Dell Systems Service and Diagnostics Tools Version 7.
Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. ___________________ Information in this publication is subject to change without notice. © 2012 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Contents 1 Using the Dell Systems Service and Diagnostics Tools . . . . . . . . Prerequisites . . . . . . . . . 5 . . . . . . . . . . . . . . . . . . . . . . . 5 Obtaining Dell Systems Service and Diagnostics Tools Software . . . . . . . . . . . . . . . . . . . Updating Drivers And Utilities. . . . . 6 . . . . . . . . . . . . . . 7 Accessing Drivers and Utilities . . . . . . . . . . . . 7 Setting Up Dell Online Diagnostics . . . . . . . . . . . .
Contents
Using the Dell Systems Service and Diagnostics Tools The Dell Systems Service and Diagnostics Tools delivers the latest Dell-optimized drivers, utilities, and online diagnostics (operating systembased) for Dell servers running on supported Windows, Red Hat Enterprise Linux, or SUSE Linux Enterprise Server operating systems. System administrators can copy drivers and utilities to either a diskette or a hard drive to use them.
Obtaining Dell Systems Service and Diagnostics Tools Software To obtain Dell Systems Service and Diagnostics Tools as a bootable ISO image and burn the image on a DVD: 1 Go to support.dell.com. 2 Click Support for Enterprise IT: Start Here. 3 Click Drivers & Downloads: Get it Here. 4 Enter your Service Tag or Express Service Code or select one of the three options: • Automatically detect my Service Tag for me — Select this option if you want your service tag to be automatically detected. Go to step 8.
Updating Drivers And Utilities You can use the drivers and utilities provided to update a working system. The utilities provided are: • Network Utility—Use this utility to run diagnostics of a network card. • Dell Online Diagnostics—Use this utility to run operating system-based diagnostics for your Dell system. For more information, see Setting Up Dell Online Diagnostics.
Setting Up Dell Online Diagnostics CAUTION: Installing srvadmin-hapi or srvadmin-omilcore using the rpm command fails on all SC platforms. Since SC platforms (for example, SC420 or SC430) do not support Intelligent Platform Management Interface (IPMI), Memory and DRAC diagnostics are not available on these systems. For information on setting up Dell Online Diagnostics, refer to the Dell Online Diagnostics User’s Guide. To access the Dell Online Diagnostics User’s Guide, go to support.dell.
8 Perform any of the following using the Diagnostic Distribution Package. • Install to a USB flash drive. • Create a bootable diskette set. • Create a bootable image. • Create a bootable CD. • Update existing diagnostic partition. 9 Boot the system using the image you just created. 10 Follow the instructions on the screen to perform memory diagnostics for Dell 32-bit diagnostics.
Using the Dell Systems Service and Diagnostics Tools
