Windows Embedded Standard 7 (WES7) Administration Guide
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ______________ Information in this publication is subject to change without notice. © 2011 Dell Inc. All rights reserved.
Contents Introduction ....................................................................................6 What is Windows Embedded Standard 7 (WES7)? ..................................6 WES7 Features ........................................................................................6 WES7 Installation .....................................................................................7 Understanding Your Thin Client ...................................................8 Users and Groups ............
Echo Agent System Information .............................................................33 Installing or Removing Peripherals ............................................36 Installing a Printer ...................................................................................36 Installing a Scanner or Camera ..............................................................37 Installing a CD-ROM ...............................................................................39 Uninstalling Software ........
OS Build Date, Echo Agent, and Re-Imaging ............................50 Verifying OS Build Date ..........................................................................50 Verifying the Echo Agent Version and Status .........................................51 Re-Imaging the Thin client ......................................................................52 Getting Help..................................................................................53 Contacting Dell ....................................
1 1 Introduction What is Windows Embedded Standard 7 (WES7)? Windows Embedded Standard 7 (WES7) is a fully componentized operating system that is the successor of Windows Embedded Standard. It also provides the full Windows 7 interface and is available for embedded systems. WES7 Features Multimedia Web Browsing-WES7 comes equipped with Internet Explorer 8 with improved navigation and supports CSS styling and RSS feeds.
USB Flash Boot-The FX130 and FX170 thin clients are capable of being re-imaged from a bootable USB Flash Device, or from a CD/DVD with the .ISO image file on it. Centralized Management-Dell OptiPlex thin clients with WES7 can be easily managed with Devon IT Echo Management Console Dell Edition. More information can be found at support.dell.com. WES7 Installation Windows Embedded Standard 7 operating system is preinstalled on WES7 based systems from Dell.
2 2 Understanding Your Thin Client Users and Groups What is a User Account? The term user account should not be confused with the actual User account that is the default account upon log-in. For each person using the terminal, the owner can create an individual account. Each user account created can have certain rights or permissions as chosen by the Administrator account. The Administrator account can create, delete, and edit each of the users' settings whenever needed.
Administrator Account By default, the User account is automatically logged in. To bypass this, you can hold during the boot process or hold and click Log Off, which can be seen by selecting the right arrow next to the Shut Down button option. NOTE: The default password for the Administrator account is Administrator (case sensitive). Logging into the Administrator account should be very similar to the User account, with some additional icons on the desktop.
Creating New User Accounts This section details how to create new users. You must first log-in using the Administrator user or an account with administrator privileges. 1 Select Start->Control Panel. 2 Select User Accounts. 3 Select Add or remove user accounts. 4 Select Create a new account.
5 Type a name for the new user account. 6 Select either Administrator or Standard user account type. Select Create Account. What is Devon IT Echo Management Console Dell Edition? As more and more corporate networks switch to Thin Clients due to their low power consumption, low cost, and productivity, many developers have scrambled to create new and more efficient ways to centrally manage and reconfigure thin client terminals. Echo is the latest in thin client management software.
File-Based Write Filter (FBWF) What is Disk Management? Disk Management is the management of your terminals internal local drive disk. It is quite literally the brain of your unit and taking care of the unit's disk is the best way to ensure the unit will perform for as long as possible. A carefully preserved local drive will work more efficiently, last much longer, and perform better overall.
All attacks on the terminal's security or unwanted changes can be thwarted by simply rebooting the machine if the filter is turned on. Operating the machine with the Filter turned off can be dangerous to the terminal and the important OS files inside it.
Using the FBWF The FBWF operates by providing a shadow write to the system RAM. When enabled, any writes that are normally written to the storage media, are instead redirected to the RAM overlay. During a reboot, this overlay is discarded so the operating system remains in its original state. As its name implies, FBWF is based on files. This means you can exclude certain files and directories from the protection of the write filter.
Installing Additional Software You may install third party licensed software as long as there is adequate space on the flash media. To install additional software applications: 1 Log-in as an Administrator. Click Start->All Programs->FBWFGUI. 2 Temporarily disable the write filter by clicking the Disable FBWF button, and press the Apply button. 3 Reboot the terminal. 4 Log-in again as Administrator and install the new software.
5 After installation, verify the application is working as expected. 6 Launch the FBWF Manager and click the Enable FBWF button. Also, make sure to re-enable the Basic Exclusions. For default exclusions, this would mean selecting the buttons for Enabled Documents and Settings for Everyone and the Enabled Persistent Registry. 7 Click Apply and Reboot the terminal one last time.
Installing MUI Packs You may install MUI (Multilingual User Interface) packs to enable the operating system to support different languages and language settings on your terminal as needed. The MUI pack installation file can not be located on the DOM, it must be installed from an external drive or over the network due to disk size limitations. NOTE: Installing a MUI pack will reboot the system, so be sure to save and close all programs before starting the process to avoid losing your work.
7. A command shell window will open noting the files being copied. Be sure to leave it open. 8. A dialog box will open and keep track of the files as they are installed. 9. Once the installation is completed, the system will reboot. Make sure to let the system reboot itself without interruption or the installation process may be unsuccessful.
Setting a Language To change your display language in WES 7 1.
2. In the Keyboards and Languages tab, choose your display language from the drop-down menu. We will use Spanish for our demonstration.
3. Next, click the Change keyboards… button. Here, we can add a new keyboard/IME configuration. Click the Add… button.
4. Choose your language and keyboard setting here. Some languages have multiple different keyboard layouts. The first selection is usually the desired selection, but you can add as many as you want. After making your selection(s), click OK.
5. Your new keyboard layout should appear in the Installed services section. To make it your new default setting, select it from the drop-down menu above.
6. In the Formats tab, choose your language/country from the drop-down menu.
7. In the Location tab, select the country/location you are in.
8. In the Administrative tab, click the Change system locale… button.
9. Windows will ask you if you would like to apply your region and language settings. Click Apply. 10. In the drop-down menu, choose the language/country that you are in and click OK.
11. When Windows asks you to restart, click Cancel.
12. Returning to the Administrative tab, click the Copy Settings button. Select both check boxes to ensure that all accounts, including the system account, are set to your desired language/input configuration. Click OK.
13. Again, Windows will ask if you would like to restart. Click Restart now. When the machine reboots, your machine will be configured to your language/location/keyboard style of choice.
3 3 Using Your Thin Client Customizing Your Thin Client This section details how to change some of the options on your thin client to fit the needs of your business or your home. Disabling the Automatic Log-In 1 Holding down the Windows button, press to access the Run: dialogue box. 2 Check the box that says Users must enter a user name and password to use this computer. Select Administrator account and then click Apply to save all changes.
After the initial boot up, or when booting up after using the re-imaging utility, your thin client will display the Windows Embedded Standard desktop, taskbar, and system tray. The desktop should resemble that of a physical desktop, with pencils, folders, agendas, clocks, and calendars. The user can add icons to the desktop that provide shortcuts to frequently used notes, programs, files, or folders and avoid having to search for items on their drive.
The system tray, or systray, is located to the right of the taskbar; it is a collection of icons opposite of the Start button. Some default icons include the clock and volume control, but other programs may put their own icon and shortcut in the system tray after they are installed. Double-clicking an icon in the systray allows quick and easy access to programs or control settings.
Network Information-This displays information about the current network connection. IP Address displays the current IP address assigned to the terminal. MAC Address displays the current MAC address assigned to the terminal. Hostname displays the name assigned to the terminal. Network Tools allows you to run diagnostics test with the network connection and to check on the current status of the network connection.
System Information-This displays information about the operating system, as well as information regarding the terminal. Operating System displays the name of the image or operating system that is in use. Processor displays the processor that the terminal is using. Memory displays the total internal memory of the thin client. DOM Size displays the total storage capacity size of the terminal. Hardware Model displays the name of the terminal in use.
4 4 Installing or Removing Peripherals This section describes the correct way to install add-on hardware or software. Always make sure that the terminal is logged into the Administrator account and that the FBWF is disabled. Installing a Printer NOTE: The Administrator account is the only account that can disable or enable the FileBased Write Filter (FBWF). It is important to disable it before you install third party software, and re-enable it when the installation is complete.
4 Select Add a printer. The wizard will begin. Decide if the printer will be local or a network printer. Depending on the printer, you may have to deselect the Plug and Play check box to continue. 5 Pick the connection type or port name and click Next. The printer should be listed in the box. Click the printer and then click Have Disk. Browse through your terminal and select the correct driver for your printer. After it is highlighted, click OK to install the driver.
4 During the installation process, you are prompted to find the driver file for the device. Click Browse and locate the driver file from Step 2. Once the installation is complete, your thin client will recognize the device. 5 Click the Finish button to exit the New Hardware Wizard and complete installation. A restart may be required.
Installing a CD-ROM Inserting a Plug and Play CD-ROM into your Dell OptiPlex thin client is the easiest way to utilize software and driver installation disks; however, not every external USB CD-ROM is Plug and Play compatible.
Uninstalling Software To uninstall any software from the terminal, use the following procedure: 1 Access the Uninstall or change a program window by selecting Start->Control Panel. 2 Under Programs, select the Uninstall a program option. This will show an inventory of programs installed on your terminal. 3 Highlight the program you would like to uninstall and then click the Uninstall option to start uninstalling.
Freeing Local Drive Space Sometimes you will want to free up some space on your local drive to make room for other software, applications, or programs. You can free up space by uninstalling some of the programs that you rarely use, and/or use Disk Cleanup. Uninstalling Programs Much like uninstalling media devices, you can uninstall programs to free up local drive space. 1 Access the Uninstall or change a program window by using the following path. Select Start -> Control Panel.
Adding Dual Monitors You can attach two monitors to the Dell FX170 OptiPlex thin clients by using a DVI Video Splitter Cable. NOTE: The Dell OptiPlex FX170 does not come with a DVI splitter. DVI video splitter cables are sold separately. CAUTION: Make sure that the unit is powered off when making any display configuration changes. 1 With the unit turned off, attach the splitter to the DVI port of the terminal. Connect the monitors to the other ends of the cable and then power on the terminal.
5 5 Networking Setting Static/Dynamic IP By default, your Dell OptiPlex thin client has its IP assigned automatically by DHCP, making it dynamic. If you want your IP to be a static number on your network, follow these steps: 1 Select Start->Control Panel. Under Network and Internet, select View network status and tasks 2 Click your connection. This will be called Local Area Connection if using an Ethernet card. The Local Area Connection Status window will appear. Click Properties.
Naming Your Thin Client, Joining a Domain or Workgroup Naming Your Thin Client 1 To access an Active Directory Domain, you should rename your thin client. Begin by selecting Start->Control Panel->System and Security -> System. To continue, select the Advanced system settings on the left-hand sidebar. 2 Click the Computer Name tab then click the Change button at the bottom to enter the desired name. 3 Type in a name that will identify your terminal on the network neighborhood.
Using the Join a Domain or Workgroup Wizard The Join a Domain or Workgroup Wizard may also be used to join a domain or workgroup. It presents a series of questions and information boxes about your network and configures the system accordingly. 1 Select Start->Control Panel->System and Security -> System. 2 Under the Computer name, domain, and workgroup settings category, click Change settings. 3 On the Computer Name tab, click the Network ID… button. The Join a Domain or Workgroup Wizard will appear.
6 6 Using Connections This section describes how to configure your WES7-based terminal to connect to server-based services utilizing several different connection protocols. Using Remote Desktop Remote Desktop Protocol (RDP) is a secure communication method based on Microsoft Terminal Services. It provides connection to Windows-based machines and is efficient enough to run on high-latency networks.
Using Citrix ICA Citrix is one of the leaders in infrastructure solutions. It specializes in network access, VPN capabilities, remote control, and remote support applications. Citrix solutions, like the Citrix Online Plug-in, utilize the Citrix ICA protocol. ICA (Independent Computing Architecture) allows non-Windows systems (Macintosh, X terminals, UNIX workstations, etc.) to access Windows-based applications.
NOTE: If this is your first time loading the Citrix Online Plug-in, you will be taken to a screen that asks you to Click Download to Access Your Desktop. Along the righthand side of the page, click on Already Installed to be taken to step 3. .
Using VMware View VMware View utilizes VMware’s hypervisor technology to efficiently provide multiple instances of an operating system to remote users using the RDP or PCoIP (PC-over-IP) protocol. 1 To connect to a VMware View server, double-click the icon on your desktop called VMware View Client. Another way is using the path: Start->All Programs->VMware->VMware View Client. 2 In the bar that says Connection Server, type the IP address of your VMware server and click Connect.
7 7 OS Build Date, Echo Agent, and Re-Imaging Verifying OS Build Date To verify the OS Build Date, power-on and boot-up the thin client. 1 After the boot process has been completed log-in to the Administrator account. 2 Use to path: Start -> Control Panel -> System and Security -> System. Select the Advanced system settings on the left sidebar. 3 Under the Advanced tab, select Environment Variables. 4 Scroll down to the bottom of the window.
Verifying the Echo Agent Version and Status To verify the Echo Agent version and status, power-on and boot-up the thin client. 1 After the boot process has been completed log-in to the Administrator account. 2 Select Start->Control Panel->. Under Programs, select Uninstall a program. 3 The Echo agent will be the installed program labeled DeTOS Agentmonth-date-year as shown above.
Re-Imaging the Thin client For information about re-imaging your thin client, please consult the Re-Imaging guide which can be found at support.dell.com.
8 8 Getting Help Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com.
