Users Guide
On Ubuntu operating system, I see a message “genisoimage: command
not found. Please install genisoimage to create bootable iso”. What am I
supposed to do?
To troubleshoot the issue, execute the following command: sudo apt-get install genisoimage. By executing the
command, you are installing the genisoimage to generate the ISO.
On Linux operating system, I see a message “mkisofs: command not
found. Please install mkisofs to create bootable iso”. What am I
supposed to do?
To troubleshoot the issue, execute the following command: yum install mkisofs on RHEL operating systems and zypper
install mkisofs
on SLES operating systems.
On Microsoft Windows operating system, when I execute the
command “dsu”, I see a message “dsu is not recognized as an internal
or external command, operable program or batch le”. What am I
supposed to do?
To troubleshoot the issue, you must add the dsu install path to environmental variable by executing following command with
administrator privileges: setx PATH=%PATH%;C:\Dell\Dell System Update.
There are few components that are listed when I execute the command
dsu —i or dsu /i. However, I am not able to view these components in the
comparison report. Why do I see the dierence?
Though the components are listed after executing the command, there may be no updates available for certain components in the
catalog. You may view the components in the comparison report if an update is available for that particular component in the
catalog.
When I execute the command dsu --destination-location, the option is
ignored and the execution proceeds with other options, if provided. If
not, the execution is similar to just the dsu command. What do I do
now?
When the command dsu --destination-location is used, the dsu --destination-type is also to be specied. For
more information on commands, see Updating the system using DSU.
I get a warning message saying “Inventory collector returned with
partial failure”. How do I get more information about the potential
issue?
Check the IC log to get more information regarding the failure. You can nd the log le in C:\ProgramData\Dell\UpdatePackage\log
on Microsoft Windows operating systems and /var/log/dell/ on Linux operating systems.
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