Dell System E-Support Tool Version 3.6.
Release Notes Dell System E-Support Tool Dell System E-Support Tool (DSET) is a utility that collects configuration and log data from the target server for various chassis hardware, storage, and operating system components of a Dell PowerEdge server. DSET application generates a System Configuration Report, which consolidates the gathered data into a .zip file that can be automatically or manually uploaded to Dell Technical Support. Note: For the latest release notes, go to www.dell.
Supported Web Browsers DSET supports the following Web browsers: Internet Explorer 7.0 and later versions for viewing the reports in windows platform.
NOTE: 1. 2. 3. 4. To collect hardware and storage data from ESXi remotely, install supported OpenManage Server Administrator version on the target system. DSET application cannot be installed on a system with Server Administrator version lower than 5.5. DSET application (64-bit) cannot be installed on a 64-bit Linux system with Server Administrator version lower than 6.3. Only DSET application (32-bit) can be installed on ESX 4.x systems.
Known Issues Issue 1 (DSET-47): Description On T110 II systems with Windows 2008 SP2 x64 bit operating system, the slot information for external controller (PERC 6E) is displayed as Embedded under Storage->Dell PERC 6E Controller. Resolution None Versions/Systems Affected None Issue 2 (DSET-50): Description Network information under Software -> Linux OS section may be missing for PowerEdge M910 systems running RHEL 6.1.
None Versions/Systems Affected None Issue 6 (DSET-1117): Description On modular server, CD/DVD ROM connected through external USB enumerates under Storage does not show proper device information like Device Location, Parent Location etc. Resolution None Versions/Systems Affected None Issue 7 (DSET-1124): Description Few attributes missing for the Storage Array Disk in iDRAC Namespace Report.
During the silent installation mode, if a later version of DSET is present on the server, and if you try installing the earlier version of DSET on the server, the downgrade process will not get blocked, but two versions of DSET will exist on the server. Resolution None Versions/Systems Affected DSET 3.4 to DSET 3.
Resolution Provide root\dsetcim in namespace parameter explicitly from command line Versions/Systems Affected DSET 3.6, Modular Servers/SLES 11 SP3 Issue 16 (DSET-1925): Description On Windows 2012 R2, Network IRQ and Base Memory Address values missing on DSET namespace report. Resolution None Versions/Systems Affected DSET 3.
Limitations Issue 1 Description On Linux operating system (RedHat Enterprise Linux 5.x and 6.x), if SFCB package rpm is installed using "Dell Systems Management Tools and Documentation DVD", then DSET 3.5.0 installation is unsuccessful. Resolution Upgrade to the SFCB from Operating System media, using the command "rpm -Uvh sblim-sfcb-*.*" and re-install DSET 3.5.
None Versions/Systems Affected None Issue 6: Description When only DSET is installed, the report is not collected when using Start menu > Create Advanced DSET Report or Create Basic DSET Report. Resolution None Versions/Systems Affected None Issue 7: Description On ESX 4.1 Operating System, less firmware data is collected. Resolution To collect full firmware data, usbarbitrator service should be stopped.
None Issue 11: Description On 12G Platforms, CSIOR (Collect System Inventory On Restart) must be enabled to get modified attributes after last restart. Resolution None Versions/Systems Affected None Issue 12: Description For OpenManage System Administrator report collected from any system having System Administrator version 6.5 or lower, the Array Disks page is not displayed correctly under the corresponding Enclosure. However, it is displayed under the Connector to which the Enclosure is connected.
None Versions/Systems Affected None Issue 16: Description Fewer Dell logs are collected on the ESXi Operating System. Resolution None Versions/Systems Affected None Issue 17: Description Attribute collection data will vary in the report when DSET version and Remote Provider version are different. Resolution None Versions/Systems Affected None Issue 18 (DSET-959): An unexpected error message is displayed while extracting a Linux-based report.
Versions/Systems Affected None Issue 21 (DSET-696): Description On OEM Server, DSET may not support collection of Remote Access Log as part of report collection Resolution None Versions/Systems Affected Only OEM Servers. Issue 22 (DSET-1099): Description DSET report from iDRAC will have fewer data when PERC H800 card is connected on 12G systems.
None Issue 26: Description On Oracle Virtual Machine Server OS, if you collect advanced logs, Remote Access Controller logs will not be available. Resolution None Versions/Systems Affected DSET 3.6.0, Oracle Virtual Machine OS Issue 27: Description On systems running on Linux, where only OpenManage Server Administrator and DSET client are installed, DSET report collection will prompt for root password if no namespace is mentioned.
Issue 31: Description On systems having Citrix Xen Server operating system, sfcb is not present by default. If the Dell OpenManage Server Administrator is present, sfcb is installed from OpenManage Server Administrator DVD with which DSET is non-functional. While trying to upgrade existing sfcb (sblim-sfcb-1.3.7) to sfcb from Red Hat Enterprise Linux 5.x operating system media, sfcb upgrades, but causes an error while installing or collecting DSET report because of known IPV6 issue in sfcb.
To Install DSET on Microsoft Windows Server 2008 or later, Microsoft Windows Vista or newer, run the DSET installer with elevated privileges using "Run As" option. To install Remote Provider, Windows Management Instrumentation (WMI) service must be running. If WMI is stopped, DSET starts WMI automatically and continues with installation. If WMI is disabled, installation of DSET terminates with an error message. For Linux You need to be logged in as the root user.
2. If you choose to continue, DSET prompts you to enter root password and proceed. If you decide not to proceed, credential-based authentication is not performed. Collecting DSET report by providing username and/or password, DSET will not try for a certificate-based connection and prompts for a password (if not entered).
Libxml2 2.9.0 Libxslt 1.1.28 sblim-sfcb 1.3.11 python cmpi-bindings 0.4.0-7.1 sblim-indication_helper 0.4.2 sblim-cmpi-base 1.5.5 cim-schema 2.19 The modified open source libraries are available at the following location: http://opensource.dell.com/releases/dset/3.6.0/DSET350.
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