White Papers

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TABLE OF CONTENTS
EXECUTIVE SUMMARY ...................................................................................................... 4
AUDIENCE ................................................................................................................................... 4
INTRODUCTION ................................................................................................................... 4
SUPPORTASSIST OVERVIEW ............................................................................................ 4
SUPPORTASSIST PREREQUISITES .................................................................................. 4
IDRAC GUI ............................................................................................................................ 5
WSMAN .............................................................................................................................. 10
DCIM_LCService.SupportAssistAcceptEULA() .......................................................................... 10
DCIM_LCService.SupportAssistGetEULAStatus() ..................................................................... 11
DCIM_LCService.SupportAssistRegister() ................................................................................. 12
Job Status .................................................................................................................................. 14
DCIM_LCService.SupportAssistSetAutoCollectSchedule() ........................................................ 15
DCIM_LCService.SupportAssistGetAutoCollectSchedule() ....................................................... 17
DCIM_LCService.SupportAssistClearAutoCollectSchedule() .................................................... 18
SupportAssist Configuration ....................................................................................................... 19
RACADM ............................................................................................................................ 21
racadm supportassist accepteula ............................................................................................... 21
racadm supportassist geteulastatus ........................................................................................... 21
racadm supportassist register .................................................................................................... 21
Job status ................................................................................................................................... 22
racadm supportassist autocollectscheduler create ..................................................................... 22
racadm supportassist autocollectscheduler view........................................................................ 23
racadm supportassist autocollectscheduler clear ....................................................................... 23
SupportAssist Configuration ....................................................................................................... 23
SERVER CONFIGURATION PROFILE.............................................................................. 25
Exporting Server Configuration Profile ....................................................................................... 25
SupportAssist Registration ......................................................................................................... 27
Importing Server Configuration Profile ....................................................................................... 30
SupportAssist Configuration ....................................................................................................... 30
REFERENCES .................................................................................................................... 32