Dell System E-Support Tool (DSET) Version 3.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2012 Dell Inc.
Contents Notes, Cautions, and Warnings...................................................................................................2 1 Introduction..................................................................................................................................5 2 System Items List........................................................................................................................7 3 Storage Items List..................................................................
1 Introduction The reportable items document includes all the data types supported by DSET and displayed in the DSET report. The following table provides the number of items collected for Windows operating systems. Table 1.
2 System Items List The system items list includes the following: • Main System Chassis • Chassis • BIOS • Batteries • Processors Information • Fans Probes Information • Firmware • Front Panel Information • System Components (FRU) Information • Intrusion Information • Memory • Network Interfaces Information • Ports Information • Power Supplies • Remote Access Information • Slots • Temperature Probes Information • Voltage Probes Information • Auto Recovery • Embedded S
Category Chassis 8 Attributes • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Server Module Express Code Server Module Location Processor Manufacturer Processor Family Processor Version Current Speed Maximum Speed External Clock Speed Voltage Total Installed Capacity Memory Available to the OS Total Maximum Capacity Memory Array Count Location Use Installed Capacity Maximum Capacity Slots Available Slots Used ECC Type Manufacturer Version Release Date Network Interface IP Address Subnet
Category BIOS Attributes • Flash Chassis Identify LED timeout value • BIOS Information • – Manufacturer – Version – Release Date BIOS Setup – General * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Attribute Num Lock Diskette NIC NIC 1 NIC 2 Dual NIC (1/2) Dual NIC (3/4) IDE User Accessible USB Ports Processor Virtualization Technology Processor Logical Processor (HyperThreading) Logical Processor Number of Cores per Processor AC Power Recovery Mode Execute Disable Embedded SATA Con
Category Attributes – * Turbo Boost * Node Interleaving * Processor Execute Disable * Processor CMP * Boot Mode * Processor C State Control * Processor C1-E * Keyboard NumLock Serial Communications * * * * * * * Batteries Attribute Serial Communications Serial Port Address Console Redirection After Boot External Serial connector Console Redirection Failsafe Baud Rate Serial Address Select Individual Battery Elements • • • Status Probe Name Reading Processors Information • • • • • • • Status Connec
Category Attributes Firmware • • • • • • • • • Front Panel Information Baseboard Management Controller version Remote Access Controller firmware version DRAC or iDRAC version Lifecycle Controller version PERC Firmware version Fiber Channel HBA Device Dell OS Drivers Pack System CPLD NIC Firmware Version LCD Line 1 System Components (FRU) Information • • • • • • • • • • • System Planar Remote Access Controller Version SAS Controller Daughter Card (Storage) Power Supply Primary Backplane (Storage) Me
Category Attributes – – – – – – – Network Interfaces Information • • • • • • Interface Name Vendor Description Connection Status Slot Physical Interface • – Description – Vendor – Slot Name – Current MAC Address – Duplex – Base I/O Address – Base Memory Address – IRQ – DMA – Link Status – Connection Status – Driver Name – Driver Version – Firmware Version Interface • – Description – Type – Operational Status – Administrative Status – Maximum Transmission Unit – Speed Not Available Physical Interface
Category Attributes • – Deferred Transmits – Collisions – Late Collisions – Excessive Collisions – Carrier Sense Errors Interface Receive Statistics • – Bytes – Total Packets – Unicast Packets – Multicast Packets – Broadcast Packets – Discarded Packets – Error Packets Interface Transmit Statistics – – – – – Bytes Total Packets Unicast Packets Discarded Packets Error Packets Ports Information • • • • • • Port Type External Name Base I/O Addr IRQ Lvl Connector Type Maximum Speed Power Supplies • •
Category Attributes • – System GUID – Number of Possible Active Sessions – Number of Current Active Sessions – Enable IPMI Over LAN – SOL Enabled – MAC Address – Enable VLAN ID – VLAN ID – Priority IPv4 Address • – IP Address Source – IP Address – IP Subnet – IP Gateway IPV6 Address • – IP Address Source – IPv6 Address 1 – Default Gateway – IPv6 Address 2 – Link Local Address – DNS Address Source – Preferred DNS Server – Alternate DNS Server NIC Configuration • – Channel Number – NIC Selection Seri
Category Attributes • – – – – – – DRAC – – – – – – Slots Temperature Probes Information • • • • • • • • Minimum privileges required Serial Over LAN Configuration Retry Count Retry Interval Character Accumulate Interval Character Send Threshold Product Description Version IP Address IP Subnet IP Gateway PCI Bus Hierarchy Slot ID (Physical Location) PCI Device Description PCI Type and Speed PCI Data BusWidth PCI Slot Length Hot Plug Capable Power Management Enabled Main System Temperatures • • • • •
Category PCI Devices Attributes • • • Date and Time Description Raw SEL data • • • Slot ID (Location) Adapter Data Bus Width • PCI Device Detail – – – – – – – – – – – – – – – – – ID Type Slot Length Speed Category Hot Plug Capable Voltage Supply Shared Slot PC Card-16 Card Bus Zoom Video Modem Ring Resume Power Management Enable (PME#) Signal Adapter Manufacturer Adapter Description Adapter Data Bus Width Adapter Speed Network • • • • • • • Total Number of Network Cards NIC Info IP Address Vendor
Category Attributes – – – State Available Size Storage Size Hardware Performance • • • Probe Name Status Cause Power Consumption Information • Power Consumption – – • Status Probe Name * System Board System Level * System Board Pwr Consumption – Reading – Warning Threshold – Failure Threshold Amperage – Location • * Current – Reading Power Headroom • – System Instantaneous Headroom – System Peak Headroom Power Tracking Statistics – Statistic * * * Energy Consumption System Peak Power Syste
Category Attributes – – – – 18 Maximum Performance Active Power Controller OS Control Custom
3 Storage Items List The storage items list includes the following: • Controllers Information • Battery • Enclosures • Array Disks • Virtual Disks • IDE Controller • Channel • Physical Disks (Non-RAID) • Enclosure Details • Tape • SATA • Fibre Channel HBA • iSCSI Table 3.
Category Attributes • • • • • • • • • • • • • • • Patrol Read Rate Patrol Read Iterations Abort Check Consistency on Error Allow Revertible Hot Spare and Replace Member Load Balance Auto Replace Member on Predictive Failure Cluster Mode Persistent Hot Spare Connector Type Termination SCSI Rate Spin Down Unconfigured Drives Spin Down Hot Spares Spin Down Configured Drives Automatic Disk Power Saving (Idle C) Battery • • • • • • • • • • Status Name State Recharge Count Max Recharge Count Predicted Capaci
Category Attributes • Enclosure Alarm Array Disks • • • • • • • • • • • • • • • • • • • • • • • • • • • Status Power Status Name State Failure Predicted Certified Encryption Capable Secured Progress Bus Protocol Media Mirror Set ID Capacity Used RAID Disk Space Available RAID Disk Space Hot Spare Vendor ID Product ID Revision Serial No.
Category Attributes • • • • • • • • • • • • • • • Status Firmware Version Device Descriptor Description Device location Parent location Manufacturer Serial No.
Category Attributes • – Speed Power Supplies: • – Name – State – Part Number Temperature: – – – – – – Tape • • • • • • • • • Status Name State Reading Minimum/Maximum Warning Threshold Minimum/Maximum Critical Threshold Name Status Firmware Device Descriptor Device Location Parent Location Manufacturer Serial Number Model Number NOTE: Other tape device specific information such as whether clean is required, power on hours etc.
Category iSCSI Attributes • • • Initiator info Targets list Session • – Session ID – Initiator Node Name – Target Node Name – Target Name – ISID – TSID – Connection Count Connections – – – – • Devices – – – – – – – – – – • Device Type Device Number Partition Number Friendly Name Device Description Reported Mappings Location Initiator Name Device Interface Name Device Instance Portals – – – 24 Connection ID Initiator Portal Target Portal CID Portal Address and Socket Symbolic Name Port Number
Software Items List 4 The software items list includes the following: • OS Summary • Internet Explorer • Uptime Logs • Resources • • • – DMA – IRQ – Memory Allocations – IO Ranges Components – Display Information – Startup List – USB – Problem Devices – Network Adapter Information – Storage Information Environment – Environment Variables – Drivers – Processes – Installed Items – Service Information – Modules – Boot/Page Info – Registry Items – Kernel Dump L
Table 4.
Category Attributes • • • • • • • • • • Anchor_Visitation_Horizon Use_Async_DNS Placeholder_Width Placeholder_Height Default_Secondary_Page_URL Start Page Company Name Custom_Key Wizard_Version FullScreen Uptime Log • • • • • • Current System Uptime Total Availablity Percentage Total Up Time Total Down Time Total Reboots Total Blue Screens Resources • DMA – – – • IRQ • – IRQ – Device Memory Allocations • – Range – Device – Status IO Ranges – – – Component Channel Device Status • Address_Ra
Category Attributes – – – – – • Startup List – – – – • Program Command User Name Location USB – – Name PnP Device ID • Problem Devices • – Device – Error Code Network Adapter Information – – – – – – – – – – – – – – – – – – – – – – – – 28 INF File Color Planes Color Table Entries Resolution Bits/Pixel Product Type Installed Last Reset Index DHCP Enabled IP Enabled PNP Device ID Service Name Adapter Type MAC Address DNS Server IP DNS Domain Driver Path DHCP Server DHCP Lease Expires DHCP Lease Ob
Category Attributes • – Maximum Message Size – Maximum Message Size – Message Oriented – Pseudo Stream Oriented – Supports Broadcasting – Supports Connect Data – Supports Disconnect Data – Supports Encryption – Supports ExpeditedData – Supports Graceful Closing – Supports Guaranteed Bandwidth – Supports Multicasting Storage Information – – – – – – – – – – – – – – – – – – – – – – – – – – – – Environment • Description Compressed File System Size Free Space Volume Name Volume Serial Number Manufacturer P
Category 30 Attributes • – Variable Value – User Name – System Variable Drivers • – Internal Name – Description – File – Version – Type – Start – Status – Name – Company Processes • – Name – ID – Mem Usage – VM Size – Paged Pool – NP Pool – Page Faults – CPU Time – Priority – Threads – Handles – Started – Path – GDI Objects – User Objects – IO Reads – IO Writes – IO Other – Read bytes – Write bytes – Other bytes Installed Items • – Name – Version – InstallLocation – InstallSource – Install date –
Category Attributes • – Display Name – Service Name – State – Start Mode – Service Type – Service Path – Error Control – Start Name Modules • – Internal Name – Version – Size – File Date Time – Manufacturer – Source Path Boot/Page Info – • Boot.ini Settings Pagefile * * * * * Registry Items – – – – – – – – – – – – – Path Initial Size Current Size Max Size Max Total Size HKLM\SOFTWARE\Dell HKLM\Software\Dell Computer Corporation HKLM\Software\American Megatrends Inc.
Category Attributes – • HKLM\SYSTEM\CurrentControlSet \Services – HKLM\SOFTWARE\Storage Consolidation Kernel Dump – – Logs • Applications Log • – Status – Type – Source – DateTime – Event ID – Message or Comment System Log • – Status – Type – Source – DateTime – Event ID – Message or Comment Dr.
5 Log Files List The log files list includes the following: • Logs Gathered by Script/Tools • OpenManage Server Administrator Configurations • RAC3/4 Logs • 23 IT Assitant 7/MSDE Configurations • EMC PowerPath • Netstat • StorageC • Windows Clustering • Windows (Only for Windows 2008) • Logs Gathered With Log.ini Table 5.
Category EMC PowerPath Netstat List • • • • • • • DCDBMNG EventFilter DCDBMNG EventFilterActionAssociation DCDBMNG EventFilterCategoryAssociation DCDBMNG EventFilterSourceAssociation DCDBMNG EventStoredAction DCDBMNG EventManager DCDBMNG GlobalConfigurationView • • • • • POWERMT version POWERMT check_registration POWERMT display POWERMT paths POWERMT options netstatinfo StorageC • • STORAGEC stat STORAGEC showdl Windows Clustering • • • • CLUSTER . res CLUSTER . res /priv CLUSTER .
Category List – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – DPSOperational DriverframeworksUserModeOperational DxgkrnlDiagnostic EFSDebug EndpointMapper EventCollectorDebug EventCollectorOperational EventLogAnalytic EventLogDebug EventLogForwardpluginDebug EventLogWMIProviderDebug FileInfoMinifilterOperational FirewallCPLDIagnostic ForwardedEvents ForwardingOperational FunctionDiscoveryHostTracing GroupPolicyOperational HardwareEvents HelpOperational HttpServiceTr
Category List – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – Logs Gathered With Log.ini • General Windows Logs • – %SYSTEMROOT%\ntbtlog.txt – %SYSTEMROOT%\setupapi.log – %SYSTEMROOT%\setuperr.log – %SYSTEMROOT%\setuplog.
Category List • – %DisneyPath%\ini\*.ini – %DisneyPath%\log\*.* – %OMAPath%\ini\*.ini – %SystemRoot%\dc*.log OpenManage 3.x Installation Logs – – – – • • %SystemDrive%\temp\ominstal.log %SystemDrive%\temp\OMPROG %SystemDrive%\temp\omstatus.log %SystemDrive%\temp \DOMSA_SETUP.LOG – %SystemDrive%\temp \DOMSA_UNINSTAL.LOG – %SystemRoot%\ominstal.db – %SystemRoot%\*.oil – %SystemDrive%\temp\denginst.log – %SystemDrive%\temp\isvcinst.log – %SystemDrive%\temp\omclean.log – %SystemDrive%\temp\rac3.
Category List • – %AMpath%\VxsvcAlert.Log Online Diagnostics Logs – • %SystemDrive%\dell\diagnostics\log \*.xml – %SystemDrive%\dell\diagnostics\log\*.log IT Assistant Configuration and Logs – – – – – – – – – – • %ITasstPath%\configuration\dconfig.ini %SystemDrive%\msde_*.log %SystemDrive%\*.dcnetmon %SystemDrive%\*.dcappserver %SystemRoot%\SQLHotFix\*.* %OMIpath%\Netfx.log %OMIpath%\jsredistMSI.log %OMIpath%\jsredistSetup.log %SystemDrive%\temp\ITALog %SystemDrive%\inetpub\mailroot\Queue \*.
Category List – • %systemdrive%\programfiles\emc\symapi \log\ EMCVDSHardwareProvider.log – %systemdrive%\programfiles\emc\symapi \log\Hwprov.log – %systemdrive%\programfiles\emc\symapi \log\symapi*.
