Owner's Manual

o
Log Files
NOTE
: The checkboxes are enabled by default unless instructed by Dell Technical Support.
7.
Select the
Gather Advanced Log Files Information
option to collect additional log information in the report.
NOTE: Selecting the Advanced option may create large size report files.
8.
Click
Next
.
The
Ready to Collect Report
window is displayed.
9.
Click
Start
.
The
Updating System
window is displayed indicating
the status of report collection. If the installed Server
Administrator version is not 5.5 through 7.1,
then "Dell System E-Support Tool 3.3 cannot be installed. The
installed version of OpenManage Server Administrator is incompatible. Update your
system with Server
Administrator version 5.5 through
7.1 and run the setup program." message is displayed
and the installation is not
completed. Install a
compatible version of the Server Administrator and
run the "Dell_DSET_(Version Number).exe"
file to start installation.
10.
Click
Finish
in
Dell System E-Support Tool (3.3) report has been successfully created
window. The report is
saved on the user‟s Desktop or at the user-specified location.
To view the report, unzip the .zip file using the password dell. For more information, see Viewing DSET Report section in
User's Guide.
Using the CLI
:
To run DSET, run the following command:
Dell_DSET_3.
3
.0.x.exe This invokes the GUI.
Dell_DSET_3.
3
.0.x.exe REPORTNAME=<NAME> COLLECT=<hw,sw,st,lg,ad> UPLOAD=auto /qn This is for silent
Zero Footprint report collection.
Where:
<NAME> is a valid Windows filepath, filename, or both filepath and filename
<hw,sw,st,lg,ad> are independent report options that can be specified together with a comma separator without any
space.
hw = All hardware information
sw = All software (and operating system) information
st = All storage information
lg = All logs from the operating system and various applications
ad = Include advanced log items
Permanently Installing DSET and Generating Report
Before installing DSET, make sure that the installation prerequisites are met.
Using GUI
:
To permanently install DSET on Windows operating system:
1.
Run the
Dell_DSET_3.
3
.0.x.exe
file.