Service Manual

6 Using the Dell Systems Service and Diagnostics Tools
Important Information
• The Dell Systems Service and Diagnostics Tools is not supported on Microsoft
Windows Preinstallation Environment (Windows PE)
.
• You can run the Dell Systems Service and Diagnostics Tools only on systems running
Microsoft Windows. To extract drivers or utilities for systems that are running Red Hat
Enterprise Linux or SUSE Linux Enterprise Server, you must use the Dell Systems
Service and Diagnostics Tools on a system running Windows and then copy or
share the selected files to the final destination system.
Obtaining Dell Systems Service and Diagnostics
Tools Software
To obtain Dell Systems Service and Diagnostics Tools as a bootable ISO
image from the Dell support website and burn the image on a DVD,
1
Navigate to support.dell.com .
2 Click Support for Enterprise IT: Start Here
3 Click Drivers & Downloads .
NOTE: If you have already selected the service tag or model number, go to
step 7.
4 Click Select Model or click the Choose a model icon.
5 Click Servers, Storage, Networking .
6 Click PowerEdge Servers and select your product model. Click Confirm .
7 Expand System Management by clicking the ^ symbol.
NOTE: Click Change Your Product to select another model if different from the
model chosen by the default service tag.
8 Click Download Now for DVD ISO - Systems Service and Diagnostics
Tools
and save the ISO file on a location of your choice.
9 Burn the ISO file on a DVD using any third party software.
Updating Drivers And Utilities
You can use the drivers and utilities provided to update a working system.
The utilities provided are: