Windows Embedded Standard (WES) Administration Guide
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ______________ Information in this publication is subject to change without notice. © 2011 Dell Inc. All rights reserved.
Contents Introduction ....................................................................................6 What is Windows Embedded Standard (WES)? .......................................6 WES Features ..........................................................................................6 WES Installation .......................................................................................7 Understanding Your Thin Client ...................................................8 Users and Groups ........
Echo Agent System Information .............................................................30 Installing or Removing Peripherals ............................................32 Installing a Printer ...................................................................................32 Installing a Scanner or Camera ..............................................................33 Installing a CD-ROM ...............................................................................35 Uninstalling Software ........
OS Build Date, Echo Agent, and Re-Imaging ............................46 Verifying OS Build Date ..........................................................................46 Verifying the Echo Agent Version and Status .........................................47 Re-Imaging the Thin client ......................................................................48 Getting Help..................................................................................49 Contacting Dell ....................................
1 1 Introduction What is Windows Embedded Standard (WES)? Windows Embedded Standard (WES) is a fully componentized operating system that has the functionality of both Windows XP Professional and Windows XP Embedded. Windows Embedded Standard is the successor of Windows NT 4.0 Embedded. It also provides the full Win32 API interface and is available for x86 processors.
USB Flash Boot-The Dell OptiPlex FX130 and FX170 can be re-imaged from a bootable USB Flash Device, booting from a network SAN or NFS server, or from resource media with the ISO image file on it. Centralized Management-Dell OptiPlex thin clients with WES can be managed with Devon IT Echo Management console Dell Edition. More information can be found at support.dell.com. WES Installation Windows Embedded Standard operating system is preinstalled on WES/XPe based systems from Dell.
2 2 Understanding Your Thin Client Users and Groups What is a User Account? The term user account should not be confused with the actual user account that is the default account upon log-in. For each person using the terminal, the owner can create individual accounts per user. Each user account created can have certain rights or permissions as chosen by the administrator account. The administrator account can create, delete, and edit each of the users' settings whenever needed.
Administrator Account By default, the user account is automatically logged in. To bypass this, you can hold during the boot process or by clicking Log Off under the Start button option. NOTE: The default password for the Administrator account is Administrator (case sensitive). Logging in as an administrator should be very similar logging in to the user account, with some additional icons on the desktop.
Creating New User Accounts This section details how to create new users. You must first log-in using the Administrator user or an account with administrator privileges. 1 Select Start→Control Panel. 2 Double-click User Accounts. 3 Click the arrow marked Create a new account.
4 Type a name for the new user account and click Next. 5 Select either Thin Client Administrator or Limited account type. Select Create Account. What is Devon IT Echo Management Console Dell Edition? As more and more corporate networks switch to Thin Clients due to their low power consumption, low cost, and improved productivity, many developers have scrambled to create new and more efficient ways to centrally manage and reconfigure thin client terminals.
File-Based Write Filter (FBWF) What is Disk Management? Disk Management is the management of your terminals internal hard drive disk. It is quite literally the brain of your unit and taking care of the unit's disk is the best way to ensure the unit will perform for as long as possible. A carefully preserved hard drive will work more efficiently, last much longer, and perform better overall.
All attacks on the terminal's security or unwanted changes can be thwarted by simply rebooting the machine if the filter is turned on. Operating the machine with the Filter turned off can be dangerous to the terminal and the important OS files inside it.
Using the FBWF The FBWF operates by providing a “shadow write” to the system RAM. When enabled, any writes that are normally written to the storage media, are instead redirected to the RAM overlay. During a reboot, this overlay is discarded so the operating system remains in its original state. As its name implies, FBWF is based on files. This means you can exclude certain files and directories from the protection of the write filter.
Installing Additional Software You may install third party licensed software as long as there is adequate space on the flash media. To install additional software applications: 1 Log-in as an Administrator. Click Start→All Programs→FBWFGUI. 2 Temporarily disable the write filter by clicking the Disable FBWF button, and press the Apply button. 3 Reboot the terminal. 4 Log-in again as Administrator and install the new software. 5 After installation, verify the application is working as expected.
Installing MUI Packs You may install MUI (Multilingual User Interface) packs to enable the operating system to support different languages and language settings on your terminal as needed. The MUI pack installation file can not be located on the DOM, it must be installed from an external drive or over the network due to disk size limitations. NOTE: Installing a MUI pack will reboot the system, so be sure to save and close all programs before starting the process to avoid losing your work.
7. A command shell window will open noting the files being copied. Be sure to leave it open. 8. A dialog box will open and keep track of the files as they are installed.
9. Once the installation is completed, the system will reboot. Make sure to let the system reboot itself without interruption or the installation process may be unsuccessful. Setting a Language To change display language and input methods for WES 2009 1.
2. In the Regional Options tab, change both drop-down menus corresponding to the language and location you want to display. For our purposes, we will choose Spanish.
3. In the Languages tab, select the display language you want.
4. In the Advanced tab, select your desired language in the drop-down menu.
5. Go back to the Languages tab and click the Details… button at the top.
6. In the Settings tab, click the Add button to add a new keyboard layout/input method. For our example, we chose Spanish (Traditional Sort). Then click OK.
7. Now we have a Spanish keyboard setting installed. If you wish to make this the new default setting, select it from the drop-down menu at the top. This will make Spanish (Traditional Sort) appear in bold. At this dialog, do not restart your computer yet. Click No.
8. In the Advanced tab, select the first check box and click OK. Again, do not restart yet.
9. The final step is to commit your settings. At this point, you may click OK and then restart your machine. When it reboots, everything will be in Spanish.
3 3 Using Your Thin Client Customizing Your Thin Client This section details how to change some of the options on your thin client to fit the needs of your business or your home. Disabling the Automatic Log-In 1 Select Start→Control Panel→Change the way users log off. 2 Check the box that says Use the Welcome screen. Click the Apply Options to save all changes.
After the initial boot up, or when booting up after using the re-imaging utility, your thin client will display the Windows Embedded Standard desktop, taskbar, and system tray. The desktop should resemble that of a physical desktop, with pencils, folders, agendas, clocks, and calendars. The user can add icons to the desktop that provide shortcuts to frequently used notes, programs, files, or folders and avoid having to search for items on their drive.
The taskbar is the focus point of the Windows operating systems since Windows 95. It is the bar located at the very bottom of the desktop, and it houses the Start button, system tray, and the current time. The taskbar also shows all of the currently running programs. If the user is running Internet Explorer, Microsoft Word, and the Control Panel, there would be at least three shortcuts in the taskbar representing the three programs running.
Echo Agent System Information Echo Management- Displays the current status and information of the Echo Management server to which your thin client is connected. Management Status-Displays when the thin client is being managed by an Echo server. Management Server-Displays the current address of the Echo server. Change Management Server-Allows you to change the Echo server. UUID-Displays the current UUID assigned to the terminal.
Using Your Thin Client | 31
4 4 Installing or Removing Peripherals This section describes the correct way to install add-on hardware or software. Always make sure that the terminal is logged into the Administrator account and that the FBWF is disabled. Installing a Printer NOTE: The Administrator account is the only account that can disable or enable the FileBased Write Filter (FBWF). It is important to disable it before you install third party software, and re-enable it when the installation is complete.
Installing a Scanner or Camera Power the scanner or camera on and plug the USB cord into the photo device and into the terminal. Depending on the model, your device may install automatically. If the device is not Plug and Play ready, you may have to install the drivers manually. You can insert a USB flash drive or a CD on an external drive that contains the device's drivers into the terminal.
2. During the installation process, you are prompted to find the driver file for the device. Click Browse and locate the driver file from Step 2. Once the installation is complete, your thin client will recognize the device. 3. Click the Finish button to exit the New Hardware Wizard and complete installation. A restart may be required.
Installing a CD-ROM Inserting a Plug and Play CD-ROM into your Dell OptiPlex thin client is the easiest way to utilize software and driver installation disks; however, not every external USB CD-ROM is Plug and Play compatible.
Uninstalling Software To uninstall any software from the terminal, use the following procedure: 1 Access the Add or Remove Programs window by using the following path. Select Start→Control Panel. 2 Select Add or Remove Programs. If you are unable to find it, click Switch to Classic View on the left sidebar. 3 Highlight the program you would like to uninstall and click the Remove box to start uninstalling.
Freeing Hard Drive Space You may need to free up memory space on your local drive to make room for other software, applications, or programs. You can free up space by uninstalling some of the programs that you rarely use, and/or use Disk Cleanup. Uninstalling Programs Much like uninstalling media devices, you can uninstall programs to free up hard drive space. 1 Select Start→Control Panel. 2 Select Add or Remove Programs. If you can’t find it, try clicking Switch to Classic View on the left sidebar.
Adding Dual Monitors You can attach two monitors to the OptiPlex thin clients by using the supplied DVI Video Splitter Cable. 1 With the unit turned off, attach the splitter to the DVI port of the terminal. Connect the monitors to the other ends of the cable and then power on the terminal. 2 Use the Intel Graphics Media Accelerator utility to choose extended desktop. This can be found by right-clicking the mouse anywhere on the Windows Desktop and then selecting Graphics Properties.
5 5 Networking Setting Static/Dynamic IP By default, your Dell OptiPlex thin client has its IP assigned automatically by DHCP, making it dynamic. If you want your IP to be a static number on your network, follow these steps: 1 Select Start→Control Panel→Network Connections. 2 Right-click your connection and click Properties. 3 A Local Area Connection Properties window appears. Scroll to the bottom of the dialogue and highlight the Internet Protocol (TCP/IP) option.
Naming Your Thin Client, Joining a Domain or Workgroup Naming Your Thin Client 1 To access an Active Directory Domain, you should rename your thin client. Begin by selecting Start→Control Panel→System. If you can't find it, try clicking Switch to Classic View on the left sidebar. 2 Click the Thin client Name tab then click the Change button to enter the name. 3 Type in a name that will identify your terminal on the network neighborhood.
Using the Network ID Wizard The Network ID Wizard may also be used to join a domain or workgroup. It presents a series of questions and information boxes about your network and configures the system accordingly. 1 Select Start→Control Panel→System. If you can't find it, try clicking Switch to Classic View on the left sidebar. 2 Click the Thin client Name tab and then click the Network ID button to open the wizard. 3 Answer the questions and keep clicking Next to continue.
6 6 Using Connections This section describes how to configure your WES-based terminal to connect to server-based services utilizing several different connection protocols. Using Remote Desktop Remote Desktop Protocol (RDP) is a secure communication method based on Microsoft Terminal Services. It provides connection to Windows-based machines and is efficient enough to run on high-latency networks.
Using Citrix ICA Citrix is one of the leaders in infrastructure solutions. It specializes in network access, VPN capabilities, remote control, and remote support applications. Citrix solutions, like the Citrix Online Plug-in, utilize the Citrix ICA protocol. ICA (Independent Computing Architecture) allows non-Windows systems (Macintosh, X terminals, UNIX workstations, etc.) to access Windows-based applications. Using the Citrix Online Plug-in 1.
NOTE: If this is your first time loading the Citrix Online Plug-in, you will be taken to a screen that asks you to Click Download to Access Your Desktop. Along the righthand side of the page, click on Already Installed to be taken to step 3. .
Using VMware View VMware View utilizes VMware’s hypervisor technology to efficiently provide multiple instances of an operating system to remote users using the RDP or PCoIP (PC-over-IP) protocol. 1 To connect to a VMware View server, double-click the icon on your desktop called VMware View Client. Another way is using the path: Start→All Programs→VMware→VMware View Client. 2 In the bar that says Connection Server. Type the IP address of your VMware server and hit .
7 7 OS Build Date, Echo Agent, and Re-Imaging Verifying OS Build Date To verify the OS Build Date: 1. Power-on and boot-up the thin client. 2. After the boot process has been completed log-in to the Administrator account. 3. Select Start→Log Off. Hold the key and select Log Off again. 4. Enter the Administrator credentials. By default the User name is Administrator and the password is Administrator (case sensitive). 5. Right-click and select My Thin client→Properties.
6. Select Environment Variables. 7. Scroll down to the bottom of the window. The build date will be listed (example) WEBBUILDDATE 12/06/2010 1:30:57PM. Verifying the Echo Agent Version and Status To verify the Echo Agent version and status, power-on and boot-up the thin client. 1 After the boot process has been completed log-in to the Administrator account. Select Start→Log Off. Hold the key and Select Log Off again. 2 Enter the Administrator credentials.
4 The Echo agent will be one of the installed programs as shown above. 5 To verify the Status of the Echo Agent select Control Panel→Administrative Tools→Services. 6 Scroll down to the Echo Agent Service. The status will be Echo Agent Started Automatic as shown below. Re-Imaging the Thin client For information about re-imaging your thin client, please consult the ReImaging guide which can be found at support.dell.com.
8 8 Getting Help Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com.
