User's Manual

Clearing Hardware Logs On Windows Operating System
DSET clears Dell hardware logs (Embedded System Manager logs) from the system without permanently installing the
application. You can clear hardware logs using the installer or from the Start menu.
Using Installer For Windows Operating System
To clear hardware logs from the system:
NOTE
: This does not install DSET permanently.
1. Run the
Dell_DSET_(Version Number).exe file.
The
Welcome to the Dell System E-Support Tool (3.3) Installation Wizard window is displayed.
2. Click
Next.
The License Agreement is displayed.
3. Select the
I accept the license agreement and click Next.
The Readme Information is displayed.
4. Click
Next.
The Installation Type window is displayed.
5. Select
Clear Hardware Log Only and click Next.
The User Information window is displayed.
6. Enter the following:
– Full Name — Enter your full name.
– Organization
— Enter your organization information.
7. Click Next.
The
Ready to Install the Application window is displayed.
8. Click
Next.
The Updating System window is displayed. If the installed OpenManage Server Administrator version is not 5.5
through 7.1, then “Dell System E-Support Tool 3.3 cannot be installed. The installed version of OpenManage Server
Administrator is incompatible. Update your system with Server Administrator version 5.5 through 7.1 and run the
setup program.” message is displayed and the hardware logs are not cleared. Install a compatible version of the
Server Administrator and run the Dell_DSET_(Version Number).exe file to clear the hardware logs. After some time
the command window is displayed with the following message:
*Going to clear the ESM Logs now
Do you want to continue? Y/N:
9. Enter
Y to clear the logs.
The following messages are displayed:
System event logs are cleared.
Press Any Key To Continue
10. Press any key.
The command window closes and the Click the Finish button to exit this installation. window is displayed.
11. Click Finish
to close DSET.
Using GUI For Windows Operating System
To clear hardware logs:
11