White Papers

11
DCIM_LCService.SupportAssistCollection()
To trigger a SupportAssist Collection and optionally send the collection to a network share or to Dell EMC (on registered servers),
use the following method.
WSMAN SOAP packet:
<?xml version="1.0"?>
<s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope"
xmlns:wsa="http://schemas.xmlsoap.org/ws/2004/08/addressing"
xmlns:wsman="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd"
xmlns:n1="http://schemas.dmtf.org/wbem/wscim/1/cim-schema/2/root/dcim/DCIM_LCService">
<s:Header>
<wsa:Action s:mustUnderstand="true">http://schemas.dmtf.org/wbem/wscim/1/cim-
schema/2/root/dcim/DCIM_LCService/SupportAssistCollection</wsa:Action>
<wsa:To s:mustUnderstand="true">https://10.94.225.31:443/wsman</wsa:To>
<wsman:ResourceURI
s:mustUnderstand="true">http://schemas.dmtf.org/wbem/wscim/1/cim-
schema/2/root/dcim/DCIM_LCService</wsman:ResourceURI>
<wsa:MessageID s:mustUnderstand="true">uuid:681bdfa8-4f01-1f01-8002-
6cbb576a0064</wsa:MessageID>
<wsa:ReplyTo>
<wsa:Address>http://schemas.xmlsoap.org/ws/2004/08/addressing/role/anonymous</wsa:Addre
ss>
</wsa:ReplyTo>
<wsman:SelectorSet>
<wsman:Selector Name="Name">DCIM:LCService</wsman:Selector>
<wsman:Selector Name="SystemName">DCIM:ComputerSystem</wsman:Selector>
<wsman:Selector Name="CreationClassName">DCIM_LCService</wsman:Selector>
<wsman:Selector
Name="SystemCreationClassName">DCIM_ComputerSystem</wsman:Selector>
</wsman:SelectorSet>
</s:Header>
<s:Body>
<n1:SupportAssistCollection_INPUT>
<n1:DataSelectorArrayIn>0</n1:DataSelectorArrayIn>
<n1:DataSelectorArrayIn>1</n1:DataSelectorArrayIn>
<n1:DataSelectorArrayIn>2</n1:DataSelectorArrayIn>
<n1:DataSelectorArrayIn>3</n1:DataSelectorArrayIn>
<n1:IPAddress>10.94.224.124</n1:IPAddress>
<n1:ShareName>/home/kiran_k2/nfsshare</n1:ShareName>
<n1:ShareType>2</n1:ShareType>
<n1:Filter>0</n1:Filter>
<n1:Username>root</n1:Username>
<n1:Password>dell123</n1:Password>
<n1:Transmit>0</n1:Transmit>
</n1:SupportAssistCollection_INPUT>
</s:Body>
</s:Envelope>
To generate a collection with all data sets included and to export it to a CIFS network share, use the following input parameters.
Note: Replace Server IP Address, Share Name, Share UserName, and Share Password with the actual values.
<p:SupportAssistCollection_INPUT xmlns:p="http://schemas.dmtf.org/wbem/wscim/1/cim-
schema/2/root/dcim/DCIM_LCService">
<!-- 0 = System Information, 1 = OSApp Data, 2 = Storage Logs, 3 = Debug logs -->
<p:DataSelectorArrayIn>0</p:DataSelectorArrayIn>
<p:DataSelectorArrayIn>1</p:DataSelectorArrayIn>
<p:DataSelectorArrayIn>2</p:DataSelectorArrayIn>
<p:DataSelectorArrayIn>3</p:DataSelectorArrayIn>
<p:IPAddress>Server IP Address</p:IPAddress>
<p:ShareName>Share Name</p:ShareName>
<p:ShareType>2</p:ShareType>
<p:Filter>0</p:Filter>