Dell System E-Support Tool Version 3.
This readme contains information about Dell System E-Support Tool. Dell System E-Support Tool (DSET) is a utility that collects configuration and log data from the target server for various chassis hardware, storage, and operating system components of a Dell PowerEdge server. DSET generates a System Configuration Report, which consolidates the gathered data into a .zip file that can be automatically or manually uploaded to Dell Technical Support.
DSET Installation and remote report collection is done from the following client operating systems: • Microsoft Windows XP • Microsoft Windows Vista • Microsoft Windows 7 • Microsoft Windows 8 Remote report collection from the following operating systems is done when DSET is installed in Windows/Linux: • VMware ESXi 4.0 • VMware ESXi 4.1 • VMware ESXi 5.0 NOTE: 1.
• To install Remote Provider, Windows Management Instrumentation (WMI) service must be running. o If WMI is stopped, DSET starts WMI automatically and continues with installation. o If WMI is disabled, installation of DSET terminates with an error message. For Linux: • • • You need to be logged in as the root user. Enable SSH services for remote report collection from Linux systems.
• • • • • • • • • • • PyWBEM 0.7 7-Zip 4.65 Plink 0.55 Pscp 0.58 Libxml2 2.6.27 Libxslt 1.1.27 sblim-sfcb 1.3.11 python cmpi-bindings 0.4.0-7.1 sblim-indication_helper 0.4.2 sblim-cmpi-base 1.5.5 cim-schema 2.19 The modified open source libraries are available at the following location: http://opensource.dell.com/releases/dset/3.4.0/DSET340.
Management Station: 1. Open TCP port 135. 2. Add the application omremote.exe (located in InsallDirectory\bin\utils) to the Firewall exception list.
3. Install libhbaapi rpm available in the operating system DVD. • Raw SEL Data column is blank on the Chassis -> Hardware Logs page of DSET report of a Linux system, if any version of supported OMSA is installed. (DSET-58) • Storage -> Enclosure -> Temperature is missing for external PowerVault enclosures in DSET report collected through OMSA namespace.
• In DSET namespace report, with OpenManage Server Administrator version 5.5, Remote Access information is incomplete. (DSET-223) • Detailed information of SATA drives may display as Not Available if the drives are connected directly to an embedded non-RAID SATA controller. (DSET-299) • On Linux operating systems, a few DRAC5 information such as network settings may be missing on the Remote Access page in DSET namespace report.
• On Linux Operating system (Red Hat Enterprise Linux 5.x-64 bit or SuSE Linux Enterprise 10.x-64 bit), if Dell Online Diagnostics (OLD) is installed before DSET application, and tog-Pegasus is also installed, then DSET application installation may fail with the following error: Either tog-Pegasus installed on this system is not functional or the 'root' password entered is incorrect.
Global Support For information on technical support, visit www.dell.com/contactus. Information in this document is subject to change without notice. © 2013 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the DELL logo, PowerEdge™, PowerVault™, and OpenManage™ are trademarks of Dell Inc.
