User's Manual

ManualsBrandsDell ManualsSoftwareDell System E-Support Tool Version 3.3

5. Select

Create Local Diagnostic Report and click Next.

The Report Settings window is displayed.

6. Enter the following:

– Report Name or Full Path to Save the Report — Enter only the filename or the complete path with the

filename to save the generated report. If you mention only the filename, the report is saved to the default

location.

NOTE

: You can only save the report to an internal network path and not a HTTP path.

NOTE

: The default location for Windows (x86) systems is C:\Program Files\Dell and for Windows

(x86_64) systems is C:\Program Files (x86)\Dell.

– Enable report Filtering. For more information, see the User's Guide — Select this option to filter the

following data from the report:

* Host Name

* IP Address

* Subnet Mask

* Default Gateway

* MAC Address

* DHCP Server

* DNS Server

* Processes

* Environment variables

* Registry

* Logs

* iSCSI Data

– Automatically Upload the Report to Dell — Select this option to upload the report to the Dell Technical

Support when requested.

7. Click

Next.

The

Report Settings to Skip Specific Information window is displayed.

8. Clear the options for which information is not required to be collected in the report. The options are:

– Hardware Information

– Storage Information

– Software Information

– Log Files

9. Select the

Gather Advanced Log Files Information option to collect all the log information in the report.

NOTE

: Selecting the Advanced option may create large size reports. When selected, the Log Files are also

included.

10. Click

Next.

The Ready to Collect Report window is displayed.

11. Click Start

The Updating System window is displayed indicating the status of report collection. If the installed Server

Administrator version is not 5.5 through 7.1, then “Dell System E-Support Tool 3.3 cannot be installed. The installed

version of OpenManage Server Administrator is incompatible. Update your system with Server Administrator

version 5.5 through 7.1 and run the setup program.” message is displayed and the installation is not completed.

Install a compatible version of the Server Administrator and run the Dell_DSET_(Version Number).exe file to start

installation.