Users Guide

6 Using the Dell Systems Service and Diagnostics Tools
Obtaining Dell Systems Service and Diagnostics
Tools Software
To obtain Dell Systems Service and Diagnostics Tools as a bootable ISO
image and burn the image on a DVD:
1
Go to support.dell.com .
2 Click Support for Enterprise IT: Start Here .
3 Click Drivers & Downloads: Get it Here .
4 Enter your Service Tag or Express Service Code or select one of the three
options:
• Automatically detect my Service Tag for me — Select this option if
you want your service tag to be automatically detected.
Go to step 8.
• Choose from My Products and Services List — Select this option if
you want to choose a product which is part of this list.
• Choose from a list of all Dell products — Select this option if you
want to choose a product from the list of available Dell products.
NOTE: If you have already entered the Service Tag or Express Service Code,
go to step 8.
NOTE: If you have selected Choose from My Products and Services List or
Choose from a list of all Dell products, continue with the steps below.
5 Click Servers, Storage, Networking .
6 Click PowerEdge .
7 Select a model by clicking on it.
8 Expand System Management by clicking the ^ symbol.
NOTE: Click Select a Different Product to select another product type, if
different from the product type chosen by the default service tag.
9 Click DVD ISO - Systems Service and Diagnostics Tools .
10 Click Download File and save the ISO file in a location of your choice.
11 Burn the ISO file on a DVD using any third party software.