Dell PowerEdge T620 Systems Owner's Manual Regulatory Model: E17S Series Regulatory Type: E17S001
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc. All Rights Reserved.
Contents 1 About Your System......................................................................................................................9 Front-Panel Features And Indicators—Tower Mode...............................................................................................9 Front-Panel Features And Indicators—Rack Mode............................................................................................... 12 LCD Panel Features...........................................................
Boot Manager Screen......................................................................................................................................35 UEFI Boot Menu............................................................................................................................................... 36 Embedded System Management............................................................................................................................36 iDRAC Settings Utility....................
Removing A Hot-Swap Hard Drive................................................................................................................... 57 Installing A Hot-Swap Hard Drive.................................................................................................................... 58 Removing A Hard Drive From A Hard-Drive Carrier.........................................................................................59 Installing A Hard Drive Into A Hard-Drive Carrier.......................
Hot Spare Feature............................................................................................................................................ 85 Removing An AC Power Supply....................................................................................................................... 85 Installing An AC Power Supply........................................................................................................................ 86 Wiring Instructions For A DC Power Supply.......
4 Converting The System From Tower Mode To Rack Mode............................................. 129 Safety Instructions................................................................................................................................................129 Preparing A System For Conversion From Tower Mode To Rack Mode ............................................................. 129 5 Troubleshooting Your System....................................................................................
LCD Messages......................................................................................................................................................155 Viewing LCD Messages................................................................................................................................. 155 Removing LCD Messages...............................................................................................................................155 System Error Messages...................
About Your System 1 Front-Panel Features And Indicators—Tower Mode Figure 1. Front-Panel Features and Indicators—2.
Figure 2. Front-Panel Features and Indicators—3.5 Inch Hard-Drive Chassis Item Indicator, Button, or Connector 1 Optical drive (optional) One optional SATA DVD-ROM drive or DVD+/-RW drive. 2 vFlash media card slot Allows you to insert a vFlash media card. 3 Power-on indicator, power button The power-on indicator lights when the system power is on. The power button controls the power supply output to the system.
Item Indicator, Button, or Connector Icon Description NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off. 4 NMI button Used to troubleshoot software and device driver errors when running certain operating systems. This button can be pressed using the end of a paper clip.
Item Indicator, Button, or Connector Icon Description Up to four PCIe SSDs. NOTE: In systems supporting S110 Software RAID configuration, hard-drive slots 4 through 7 do not support any hard drives and are installed with hard-drive blanks. Front-Panel Features And Indicators—Rack Mode Figure 3. Front-Panel Features and Indicators—2.5 Inch Hard-Drive Chassis NOTE: If your system is a rack, it comes preconfigured with the rack ears and does not have the system feet.
Item Indicator, Button, or Connector Icon Description Up to four Dell PowerEdge Express Flash devices (PCIe SSDs). 2.5 inch harddrive systems Up to thirty two 2.5 inch hotswappable hard drives. Up to four PCIe SSDs. NOTE: In systems supporting S110 Software RAID configuration, hard-drive slots 4 through 7 do not support any hard drives and are installed with hard-drive blanks. 4 LCD panel Displays system ID, status information, and system error messages.
Item Indicator, Button, or Connector Icon Description the front and the system status indicator on the back flash until one of the buttons is pressed again. Press to toggle the system ID on and off. If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode. To reset iDRAC (if not disabled in F2 iDRAC setup) press and hold for more than 15 seconds.
Item Button Description • • • Press again to stop Press again to return to default scrolling speed Press again to repeat the cycle Home Screen The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors. When the system is in standby mode, the LCD backlight turns off after five minutes of inactivity if there are no error messages.
Option Description Power Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the Set home submenu of the Setup menu. Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in the Set home submenu of the Setup menu. Hard-Drive Indicator Patterns Figure 5. Hard-Drive Indicators 1. hard-drive activity indicator (green) 2.
Drive-Status Indicator Pattern (RAID Only) Condition seconds, and off six seconds Back-Panel Features And Indicators Figure 6.
Item Indicator, Button, or Connector Icon Description 1 PCIe expansion card slots (4) (processor 1) Allows you to connect up to two PCI Express expansion cards and two PERC cards. 2, 3 Ethernet connectors Two integrated 10/100/1000 Mbps NIC connectors. 4 System identification button The identification buttons on the front and back panels can be used to locate a particular system within a rack.
NIC Indicator Codes Figure 7. NIC Indicator 1. link indicator 2. activity indicator Indicator Indicator Code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps). Link indicator is amber The NIC is connected to a valid network at less than its maximum port speed. Activity indicator is blinking green Network data is being sent or received.
Figure 9. DC Power Supply Status Indicator 1. DC power supply status indicator Power Indicator Pattern Condition Not lit Power is not connected. Green The handle/LED indicator lights green indicating that a valid power source is connected to the power supply and that the power supply is operational. Flashing amber Indicates a problem with the power supply. CAUTION: When correcting a power supply mismatch, replace only the power supply with the flashing indicator.
• The Getting Started Guide provides an overview of setting up your system, and technical specifications. This document is available online at www.dell.com/support/manuals. • The rack documentation included with your rack solution describes how to install your system into a rack, if required.
Using The System Setup And Boot Manager 2 System Setup enables you to manage your system hardware and specify BIOS-level options. The following keystrokes provide access to system features during startup: Keystroke Description Enters the System Setup. Enters System Services, which opens the Dell Lifecycle Controller 2 (LC2).
• UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS. You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup. Once you specify the boot mode, the system boots in the specified boot mode and you then proceed to install your operating system from that mode.
System Setup Options System Setup Main Screen NOTE: Press to reset the BIOS or UEFI settings to their default settings. Menu Item Description System BIOS This option is used to view and configure BIOS settings. iDRAC Settings This option is used to view and configure iDRAC settings. Device Settings This option is used to view and configure device settings. System BIOS Screen NOTE: The options for System Setup change based on the system configuration.
Menu Item Description System BIOS Version Displays the BIOS version installed on the system. System Service Tag Displays the system Service Tag. System Manufacturer Displays the name of system manufacturer. System Manufacturer Displays the contact information of the system manufacturer. Contact Information Memory Settings Screen Menu Item Description System Memory Size Displays the amount of memory installed in the system. System Memory Type Displays the type of memory installed in the system.
Menu Item Description QPI Speed Allows you to set the QuickPath Interconnect data rate settings. By default, the QPI Speed option is set to Maximum data rate. NOTE: The QPI speed option displays only when both the processors are installed. Alternate RTID (Requestor Transaction ID) Setting Allows you to allocate more RTIDs to the remote socket increasing cache performance between the sockets or work in normal mode for NUMA.
Menu Item Description Number of Cores Displays the number of cores per processor. SATA Settings Screen Menu Item Description Embedded SATA Allows the embedded SATA to be set to Off, ATA, AHCI, or RAID modes. By default, the Embedded SATA option is set to AHCI. Port E Auto enables BIOS support for the device attached to SATA port E. Off disables BIOS support for the device. By default, Port E is set to Auto. Port F Auto enables BIOS support for the device attached to SATA port F.
Menu Item Description User Accessible USB Allows you enable or disable the user accessible USB ports. Selecting Only Back Ports On Ports disables the front USB ports and selecting All Ports Off disables both front and back USB ports. By default, the User Accessible USB Ports option is set to All Ports On. Internal USB Port Allows you to enable or disable the internal USB port. By default, the Internal USB Port option is set to On.
Menu Item Description NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL, configure the same port address for console redirection and the serial device. External Serial Connector Allows you to associate the external serial connector to serial device 1, serial device 2, or remote access device. By default, the External Serial Connector option is set to Serial Device1. NOTE: Only Serial Device 2 can be used for SOL.
Menu Item Description NOTE: When C States is enabled in Custom mode, changing the Monitor/Mwait setting does not impact system power/performance. Memory Patrol Scrub Allows you to set the memory patrol scrub frequency. By default, the Memory Patrol Scrub option is set to Standard. Memory Refresh Rate Allows you to set the memory refresh rate. By default, the Memory Refresh Rate option is set to 1x. Memory Operating Voltage Allows you to set the DIMM voltage selection.
Menu Item Description BIOS Update Control Allows you to update the BIOS using either DOS or UEFI shell-based flash utilities. For environments that do not require local BIOS updates, it is recommended to set this field to Disabled. By default, the BIOS Update Control option is set to Unlocked. NOTE: BIOS updates using Dell Update Package are not affected by this option. Power Button Allows you to enable or disable the power button on the front of the system.
Setup password This is the password that you must enter to access and make changes to the BIOS or UEFI settings of your system. CAUTION: The password features provide a basic level of security for the data on your system. CAUTION: Anyone can access the data stored on your system if the system is running and unattended. NOTE: Your system is shipped with the system and setup password feature disabled.
To delete or change the existing System and/or Setup password: 1. To enter System Setup, press immediately after a power-on or restart. 2. In the System Setup Main Menu, select System BIOS and press . The System BIOS screen is displayed. 3. In the System BIOS Screen, select System Security and press . The System Security screen is displayed. 4. In the System Security screen, verify that Password Status is Unlocked. 5.
NOTE: You can use the Password Status option in conjunction with the Setup Password option to protect the system password from unauthorized changes. Entering The UEFI Boot Manager NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems can only be installed from the BIOS boot mode. The Boot Manager enables you to: • Add, delete, and arrange boot options.
Menu Item Description BIOS Boot Menu Displays the list of available BIOS boot options (marked with asterisks). Select the boot option you wish to use and press . UEFI Boot Menu Displays the list of available UEFI boot options (marked with asterisks). Select the boot option you wish to use and press . The UEFI Boot Menu enables you to Add Boot Option, Delete Boot Option, or Boot From File. Driver Health Menu Displays a list of the drivers installed on the system and their health status.
The iDRAC Settings screen is displayed. Changing The Thermal Settings The iDRAC Settings utility enables you to select and customize the thermal control settings for your system. 1. Enter the iDRAC Settings utility. 2. Under iDRAC Settings → Thermal → User Option, select between the following options: – Default – Maximum Exhaust Temperature – Fan Speed Offset NOTE: When the User Option is set to the default Auto setting, the user option cannot be modified. 3.
Installing System Components 3 Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #2 Phillips screwdriver • T10 and T15 Torx screwdrivers • Wrist grounding strap connected to ground Following tools are required for assembling cables for a DC power supply unit (PSU), when available: • AMP 90871-1 hand-crimping tool or equivalent • Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insula
Removing The Front Bezel 1. Insert the bezel key in the keylock. 2. Keeping the keylock pressed with the bezel key, rotate the keylock to the unlocked position. 3. Press down on the release latch at the top of the bezel. 4. Rotate the top end of the bezel away from the system. 5. Unhook the bezel tabs from the slots on the front of the chassis. System Feet—Tower Mode The system feet provide stability to the system in the tower mode.
3. screws (4) Installing The System Feet 1. Lay the system on its side on a flat, stable surface. 2. Secure the system feet to the base of the tower using the screws. 3. Place the system upright on a flat, stable surface and turn the system feet outward. Wheel Assembly (Optional)—Tower Mode The wheel assembly provides mobility to the system in the tower mode.
Figure 12. Removing and Installing the Wheel Assembly 1. slots on base of the tower (4) 2. wheel assembly unit (2) 3. screws (2) Opening And Closing The System WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. CAUTION: Many repairs may only be done by a certified service technician.
Opening The System CAUTION: Installing the feet on a stand-alone tower system is necessary to provide a stable foundation for the system. Failure to install the feet poses the risk of having the system tip over, possibly causing bodily injury or damage to the system. NOTE: It is recommended that you always use a static mat and static strap while working on components in the interior of the system. 1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2.
5. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Inside The System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Bezel Blank Removing The Bezel Blank CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. If installed, remove the front bezel. 2. Open the system. 3.
Installing The Bezel Blank CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. NOTE: Depending on the configuration of your system you may have a 2.5 inch or a 3.
Figure 16. Removing and Installing the Cooling Shroud 1. cooling shroud 2. tab Installing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Memory bus operating frequency can be 1600 MT/s, 1333 MT/s, 1066 MT/s, or 800 MT/s depending on: • DIMM type (UDIMM, RDIMM, or LRDIMM) • DIMM configuration (number of ranks) • maximum frequency of the DIMMs • number of DIMMs populated per channel • DIMM operating voltage • system profile selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized) • maximum supported DIMM frequency of the processors The system contains 24 memory sockets split into two sets of 12 sock
channel 3: slots A4, A8, and A12 Processor 2 channel 0: slots B1, B5, and B9 channel 1: slots B2, B6, and B10 channel 2: slots B3, B7, and B11 channel 3: slots B4, B8, and B12 The following table shows the memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs Populated/ Channel Operating Frequency (in MT/s) 1.5 V Maximum DIMM Rank/ Channel 1.
• • • • In a dual-processor configuration, the memory configuration for each processor should be identical. For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on. Memory modules of different sizes can be mixed provided that other memory population rules are followed (for example, 2 GB and 4 GB memory modules can be mixed). Populate four DIMMs per processor (one DIMM per channel) at a time to maximize performance.
• Memory modules must be identical in size, speed, and technology. • DIMMs installed in memory sockets with white release tabs must be identical and similar rule applies for sockets with black and green release tabs. This ensures that identical DIMMs are installed in matched pairs for example, A1 with A2, A3 with A4, A5 with A6, and so on.
Table 2.
System Capacity (in GB) DIMM Size (in GB) Number of DIMMs DIMM Rank, Organization, and Frequency DIMM Slot Population 768 32 24 LRDIMM, x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12 B1, B2, B3, B4, B5, B6, B7, B8, B9, B10, B11, B12 Removing Memory Modules WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time for the memory modules to cool before handling them.
3. alignment key 6. Install the cooling shroud. 7. Close the system. 8. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Installing Memory Modules WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.
• Sixteen 2.5 inch hard drives • Four Dell PowerEdge Express Flash devices • Four 3.5 inch hard drives Removing A Flex Bay CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Installing A Flex Bay CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Align the flex bay with the chassis front. 2.
1. hard-drive blank 2. release button Installing A 2.5 Inch Hard-Drive Blank 1. If installed, remove the front bezel. 2. Insert the hard-drive blank into the hard-drive slot until the release button clicks into place. 3. If applicable, install the front bezel. Removing A 3.5 Inch Hard-Drive Blank CAUTION: To maintain proper system cooling, all empty hard-drive slots must have drive blanks installed. 1. If installed, remove the front bezel. 2.
If the hard drive is online, the green activity/fault indicator flashes as the drive is turned off. When the hard-drive indicators are off, the hard drive is ready for removal. 2. Press the release button to open the hard-drive carrier release handle. 3. Slide the hard-drive carrier out until it is free of the hard-drive slot. CAUTION: To maintain proper system cooling, all empty hard-drive slots must have hard-drive blanks installed. 4. Insert a hard-drive blank in the empty hard-drive slot.
CAUTION: When a replacement hot-swappable hard drive is installed and the system is powered on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement hard drive is blank or contains data that you wish to have over-written. Any data on the replacement hard drive is immediately lost after the hard drive is installed. 1. If a hard-drive blank is installed in the hard-drive slot, remove it. 2. Install a hard drive in the hard-drive carrier. 3.
Installing A Hard Drive Into A Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
2. optical drive blank lock Installing The Slim Optical Drive Blank CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
6. Slide the drive out of the system until it is free of the drive bay. NOTE: If the drive is being permanently removed, install a blank in the slot. NOTE: Filler brackets must be installed over empty optical drive or tape drive slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. 7. Close the system. 8. If applicable, install the front bezel. 9.
Figure 26. Cabling—Optical Drive and Tape Drive 1. internal tape adapter 2. mini-SAS/SATA connector on internal tape adapter 3. ODD2/TBU connector on system board 4. ODD1/TBU connector on system board 5. power connector on x16 backplane 6. SAS tape drive data/power connector 7. 8. 9. 10.
Installing The Optical Drive Or Tape Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Unpack and prepare the drive for installation.
Removing A Cooling Fan WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Installing A Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Figure 28. Removing and Replacing the Cooling-Fan Assembly 1. 2. 3. 4. cooling-fan assembly cooling fans (4) release levers (2) guides (2) Installing The Cooling-Fan Assembly (Optional) CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Internal USB Memory Key (Optional) An optional USB memory key installed inside your system can be used as a boot device, security key, or mass storage device. The USB connector must be enabled by the Internal USB Port option in the Integrated Devices screen of the System Setup. To boot from the USB memory key, configure the USB memory key with a boot image and then specify the USB memory key in the boot sequence in the System Setup.
Removing The PCIe Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
GPU Card Holder (Optional) Removing The GPU Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
1. release tab 2. GPU card holder 3. guide pin Installing The GPU Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Expansion Cards Expansion Card Installation Guidelines Table 3.
Card Priority Card Type Slot Priority Maximum Allowed 11 HIC 4, 5, 7, 2 4 GPU Card Installation Guidelines Observe the following guidelines while installing a GPU card: • Ensure that the GPU enablement kit is ready. • Ensure that all GPU cards are of the same type or model. • Each GPU card supports up to 6 GB of dedicated GDDR5 memory. • A single processor configuration only supports up to two double or single width cards on slots 2 and 4.
8. Close the PCIe card latch. 9. Replace the PCIe card holder. 10. Close the system. 11. Place the system upright. 12. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Figure 31. Removing and Installing the Expansion Card 1. PCIe card latch 2. PCIe card connector 3. PCIe card Installing An Expansion Card CAUTION: Many repairs may only be done by a certified service technician.
NOTE: Keep this bracket in case you need to remove the expansion card. Filler brackets must be installed over empty expansion-card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. 8. Holding the card by its edges, position the card so that the card-edge connector aligns with the PCIe card connector. 9.
Figure 32. Removing and Installing the GPU Card 1. 2. 3. 4. 5. 6. GPU card SLI data connector GPU card power connector GPU card power connector x16 connector PCIe card latches (2) Installing A GPU Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
10. Close the two PCIe card latches. 11. Replace the PCIe card holder. 12. Close the system. 13. Place the system upright. 14. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. SD vFlash Card A vFlash SD card is a Secure Digital (SD) card that plugs into the vFlash SD card slot in the system. It provides persistent on-demand local storage and a custom deployment environment that allows automation of server configuration, scripts, and imaging.
Removing An Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Installing An Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
NOTE: The slot is keyed to ensure correct insertion of the card. 5. Press the card into the card slot to lock it into place. 6. If applicable, replace the cooling shroud. 7. Close the system. 8. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
Figure 35. Removing and Installing a Processor 1. 2. 3. 4. heat sink captive screws (4) processor slots (4) CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. 9. 10. Position your thumb firmly over the processor socket-release lever near the unlock icon from the locked position by pushing down and out from under the tab.
Figure 36. Processor Shield Opening and Closing Lever Sequence 1. socket release lever 2. close first icon 3. processor 4. socket release lever 5. open first icon 11. Hold the tab on the processor shield and rotate it upward and out of the way. 12. Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor.
Figure 37. Removing and Installing a Processor 1. 2. 3. 4. 5. close first socket release lever pin-1 corner of processor processor open first socket release lever socket 6. guide 7. slot 8. golden triangle Installing A Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
6. Locate the processor socket. 7. If applicable, remove the socket protective cap. 8. Position your thumb firmly over the socket-release lever near the unlock first icon the locked position by pushing down and out from under the tab. 9. Similarly, release the socket-release lever near the close first icon degrees upward. and release the lever from from the locked position. Rotate the lever 90 10. Hold the tab near the lock symbol on the processor shield and rotate it upward and out of the way.
When two identical power supplies are installed, the power supply configuration is redundant (1 + 1). In redundant mode, power is supplied to the system equally from both power supplies to maximize efficiency. When only one power supply is installed, the power supply configuration is non-redundant (1 + 0). Power is supplied to the system only by the single power supply. NOTE: If two power supplies are used, they must be of the same type and have the same maximum output power.
Figure 38. Removing and Installing an AC Power Supply 1. 2. 3. 4. connector power supply release latch power supply handle Installing An AC Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Wiring Instructions For A DC Power Supply Your system supports up to two –(48–60) V DC power supplies (when available). WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices.
3. Connect the safety ground wire to the grounding post on the back of the system using a #6-32 nut equipped with a locking washer. Figure 39. Assembling and Connecting the Safety Ground Wire 1. safety ground wire 2. grounding post 3. locking washer 4. spring washer 5. #6-32 nut Assembling The DC Input Power Wires WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds.
Figure 40. Assembling the DC Input Power Wires 1. 2. 3. 4. DC power socket rubber cap captive screws (2) DC power connector 5. wire –48 V 6. wire RTN 7. grounding wire Removing A DC Power Supply WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices.
Figure 41. Removing and Installing a DC Power Supply 1. connector 2. power supply 3. power supply status indicator 4. release latch 5. power supply handle Installing A DC Power Supply WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices.
Removing The Power Supply Blank CAUTION: To ensure proper system cooling, the power supply blank must be installed in the second power supply bay in a non-redundant configuration. Remove the power supply blank only if you are installing a second power supply. If you are installing a second power supply, remove the power supply blank in the bay by pulling outward on the blank. Figure 42. Removing and Installing the Power Supply Blank 1.
3. If applicable, rotate the system feet inward and lay the system on its side on a flat, stable surface. NOTE: For systems installed with the wheel assembly, ensure that you lay the system on a sturdy, stable surface with the wheel assembly extending off the edge of the surface. 4. Open the system. 5. Disconnect the power cables from the hard-drive backplane and the system board. 6. Pull the release pin and detach the PIB from the PDB. 7.
1. power distribution board 2. screws (6) Installing The Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Installing The Power Interposer Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Install the power distribution board (PDB). 2.
Figure 44. Removing and Installing the System Battery 1. positive side of battery connector 2. system battery 7. Lift the battery out of the securing tabs at the negative side of the connector. 8. To install a new system battery, support the battery connector by pressing down firmly on the positive side of the connector. 9. Hold the battery with the "+" facing up and slide it under the securing tabs at the positive side of the connector. 10.
Removing The Hard-Drive Backplane CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. If installed, remove the front bezel. 2.
5. power cable 6. signal cable Figure 46. Removing and Installing a 3.5 Inch (x8) SAS/SATA Backplane 1. 2. 3. 4. backplane power connector backplane power cable release pin signal cable 5. backplane 6.
Figure 47. Cabling—3.5 Inch (x8) SAS/SATA Backplane 1. 2. 3. 4. 98 power connector on backplane SAS A connector on backplane SAS A connector on system board power connector on PDB 5. signal connector on system board 6.
Figure 48. Removing and Installing a 3.5 Inch (x8) SAS/SATA Backplane With a Single PERC Card 1. 2. 3. 4. power connector power cable release pin SAS B cable 5. signal cable 6. backplane 7.
Figure 49. Cabling—3.5 Inch (x8) SAS/SATA Backplane With a Single PERC Card 1. 2. 3. 4. 5. 100 power connector on backplane SAS A connector on backplane SAS B connector on PERC card SAS A connector on PERC card Power connector on PDB 6. signal cable on system board 7. signal cable on backplane 8.
Figure 50. Removing and Installing a 3.5 Inch (x8) Plus 2.5 Inch (x4) SAS/SATA Backplane 1. 2. 3. 4. 5. 6. 7. PCIe C cable power connector PCIe D cable PCIe B cable signal cable PCIe B cable power cable 8. 9. 10. 11. 12.
Figure 51. Cabling—3.5 Inch (x8) Plus 2.5 Inch (x4) SAS/SATA Backplane 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 102 PCIe B cable on PCIe SSD backplane PCIe A cable on PCIe SSD backplane SAS B cable from 3.5 inch backplane on PERC card SAS A cable from 3.
12. 13. 14. 15. 16. 17. 18. SAS B cable on 3.5 inch backplane SAS A cable on 3.5 inch backplane backplane power cable backplane power connector PCIe SSD backplane signal cable PCIe D cable on PCIe SSD backplane PCIe C cable on PCIe SSD backplane Figure 52. Removing and Installing a 3.5 Inch (x12) SAS/SATA Backplane 1. 2. 3. 4. power connector power cable SAS B cable release pin 5. SAS A cable 6. signal cable 7.
Figure 53. Cabling—3.5 Inch (x12) SAS/SATA Backplane 1. 2. 3. 4. 5. 6. 7. 8.
Figure 54. Removing and Installing 2.5 Inch (x16) SAS/SATA Backplane 1. 2. 3. 4. backplane signal cable release pin power cable 5. power connector 6. SAS A cable 7.
Figure 55. Cabling—2.5 Inch (x16) SAS/SATA Backplane 1. 2. 3. 4. 5. 106 SAS B connector on PERC SAS A connector on PERC power connector on PDB signal connector on system board SAS A connector on backplane 6. SAS B connector on backplane 7. power connector on backplane 8.
Figure 56. Removing and Installing 2.5 Inch (x16) Plus 2.5 Inch (x4) SAS/SATA Backplane 1. 2. 3. 4. 5. 6. 7. backplane PCIe D cable power cable PCIe C cable PCIe B cable signal cable PCIe A cable 8. 9. 10. 11. 12. 13.
Figure 57. Cabling—2.5 Inch (x16) Plus 2.5 Inch (x4) SAS/SATA Backplane 1. 2. 3. 4. 5. 6. 7. 8. 9. PCIe B cable on PCIe SSD backplane PCIe A cable on PCIe SSD backplane SAS B connector on PERC SAS A connector on PERC PCIe D cable on PCIe bridge card PCIe C cable on PCIe bridge card PCIe B cable on PCIe bridge card PCIe A cable on PCIe bridge card PCIe SSD backplane power connector on PDB 10. backplane power connector on PDB 108 11. 12. 13. 14. 15. 16. 17. 18.
Figure 58. Removing and Installing 2.5 Inch (x32) SAS/SATA Backplane With Two PERC Cards 1. 2. 3. 4. 5. 6. signal cable release pin power cable SAS A cable SAS B cable signal cable 7. 8. 9. 10.
Figure 59. Cabling—2.5 Inch (x32) SAS/SATA Backplane With Two PERC Cards 1. 2. 3. 4. 5. 6. 7. 8. 9. 110 SAS A connector on 2nd PERC SAS B connector on 2nd PERC SAS B connector on 1st PERC SAS A connector on 1st PERC backplane 1 power connector on PDB backplane 2 power connector on PDB signal connector 1 on system board signal connector 2 on system board SAS A connector on backplane 2 10. 11. 12. 13. 14. 15. 16.
Figure 60. Removing and Installing 2.5 Inch (x32) SAS/SATA Backplane With a Single PERC Card 1. 2. 3. 4. 5. 6. 7. signal cable release pin power connector SAS A cable SAS B cable SAS A1 cable SAS B1 cable 8. 9. 10. 11. 12.
Figure 61. Cabling—2.5 Inch (x32) SAS/SATA Backplane With a Single PERC Card 1. 2. 3. 4. 5. 6. 7. 8. signal connector on backplane 1 SAS B connector on backplane 1 SAS A connector on backplane 1 SAS B connector on PERC SAS A connector on PERC backplane 1 power connector on PDB backplane 2 power connector on PDB backplane 1 signal connector on system board 9. backplane 2 signal connector on system board 112 10. 11. 12. 13. 14. 15. 16.
Installing The Hard-Drive Backplane CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
1. system top cover 2. screws (6) Installing The System Top Cover NOTE: It is recommended that you always use a static mat and static strap while working on components in the interior of the system. 1. Slightly offset the top cover toward the front of the system. 2. Align the top cover with the control panel and the notches on the top of the chassis. 3. Secure the cover onto the chassis using the screws.
NOTE: It is recommended that you always use a static mat and static strap while working on components in the interior of the system. 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2. Lay the system on its side. 3. Remove the screw securing the left side cover at the left front bottom of the chassis. 4. Remove the three screws securing the left side cover at the back end of the chassis. 5.
Removing The Control Panel—Tower Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. If installed, remove the front bezel. 2.
Installing The Control Panel—Tower Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Figure 64. Removing and Installing the Control Panel Module—Rack Mode 1. control panel module 2. screw Figure 65. Removing and Installing the Control Panel From the Control Panel Module—Rack Mode 1.
2. control panel cable 3. control panel USB cable Installing The Control Panel—Rack Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Figure 66. Removing and Installing the Control-Panel Board 1. control-panel board 2. screws (3) Installing The Control-Panel Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Removing The LCD Module—Tower Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Installing The LCD Module—Tower Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Figure 68. Removing and Installing the LCD Module in the Rack Mode 1. screw 2. LCD cable 3. LCD module Installing The LCD Module—Rack Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Removing The VGA Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. If installed, remove the front bezel. 2.
Installing The VGA Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Align the slots on the VGA module with the hooks on the control panel board. 2.
CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components. Figure 70. Removing the System Board 1. system board 2. release pin Installing The System Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
5. Reconnect all cables to the system board. See the cable routing diagrams in this document. 6. Close the system. 7. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 8. Import your new or existing iDRAC Enterprise license. For more information, see iDRAC7 User's Guide, at support.dell.com/manuals.
Converting The System From Tower Mode To Rack Mode 4 CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
3. If applicable, remove the system feet or wheel assembly. 4. Open the system. 5. Remove the system left side cover. 6. Remove the system top cover. See Removing The System Top Cover. 7. Remove the control panel. See Removing The Control Panel—Tower Mode. 8. Remove the LCD module. See Removing The LCD Module—Tower Mode. 9. Install the VGA module. See Installing the VGA Module. 10. Install the rack slide cover. 11.
16. Install the LCD module. See Installing The LCD Module—Rack Mode. 17. Attach the mylar to cover the openings on the chassis where the system rear feet were installed in the tower mode. See figure for more information. Figure 72. Attaching the Mylar Cover 1. marking on chassis 2. mylar cover 18. Install the system left side cover. 19. Close the system. 20. Install the rack ears. 21.
Figure 73. Removing and Installing the System Ears 1. system in rack mode 2. rack ears (2) 3. screws (3) 22. Install the system in the rack. For more information, see the system's Rack Installation Guide.
Troubleshooting Your System 5 Safety First—For You And Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
7. Power down all attached USB devices and disconnect them from the system. 8. Restart the system and, if your keyboard is functioning, enter the System Setup. Verify that all USB ports are enabled on the Integrated Devices screen, in the System Setup options. If your keyboard is not functioning, you can also use remote access. If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the BIOS to the default settings. 9.
Troubleshooting A Wet System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
– Cooling-fan assembly (if present) – Cooling fans – Processor(s) and heat sink(s) – Memory modules – Hard-drive carriers – Hard-drive backplane 4. Ensure that all cables are properly connected. 5. Close the system. 6. Run the appropriate diagnostic test. For more information, see Using System Diagnostics. If the tests fail, see Getting Help. Troubleshooting The System Battery CAUTION: Many repairs may only be done by a certified service technician.
Troubleshooting Cooling Problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
8. Reseat the memory modules in their sockets. 9. Close the system. 10. Enter the System Setup and check the system memory setting. If the problem is not resolved, proceed with the next step. 11. Open the system. 12. If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace the module with a known good memory module. 13.
NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch is turned on then the SD card is not writeable. 1. Enter the System Setup and ensure that the Internal SD Card Port is enabled. 2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 3. Open the system.
Troubleshooting A Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: This troubleshooting procedure can erase data stored on the hard drive.
If the tests fail, see Getting Help. 11. For each expansion card you removed in step 8, perform the following steps: a) b) c) d) e) Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. Open the system. Reinstall one of the expansion cards. Close the system. Run the appropriate diagnostic test. For more information, see Using System Diagnostics. If a problem is still indicated, see Getting Help.
Using System Diagnostics 6 If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System Diagnostic Controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are executed. System Health Provides the current overview of the system performance.
Jumpers And Connectors 7 System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 5. System Board Jumper Settings Jumper Setting Description PWRD_EN The password feature is enabled (pins 2–4). (default) The password feature is disabled (pins 4–6). BIOS local access is unlocked at the next AC power cycle. NVRAM_CLR (default) The configuration settings are retained at the next system boot (pins 3–5).
System Board Connectors Figure 74.
Item Connector Description 11 IDRAC_RJ45 iDRAC connector 12 USB 1 to 6 USB connectors 13 FAN2 Cooling shroud fan connector 14 VGA Video connector 15 B12, B8, B4, B11, B7, B3 Memory module sockets 16 COM Serial connector 17 SLOT5 PCIe card connector 5 18 SLOT6 PCIe card connector 6 19 J43 NA 20 SLOT7 PCIe card connector 7 21 PIN System board release pin 22 PIB_CONN PIB signal connector 23 INT_USB Internal USB connector 24 FAN6 System fan connector 25 PWR_CONN_2
Disabling A Forgotten Password The system's software security features include a system password and a setup password. The password jumper enables these password features or disables them and clears any password(s) currently in use. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
8 Technical Specifications Processor Processor type One or two Intel Xeon processor E5-2600 product family Expansion Bus Bus type PCI Express Generation 3 and 2 Expansion slots: (Slot 1) One full-height, full-length x8 link (Slot 2) One full-height, full-length x16 link (Slot 3) One full-height, full-length, x4 link NOTE: Slot 3 is PCI Express Generation 2 only. (Slot 4) One full-height, full-length x16 link NOTE: Both the processors must be installed to use slots 5 through 7.
Memory 4 GB with two processors Maximum RAM LRDIMMs Up to 768 GB RDIMMs Up to 512 GB UDIMMs Up to 128 GB Drives Hard drives Four–hard-drive systems Up to four 3.5 inch, internal, hot-swappable SSD, SATA, or SATA hard drives hard-drive slots 0 through 3 (hard-drive slots 4 through 7 do not support any hard drives and are installed with hard-drive blanks) Eight–hard-drive systems Up to eight 3.
Connectors Back NIC Two 10/100/1000 Mbps Serial 9-pin, DTE, 16550-compatible USB Six Hi-Speed USB Host Video 15-pin VGA Front USB Two Hi-Speed USB Host Video 15-pin VGA NOTE: The front VGA port is available only with the rack configuration. External vFlash memory card One vFlash memory card slot Internal USB One 4-pin, USB 2.0-compliant Internal Dual SD Module Two optional flash memory card slots with the internal SD module NOTE: One card slot is dedicated for redundancy.
Expanded Operating Temperature NOTE: Outside the standard operating temperature (10 °C to 35 °C), the system can operate down to –5 °C or up to 45 °C for a maximum of 1% of its annual operating hours. For temperatures between 40 °C and 45 °C, de-rate maximum allowable dry bulb temperature by 1 °C per 125 m above 950 m (1 °F per 228 ft). Expanded Operating Temperature Restrictions • • • • • • • • • You must have six fans configured on your system. Do not perform a cold startup below 5 °C.
Environmental Storage 1.87 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested). Maximum Shock Operating One shock pulse in the positive z axis of 31 G for 2.6 ms in all operational orientations. Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up to 2 ms. Maximum Altitude Operating 3048 m (10,000 ft). Storage 12,000 m (39,370 ft).
Environmental NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity. 154 Copper Coupon Corrosion Rate <300 Å/month per Class G1 as defined by ANSI/ ISA71.04-1985. Silver Coupon Corrosion Rate <200 Å/month as defined by AHSRAE TC9.9.
System Messages 9 LCD Messages NOTE: Applicable only if your system has an LCD display. The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation. NOTE: If your system fails to boot, press the System ID button for at least 5 seconds until an error code is displayed on the LCD. Record the code, then see System Error Messages.
Error Code AMP0302 Message Information Message The system board current is greater than the upper warning threshold. Details System board current is outside of the optimum range. Action 1. Review system power policy. 2. Check system logs for power related failures. 3. Review system configuration changes. 4. If the issue persists, see Getting Help. AMP0303 Message The system board current is greater than the upper critical threshold.
Error Code ASR0003 BAT0002 BAT0017 CPU0000 CPU0001 CPU0005 Message Information Message The watchdog timer power cycled the system. Details The operating system or an application failed to communicate within the time-out period. The system was power-cycled. Action Check the operating system, application, hardware, and system event log for exception events. Message The system board battery has failed. LCD Message The system board battery has failed. Check battery.
Error Code CPU0010 CPU0023 CPU0204 Message Information Action Review the technical specifications for supported processor types. Message CPU is throttled. Details The CPU is throttled due to thermal or power conditions. Action Review system logs for power or thermal exceptions. Message CPU is absent. LCD Message CPU is absent. Check CPU. Action Verify processor installation. If present, re-seat the processor.
Error Code Message Information 2. Turn off the system and remove input power for one minute. 3. Ensure the processor is seated correctly. 4. Reapply input power and turn on the system. 5. If the issue persists, see Getting Help. CPU0702 Message CPU bus parity error detected. LCD Message CPU bus parity error detected. Power cycle system. Details System event log and operating system logs may indicate that the exception is external to the processor. Action 1.
Error Code Message Information 5. If the issue persists, see Getting Help. FAN0000 FAN0001 FAN1201 HWC1001 HWC2003 HWC2005 160 Message Fan RPM is less than the lower warning threshold. Details Fan operating speed is out of range. Action Remove and reinstall the fan. If the issue persists, see Getting Help. Message Fan RPM is less than the lower critical threshold. LCD Message Fan RPM is outside of range. Check fan. Details Fan operating speed is out of range.
Error Code MEM0000 MEM0001 MEM0007 MEM0701 MEM0702 MEM1205 Message Information Action Check if the cable is present, then reinstall or reconnect. Message Persistent correctable memory errors detected on a memory device at location(s) . Details This is an early indicator of a possible future uncorrectable error. Action Re-seat the memory modules. If the issue persists, see Getting Help . Message Multi-bit memory errors detected on a memory device at location(s) .
Error Code MEM1208 MEM8000 PCI1302 PCI1304 PCI1308 162 Message Information LCD Message Memory mirror lost on . Power cycle system. Details The memory may not be seated correctly, misconfigured, or has failed. Action Check the memory configuration. Re-seat the memory modules. If the issue persists, see Getting Help. Message Memory spare redundancy is lost. Check memory device at location . LCD Message Memory spare lost on . Power cycle system.
Error Code PCI1320 PCI1342 PCI1348 PCI1360 PDR0001 PDR1016 Message Information Action Cycle input power, update component drivers, if device is removable, reinstall the device. Message A bus fatal error was detected on a component at bus devicefunction . LCD Message Bus fatal error on bus device function . Power cycle system. Details System performance may be degraded, or system may fail to operate.
Error Code PST0128 PST0129 PSU0001 PSU0002 PSU0003 164 Message Information LCD Message Drive removed from disk drive bay . Check drive. Details The controller detected that the drive was removed. Action Verify drive installation. Re-seat the failed drive. If the issue persists, see Getting Help. Message No memory is detected. LCD Message No memory is detected. Inspect memory devices. Details System BIOS was unable to detect memory in the system.
Error Code PSU0006 PSU0016 Message Information Message Power supply type mismatch. LCD Message Power supply is incorrectly configured. Check PSU. Details Power supplies should be of the same input type and power rating. Action Install matched power supplies and review proper configuration in this manual. Message Power supply is absent. LCD Message PSU is absent. Check PSU. Details The power supply has been removed or has failed. Action 1.
Error Code PSU0034 Message Information Message An under voltage fault detected on power supply . LCD Message An under voltage fault detected on PSU . Check power source. Details This failure may be the result of an electrical issue with cables or subsystem components in the system. Action 1. Remove and reinstall the power supply. 2. Check cables and subsystem components in the system for damage. 3. If the issue persists, see Getting Help.
Error Code PSU1201 PSU1204 PWR1004 PWR1005 PWR1006 RFM1008 Message Information Message Power supply redundancy is lost. Details The power supply tries to operate in a degraded state. System Performance and power redundancy may be degraded or lost. Action Check input power. Reinstall the power supply. If the issue persists, see Getting Help. Message The power supplies are not redundant. Insufficient resources to maintain normal operations. LCD Message PSU redundancy degraded. Check PSU cables.
Error Code RFM1014 RFM1201 RFM2001 RFM2002 RFM2004 RFM2006 168 Message Information Details An error was reported during a SD card read or write. Action Reseat the flash media. If the problem persists, see Getting Help. Message Removable Flash Media is write protected. LCD Message Removable Flash Media is write protected. Check SD Card. Details The card is write-protected by the physical latch on the SD card. A write-protected card cannot be used.
Error Code SEC0031 SEC0033 SEL0006 SEL0008 SEL0012 SEL1204 Message Information Message The chassis is open while the power is on. LCD Message Intrusion detected. Check chassis cover. Details The chassis is open. System performance may be degraded, and security may be compromised. Action Close the chassis. Check system logs. Message The chassis is open while the power is off. LCD Message Intrusion detected. Check chassis cover. Details The chassis was opened while the power was off.
Error Code TMP0118 TMP0119 TMP0120 TMP0121 VLT0204 Message Information Action Re-configure system to the minimum supported configuration. If issues persists, contact support. Message The system inlet temperature is less than the lower warning threshold. LCD Message System inlet temperature is outside of range. Details Ambient air temperature is too cool. Action Check the system operating environment. Message The system inlet temperature is less than the lower critical threshold.
Error Code Message Information Action 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables. 3. If the issue persists, see Getting Help. Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message warns you that you may lose all data on the hard drive.
Getting Help 10 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit dell.com/support 2. Select your support category. 3.
