP sensor not present After pushing the cartridge, CP sensor still not present Contact technical support.
Table 8-1. Error Codes (continued) Error Code Description 2 User Action DC I C Bus Failure Contact technical support. DD Power Supply x fan has failed, Check if the indicated fan is operational and not obstructed. Redundancy may be at risk Check ambient temperature conditions. The subcode indicates which power supply fan is affected Power cycle the unit Subcode 01: 1st PS fan from bottom If the error persists, contact technical support and replace power supply x.
Table 8-1. Error Codes (continued) Error Code Description F3 User Action Drive Hardware Error The subcode indicates which drive is affected. Example: Subcode 02: drive #2 F4 Drive Load Timeout Drive has run in a timeout while loading a tape. The subcode indicates which drive is affected. Contact technical support. Example: Subcode 02: drive #2 F5 Drive Unload Timeout Drive has run in a timeout while unloading a tape The subcode indicates which drive is affected.
Table 8-2.
Table 8-2.
Table 8-2. Sub error codes (continued) 94 Sled movement to home sensor position failed. 95 Sled movement to transport position failed. A0 Movement of I/O slot failed. A1 Sled movement to sensor failed. A2 Sled movement to rotation position failed. A3 Elevator movement to home position failed. A4 Error during rotation to far position. A5 Sled movement to I/O slot position failed.
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Chapter 9. Service Procedures Removing Cartridges from Magazine Slots In the event of a severe mechanical problem with the library or if circumstances require you to remove tape cartridges, do the following. If the Operator Control Panel or the Web User Interface is still operational: 1. Move the tapes from the drive(s) to the magazines using the Manage Library → Move Media command (Web User Interface) or Control → Move Cartridges command (Operator Control Panel).
a77ug025 Figure 9-1.
a77ug024 Figure 9-2. Access holes for the right magazine 3. To manually release the magazines, push the end of a straightened paper clip into the access hole for each magazine at the back of the library. While holding the paper clip, have a second person pull the magazine out of the front of the unit. DO NOT push the paper clip in more than 1/2 inch. Chapter 9.
a77ug191 a77ug186 Figure 9-3. Left Magazines pulled out of the 2U library Figure 9-4. Left Magazines pulled out of the 4U Library 4. If there are additional tapes still in the library, or if you were unable to manually remove the magazines and drive, contact technical support for further instructions.
Using the ITDT Firmware Update, Dump Retrieval and Drive Test Tool A newly designed tool, ITDT, has multiple functional capability and is a very quick, convenient and efficient method for drive firmware updates. As a note, drive dump retrievals can be performed by the tool as well. Note: Before using ITDT, verify that your library host operating system is at the latest released level. This will ensure optimum read/write operations for diagnostics.
9-6 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
Chapter 10. Check, Adjust, Remove, and Replace Tools Required To service a library you may need one or more of the following tools: v #2 Phillips screwdriver v Ground strap (recommended, if available) Electrostatic Discharge Important: A discharge of static electricity can damage static-sensitive devices or microcircuitry. Proper packaging and grounding techniques are necessary precautions to prevent damage.
1 a77ug019 2 Figure 10-1. Shipping lock and label storage location 6. Insert the shipping lock ( 1 ) into the slot located on the center of the top of the library and secure with the shipping label ( 2 ). 1 a77ug018 2 Figure 10-2. Shipping lock and label 7. Pack the library in its original packaging materials (or equivalent packaging) for moving or shipping.
Replacing a Tape Drive Sled a77ug008 There are two types of drive sleds in a TL2000 library (2U library) and a TL4000 library (4U library). The contents of the ship groups are specific to the type of drive sled.
a77ug202 1 Figure 10-4. Library drive sled with ESD springs [1] (SAS sled shown) Tape drive sleds are installed at the back of the library. 1. Power OFF the library before removing and/or installing a SCSI drive sled. Fibre Channel and SAS drive sleds are hot pluggable and may be removed and installed while the library is powered ON. 2. If necessary, unload the tape cartridge from the drive to be removed.
2 SAS cable 3 SCSI terminator 4 Fibre Channel cable 5 Ethernet cable 6 Power cords 7 Drive sled blue captive thumbscrews 8 Black pull-out tab 9 Drive sled 10 Drive sled handle a77ug027 4. If present, remove the conductive tape from the drive sled (refer to Figure 10-8 on page 10-7). 5. Loosen the blue captive thumbscrews ( 7 in Figure 10-5 on page 10-4) on the drive sled. 6.
a77ug028 Important: Push in on the drive sled handle ( 10 in Figure 10-5 on page 10-4) while supporting the bottom of the drive sled until it is properly seated. Damage to the connector pins may occur if this procedure is not followed. 10. Push the drive sled slowly into the drive slot until the sled seats itself against the back of the library. Figure 10-7.
4U Library a77ug203 2U Library Figure 10-8. Diagrams for applying conductive tape for ESD protection to the back of a drive sled installed in a 2U or 4U library Note: The small gray markers show where conductive tape should be placed to provide ESD protection. 13. Push the black tab ( 8 in Figure 10-5 on page 10-4) back underneath the library. When inserted properly, only the handle of the tab will be visible. 14. Upgrade library firmware and drive firmware to the latest version.
a66mi096 3. Loosen the three blue captive thumbscrews on the power supply located on the back panel of the library. 4. Pull on two of the thumbscrews to pull the unit away from the rear panel of the library, then grasp the top and bottom edge of the power supply and pull it out of the library. Figure 10-9. A power supply being removed from a 2U library 5. Remove the packaging from the replacement power supply. 6. Grasp the top and bottom edge of the power supply and push it into the library. 7.
screen entitled “VPD Selection”, where it is asking you to determine which copy of VPD should be written to the new Library Controller Card. If the message ″VPD Selection″ is displayed at the Operator Control Panel, carefully highlight the “VPD from Enclosure″ option to copy that version of the VPD to the new Library Controller Card. Then continue with the procedure. Removal and Replacement 1. Power OFF the library by pressing and holding the power button at the front of the library for 4 seconds. 2.
Note: Use care when selecting the appropriate VPD to restore from/to. An error in selection here could cause a long downtime. 13. Package the failed Library Controller Card in the same packaging in which the new control board was shipped to you and return to Dell. Replacing Cartridge Magazines To replace a cartridge magazine, refer to one of the following procedures: v Using the Web User Interface, refer to “Manage Library: Release Magazine” on page 5-50.
a77ug101 4 6 1 3 2 5 Figure 10-11. Rear panel of a 4U library with a Fibre Channel full height drive in the top position, a SCSI half height drive in the middle position, and a SAS half height drive in the bottom position a77ug178 4. If the defective library is rack mounted, remove the two screws ( 1 in Figure 10-12) from the front of the defective library anchoring the mounting brackets on the library to the rack. With assistance, remove the defective library from the rack. 1 Figure 10-12.
Unpacking and Preparing the Replacement Library Enclosure Before installing the replacement library enclosure, it is important to verify that the enclosure is functioning properly. 1. Unpack the replacement library enclosure and place it on a sturdy and clean work surface near the defective library. Save all packaging materials for returning the failing part(s) to Dell. 2. Choose one of the options below for installing the foot pads.
a77ug085 1 Figure 10-13. Foot pads installed on the bottom of the library enclosure 3. Carefully return the library to an upright position. 4. Remove the shipping lock from the top of the replacement library enclosure (see Figure 10-14 on page 10-14). Chapter 10.
a77ug195 Figure 10-14. Removing the shipping label and lock from the top of the library and storing on the rear panel 5. Store the lock and label on the back panel of the replacement library enclosure (see Figure 10-15). 1 a77ug019 2 Figure 10-15. Library shipping lock and label storage location on the real panel of the library 6. Proceed to “Swapping Library Controller Cards” on page 10-15. Note: Do not power on the replacement library enclosure without first swapping the library controller cards.
Swapping Library Controller Cards IMPORTANT - READ ME BEFORE CONTINUING The Library Enclosure contains a copy of the vital product data (VPD) for your library. The VPD contains your current library configuration. A primary copy of this VPD is contained within the Library Controller Card. A backup copy of this VPD is maintained on the accessor in the enclosure (or chassis). When the Library Enclosure is replaced, the new enclosure electronics should contain zeros (0’s) in key VPD locations.
a66mi097 Figure 10-16. Removing a Library Controller Card from the library 2. Power ON the replacement library enclosure. a. If power ON is successful: 1) The replacement library enclosure will power up with the Ready/Activity LED ( 1 in Figure 10-17 on page 10-17) 2) After power is restored to the replacement library enclosure, the library will automatically restore the VPD on the replacement library enclosure from the Library Controller Card.
2 3 4 a77ug200 1 Figure 10-17. Library Front Panel LEDs Table 10-1. 1 Ready/Activity LED (green) 3 Attention LED (amber) 2 Clean Drive LED (amber) 4 Error LED (amber) Installing Your Drive(s) in the Replacement Library Enclosure Note: It is important to install the drives from the defective library into the same positions in the replacement library enclosure in order to maintain your current library configuration. 1.
a77ug027 Figure 10-18. Removing a drive sled from the library (drive sled without ESD springs shown) a. On the rear of the defective library, loosen the blue captive thumbscrews on the drive. b. If necessary, remove the conductive tape from the drive sled. c. Pull straight back on the tape drive handle to remove it from the library. d. On the rear of the replacement library enclosure, extend the black pull-out tab located underneath the lower right corner of the lowest drive sled position. e.
4U Library a77ug203 2U Library Figure 10-19. Drive sled taping diagrams Note: The gray markers show where conductive tape should be placed. j. Push the black tab back underneath the drive sled. When inserted properly, only the handle of the tab will be visible. 2. Power ON the replacement library enclosure. a. If power ON is successful: 1) After power up, the Ready/Activity LED ( 1 in Figure 10-17 on page 10-17) will turn ON. 2) Proceed to “Swapping Cartridge Magazines.” b.
a77ug025 Figure 10-20.
a77ug024 Figure 10-21. Access hole for the right magazine (facing rear of library) b. Push the end of a straightened paper clip into the access hole for each magazine at the back of the library. DO NOT push the paper clip in more than ½ inch. While holding the paper clip, have a second person pull the magazine out of the front of the unit. Note: Do not remove the other components from the defective library at this time. Chapter 10.
a77ug186 Figure 10-22. Left magazine pulled out of a 4U library (facing front of library) 2. Insert the cartridge magazines removed from the defective library into the same positions in the replacement library enclosure. 3. Insert the cartridge magazines removed from the replacement library enclosure into the same positions in the defective library to return to Dell. 4. Wait for inventory of the magazines to complete. a.
3) Grasp the top and bottom edges of the power supply and pull it out of the library. b. Install the power supply removed from the defective library in the replacement library enclosure. Install the power supply removed from the replacement library enclosure in the defective library to return to Dell. To install a power supply: 1) Grasp two of the thumbscrews and push the power supply into the library. a66mi096 2) Tighten the thumbscrews. Figure 10-23. A power supply being removed from a library 3.
Rack Installation: 1. Remove the mounting brackets ( 1 in Figure 10-24) and anchors ( 2 ) from each side of the defective library and install them on the replacement library enclosure. 2 a77ug188 1 Figure 10-24. Mounting brackets and anchors for securing the library in a rack (one bracket and anchor on each side of the library) a77ug196 2. With assistance, slide the replacement library enclosure onto the metal rails that are already in position in the rack (see Figure 10-25). Figure 10-25.
Completing the Installation of the Replacement Library Enclosure 1. Connect the following cables to the replacement library enclosure. (See Figure 10-11 on page 10-11). a. Power cord ( 6 ) b. Host interface cable ( 1 , 2 , and/or 4 ) c. Ethernet cable ( 5 ), if necessary 2. Power ON the replacement library enclosure. 3. Upgrade library firmware and drive firmware to the latest version. a. Visit http://www.support.dell.com/ to download the latest levels of library and drive firmware. b.
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Appendix A. SCSI Element Types and Addresses For an overview of library partitioning and element addressing, see “Library Partitioning and Element Addressing” on page A-2. The following tables contain element addresses for the 2U library and the 4U library. Table A-1.
4U Library I/O Slots, Storage Slots, and Drive Slots Element Addresses and Physical Locations For an overview of library partitioning and element addressing, see “Library Partitioning and Element Addressing.” The following table contains the physical location (Slot x) and SCSI element address in decimal (4xxx) and in hexadecimal (0x10xx) of the I/O slots, storage slots, and drive slots in the 4U library containing only two drive sleds.
the status of logical library 1 in the main menu due to space limitations. The user must navigate to the logical libraries status in the OCP to get the information on the additional library partitions. Partitioning of 2U Libraries When two half height drives are installed in a 2U library, the library firmware will support partitioning in the same way that the 4U supports partitioning with two full height drives today. The first partition will contain the first magazine and the first drive.
Configuration of a 2 Partition System Drive 2 Element Address 256 Drive 4 Element Address 257 Drive 3 Element Address 256 Drive 3 Element Address 256 Drive 1 Element Address 256 Drive 1 Element Address 256 Drive 2 Element Address 257 Drive 1 Element Address 256 Drive 4 Element Address 257 Drive 3 Element Address 256 Drive 2 Element Address 257 Drive 1 Element Address 256 Magazine 2 Magazine 4 Magazine 1 Magazine 3 Front side a77ug162 A two partition system must have at least two drives install
Magazine 2 Magazine 4 Magazine 1 Magazine 3 Front side a77ug164 Drive 4 Element Address 256 Drive 3 Element Address 256 Drive 2 Element Address 256 Drive 1 Element Address 256 Figure A-4. Configuration of a Four Partition System SCSI Element Addressing Every logical library starts at the first drive slot with the current assigned element start address (default value 256). It will be incremented from the bottom to the top slots for every drive slot.
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Appendix B. TapeAlert Flags This appendix is intended to provide additional information to the reader about the tape drive. All error code and diagnostic information contained in this chapter can be accessed from the Operator Control Panel of the Library. The drive portion of the Operator Control Panel Display will contain any drive error codes. Therefore there is no need to open the Library to access the buttons on the drive as described in this chapter.
13d Library Pick Retry W There is a potential problem with the cartridge loader picking a cartridge from a drive or slot. v No action needs to be taken at this time. v If the problem persists, This flag is cleared when the next move command is received. 14d Library Place Retry W There is a potential problem with the cartridge loader placing a cartridge into a slot. v No action needs to be taken at this time. v If the problem persists, This flag is cleared when the next move command is received.
TapeAlert Flags Supported by the Drive Table B-1. TapeAlert Flags Supported by the Ultrium Tape Drive Flag Number Flag Description Action Required 3 Hard error Set for any unrecoverable read, write, See the Action Required column for or positioning error. (This flag is set in Flag Number 4, 5, or 6 in this table. conjunction with flags 4, 5, or 6.) 4 Media Set for any unrecoverable read, write, or positioning error that is due to a faulty tape cartridge. Replace the tape cartridge.
Table B-1. TapeAlert Flags Supported by the Ultrium Tape Drive (continued) Flag Number B-4 Flag Description Action Required 18 Tape directory corrupted Set when the drive detects that the in the cartridge memory tape directory in the cartridge memory has been corrupted. 19 Nearing media life Set when the tape cartridge is nearing 1. Copy the data to another tape its specified end of life. The flag is cartridge. cleared when the cartridge is removed 2. Replace the tape cartridge. from the drive.
Table B-1. TapeAlert Flags Supported by the Ultrium Tape Drive (continued) Flag Number Flag Description Action Required 53 Tape system area read failure Set when the tape system area could not be read successfully at load time. Copy the data to another tape cartridge, then discard the old cartridge. 55 Loading Failure When loading a tape into a drive, a Take this action if the tape cartridge hardware malfunction can prevent the will not load in the drive: tape from being loaded into the drive, 1.
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Appendix C. Sense Data When a drive encounters an error, it makes sense data available. You can use device drivers to examine the sense data and determine errors. . The device drivers may conflict with some commercial software applications unless properly configured. To avoid conflicts on Windows operating systems, refer to your device driver’s procedures for setting the driver to manual startup mode.
Table C-1.
Table C-1.
Table C-1.
Table C-1.
Table C-1.
Table C-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 12-13 7 6 5 4 3 2 1 0 Additional Sense Code (ASC) Additional Sense Code Qualifier (ASCQ) Byte 12 Byte 13 ASC ASCQ 00 00 - No additional sense - The flags in the sense data indicate the reason for the command failure 00 01 - Filemark detected - A Read or Space command terminated early due to an FM The FM flag is set.
Table C-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 12-13 C-8 7 6 5 4 3 2 1 0 Additional Sense Code (ASC) Additional Sense Code Qualifier (ASCQ) (Continued) Byte 12 Byte 13 ASC ASCQ 30 00 - Incompatible Media Installed - A write type operation could not be executed because it is not supported on the cartridge type that is loaded.
Table C-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 12-13 7 6 5 4 3 2 1 0 Additional Sense Code (ASC) Additional Sense Code Qualifier (ASCQ) (Continued) Byte 12 Byte 13 ASC ASCQ 52 00 - Cartridge fault - A command could not be completed due to a fault in the tape cartridge 53 00 - Media Load/Eject Failed - (Sense Key 03) An attempt to load or eject the cartridge failed due to a problem with the cartridge.
Table C-2.
Table C-2.
Table C-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 36-39 7 6 5 4 3 2 1 0 Port Identifier (Relative Target Port Address) Reporting Sense (This is the port address of the drive port through which sense is being reported. On Fibre Channel drives, it is the Fibre Channel Fabric Port Address [for example, 011E13 or 000026] with byte 36 being reserved. On SAS drives, it is the Hashed SAS Address of the drive port [for example, F32A94] with byte 36 being reserved.
Table C-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 7 6 65 5 4 3 2 1 0 Last Error FSC 66 67 Last Error Flag Data 68 69 LPOS Region 70-85 ERP Summary Information 86-89 Product Revision Level: YMDV (as defined in Standard Inquiry; this is also known as the Code Level) 90-95 Reserved (0) The descriptions below serve only as an overview of sense reporting in the tape drive. This tape drive conforms to all sense field reporting as specified in the SCSI standards.
means that the current direction is away from the physical beginning of the tape. A 1 means that the current direction is towards the physical beginning of the tape. 12. Relative LPOS fields (Bytes 30-33) reports the current physical position on the tape. 13. SCSI Address field (Byte 34) reports the SCSI Bus Address for the drive. Values returned range from 00h to 0Fh. 14. This field (Byte 35) contains the frame and drive number, passed across the RS-422 serial interface.
Appendix D. Enabling LUN Support in Linux To verify the detection of a tape drive, administrators should check for its entry in /proc/scsi/scsi. Current versions of Linux may not scan the logical storage unit (LUN) ID of every device. This can result in some PowerVault devices not being identified or listed in the /proc/scsi/scsi output. Administrators can follow these steps to enable support for such devices. 1. Type cat/proc/scsi/scsi.
Red Hat Enterprise Linux RHEL doesn’t automatically probe all LUNs on SCSI devices. The symptom shows LUN 0, which would be the drive, but not the loader. 1. Type #cat /proc/scsi/scsi. Attached devices: Host: scsi0 Channel: 00 Id: 06 Lun: 00 Vendor: CERTANCE Model: ULTRIUM 2 Rev: 1826 Type: Sequential-Access ANSI SCSI revision: 03 2. You will need to add the following to /etc/modules.conf options scsi_mod max_scsi_luns=255 Note: In RHEL 4, it is max_luns=255 3.
5. Add the /LUNS switch to the load line of the appropriate SCSI driver. If a dual channel card is installed and the user is unsure which channel the LUN device is attached to, simply edit both lines. LOAD ADPT160M.HAM SLOT=201 /LUNS LOAD ADPT160M.HAM SLOT=202 /LUNS 6. After the STARTUP.NCF file has been edited, save the file and reboot the server to activate the new STARTUP.NCF. 7. Upon reboot navigate to the System Console and type scan all. This will start a scan of all the LUNS on each adapter. 8.
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Appendix E. Notes on IPv6 Compatibility with Windows 2003/XP and 2008/Vista IPv6 addressing is different from traditional IPv4 addressing. IPv4 addressing is listed in the format 255.255.255.255, with each value 1 byte, a total address of 4 bytes. IPv6 addresses require 16 bytes, and are listed in the format FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF, where there are 8 segments each 2 bytes long. Windows 2003/XP IPv6 support in Windows 2003 is not turned on by default.
v After upgrading the WinInet API (by upgrading to IE 7), the library RMU can be accessed from the browser by using the following format. – Replace all : with -. – Append s.ipv6-literal.net to the end of the IPv6 address. – For example, if the IPv6 address is fe80::1234:5678:abc and the interface number is 13, the address to browse to would be http://fe80--1234-5678abcs13.ipv6-literal.net.
Appendix F. Library Configuration Form Use this form when planning your library configuration. Keep this document in a secure location and update it when changes are made to the library configuration.
SAS Drive settings Logical Library: Position: ID: Logical Library: Position: ID: Logical Library: Position: ID: Logical Library: Position: ID: SCSI Drive settings Logical Library: Position: ID: Logical Library: Position: ID: Logical Library: Position: ID: Logical Library: Position: ID: User Accounts Role: Password: Role: Password: Role: Password: Role: Password: F-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
Notices Trademarks Trademarks used in this text: Dell, the Dell logo, and PowerVault are trademarks of Dell Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
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Glossary This glossary defines the special terms, abbreviations, and acronyms that are used in this publication. Numbers 2:1 compression. The relationship between the quantity of data that can be stored with compression as compared to the quantity of data that can be stored without compression. In 2:1 compression, twice as much data can be stored with compression as can be stored without compression. A A. Ampere. ac. Alternating current. access method.
beginning of tape. It means that policy is determined on writes at LB (logical block) zero (the first block in the partition). Appending to a tape [or overwriting at a non-zero LB] does not change the policy already in use for that tape. Border Gateway Protocol (BGP). BGP is the core routing protocol of the Internet. It works by maintaining a table of IP networks or ’prefixes’ which designate network reachability among autonomous systems (AS). browser.
affects host reporting of density and is included to support legacy needs for transparency. The default of not masking encrypted densities means that the host can see a different density code for encrypted vs non-encrypted tapes (x72 [enc] as opposed to x52 [non-enc]). This feature masks this so the drive reports the primary density only. Normally this is set to the drive default (which is to show encr density).
ESD. Electrostatic discharge. FRU. Field replaceable unit. ESP. The Encapsulating Security Payload (ESP) protocol provides origin authenticity, integrity, and confidentiality protection of a packet. ESP also supports encryption-only and authentication-only configurations, but using encryption without authentication is strongly discouraged because it is insecure. FSC. Fault symptom code. F G fault symptom code (FSC).
IML. Initial microprogram load. Incomp. Mag.. Incompatible Magazine: This message appears on the Operator Control Panel during library initializing. It occurs during factory restore or VPD. This is not a real issue since it takes the library a while to configure. initial microprogram load (IML). The action of loading a microprogram from an external storage to writable control storage. initiator. The component that executes a command. The initiator can be the host system or the tape control unit. INST.
loadable. Having the ability to be loaded. LME. Library Managed Encryption LTO cartridge memory (LTO-CM). Within each LTO Ultrium data cartridge, an embedded electronics and interface module that can store and retrieve a cartridge’s historical usage and other information. LVD. SCSI Bus Low Voltage Differential microdiagnostic routine. A program that runs under the control of a supervisor, usually to identify field replaceable units. microdiagnostic utility.
wound solenoid that is excited with a linear current density in its winding of one abampere per 4π centimeters of axial length. offline. Pertaining to the operation of a functional unit without the continual control of a computer. Contrast with online. online. Pertaining to the operation of a functional unit that is under the continual control of a computer. Contrast with offline. OPER. Operation. ov. Over voltage. overrun.
SE. Single-ended. Secure Sockets Layer. See SSL. segment. A part. sel. Select. Serial Attached SCSI (SAS). A drive sled with a SAS interface can be linked directly to controllers. SAS is a performance improvement over traditional SCSI because SAS enables multiple devices (up to 128) of different sizes and types to be connected simultaneously with thinner and longer cables; its full-duplex signal transmission supports 3.0 Gb/s. In addition, SAS drives can be hot-plugged. serialize.
Telnet. See Telnet Service Port. Telnet Service Port. A network protocol used by service personnel, under direction by support personnel, to access the library. TELNET clients are used, often when diagnosing problems, to manually ″talk″ to other services without specialized client software. TH. Thermal. thread/load operation. A procedure that places tape along the tape path. TM. Tapemark. U UART. Universal asynchronous receiver/transmitter. unload. Prepare the tape cartridge for removal from the drive.
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Index A Access PIN, Operator Control Panel 4-29 accessor 1-6 Accessor 1-5 accessory package 4-2 active slots 5-20, 5-38 Active Slots 4-18 air quality 4-1 air vents, front panel 1-1 Application Managed Encryption (AME) 4-21 ASC C-1 ASCQ C-1 auto clean 5-20, 5-38 Auto Clean 4-18 B Bar Code Labels 6-4 guidelines for using 6-5 bar code reader 1-6 bootcode firmware, current level 5-30 BOP 5-34 Border Gateway Protocol (BGP) 1-8 C cable, host interface 4-12 Cartridge 1-11, 6-1 capacity scaling 6-1 cleaning 6-3 c
L O Labels bar code 6-4 guidelines for using 6-5 LED, amber 7-12 LEDs 2-2, 7-8 LEDs, front panel 1-1 library configuration form F-1 Library Controller Board 1-5 library firmware, current level 5-30 library logs 5-51 library mode 4-18, 5-20, 5-30, 5-38 library name 5-38 library network configuration 4-24, 5-44 library recovery 7-7 library status 5-33 Library Verify 5-26 library weight 1-11 license activation key 4-21, 5-26 Link-local IPv6 address 5-11 locating the library 4-1 logical libraries 4-20, 5-18,
Web User Interface (continued) Configure Library: Restore Defaults 5-49 configuring library 4-15 date and time 4-26 drive information 4-23 event notification 4-27 general library information 4-18 logging on 4-17 logs and traces 4-27 user access information 4-26 Web User Interface menus Configure Library: User Access 5-46 worldwide node name 5-30 WORM (Write Once, Read Many) 6-2 Write Once, Read Many (see WORM) 6-2 write-protect switch Write Protect Switch Setting B-3 Write-Protect Switch setting 6-5 WWNN 5-
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Printed in USA
