Dell Systems Service and Diagnostics Tools 6.
Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. ___________________ Information in this publication is subject to change without notice. © 2011 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Contents 1 Using the Dell Systems Service and Diagnostics Tools . . . . . . . . . . . . . . Prerequisites . . . . . . 5 . . . . . . . . . . . . . . . . . . . . . . . 5 Important Information . . . . . . . . . . . . . . . . Obtaining Dell Systems Service and Diagnostics Tools Software . . . . . . . . . . . . . . . . . . . . . . . 6 . . . . . . . . . . . . . . 6 . . . . . . . . . . . . . . . . . . 7 Updating Drivers And Utilities. Setting Up Diagnostics 6 Setting Up Dell Online Diagnostics .
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Using the Dell Systems Service and Diagnostics Tools The Dell Systems Service and Diagnostics Tools delivers the latest Dell-optimized drivers, utilities, and online diagnostics (operating systembased) for Dell servers running on Microsoft Windows, Red Hat Enterprise Linux, or SUSE Linux Enterprise Server operating systems. System administrators can copy drivers and utilities to either a diskette or a hard drive to use them.
Important Information • The Dell Systems Service and Diagnostics Tools is not supported on Microsoft Windows Preinstallation Environment (Windows PE). • You can run the Dell Systems Service and Diagnostics Tools only on systems running Microsoft Windows.
Updating Drivers And Utilities You can use the drivers and utilities provided to update a working system. The utilities provided are: • Network Utility—Use this utility to run diagnostics of a network card. • Dell Online Diagnostics—Use this utility to run operating system-based diagnostics for your Dell system. For more information, see "Setting Up Dell Online Diagnostics.
Setting Up Diagnostics Setting Up Dell Online Diagnostics CAUTION: Installing srvadmin-hapi or srvadmin-omilcore using the rpm command fails on all SC platforms. Since SC platforms (for example, SC420 or SC430) do not support Intelligent Platform Management Interface (IPMI), Memory and DRAC diagnostics are not available on these systems. To set up online diagnostics: 1 Insert the DVD that you created into the DVD drive on a system running Windows. The setup program should start automatically.
For Windows: a Launch the .exe package from the Dell Systems Service and Diagnostics Tools. b Select a directory where you want to install the files. c Install all the files required to run the application in the selected directory. d Launch the utility using the GUI or Command Line Interface (CLI). Running Online Diagnostics on Windows To run Online Diagnostics using the GUI for Microsoft Windows, select Start Programs Online Diagnostics x.x (where x.
Setting Up Dell 32-bit Diagnostics And MP Memory Diagnostics Utility 1 Insert the DVD that you created into the DVD drive on a system running Windows. The setup program should start automatically. If it does not, click the Start button, click Run, and then type x:\setup.exe (where x is the drive letter of your DVD drive). The Dell Systems Service and Diagnostics Tools Home page is displayed. 2 Select a server from the drop-down list.
Security Patches and Hotfixes It is recommended that you download and install the latest security patches, hotfixes, and service or support packs for your operating system immediately after installation. Downloads for your operating system are available at microsoft.com, redhat.com, or suse.com. Obtaining Technical Assistance Before contacting Dell for technical assistance, see the Dell Support website at support.dell.com.
Using the Dell Systems Service and Diagnostics Tools