Owner's Manual
2.
Click
Next
to proceed through license and readme information until the
Installation Type
window appears.
3.
Select
Create Local Diagnostic Report
and click
Next
.
4.
The
Report Settings
window is displayed with the
following options:
Report Name or Full Path to Save the Report
: Enter only the filename or the complete path with the
filename to save the generated report. If you mention only the filename, the report is saved to the user’s
Desktop in Windows.
Filter out sensitive data (PII) from the report
: Select this option to filter certain sensitive data from the
report. To include any of the sensitive data in the report, specify
No
in the
C:\Program Files (x86)\Dell\AdvDiags\DSET\config\privacy_presetlist.cfg file (in 64-bit systems) or C:\Program
Files\Dell\AdvDiags\DSET\config\privacy_presetlist.cfg file (in 32-bit systems).
For the complete list of sensitive data, please refer to Personally Identifiable Information (PII) section of
Readme.
At request upload the report to Dell Technical
Support
: Select this option to upload the report to the Dell
Technical Support when requested.
5.
Click
Next
to display the
Report Settings to Skip Specific Information
window.
6.
Clear the options for which information is not required to be collected in the report. The options are:
Hardware Information
Storage Information
Software Information
Log Files
NOTE
: The checkboxes are enabled by default unless instructed by Dell Technical Support.
7.
Select the
Gather Advanced Log Files Information
option to collect additional log information in the report.
NOTE: Selecting the Advanced option may create very large size report files.
8.
Click
Next
.
The
Ready to Collect Report
window is displayed.
9.
Click
Start
.
The
Updating System
window is displayed indicating the status of report collection.
10.
Click
Finish
in Dell System E-Support Tool (3.2) report has been successfully created window. The report is saved
on the user’s Desktop or at the user-specified location.
To view the report, unzip the .zip file using the password dell. For more information, see Viewing DSET Report section in
User's Guide.
Using the CLI
:
To run DSET, run the following command:
Dell_DSET_3.2.0.x.exe REPORTNAME=<NAME> COLLECT=<hw,sw,st,lg,ad> — This invokes the GUI.
Dell_DSET_3.2.0.x.exe REPORTNAME=<NAME> COLLECT=<hw,sw,st,lg,ad> UPLOAD=auto /qn — This is for silent
Zero Footprint report collection.
Where:
<NAME> is a valid Windows filepath, filename, or both filepath and filename
<hw,sw,st,lg,ad> are independent report options that can be specified together with a comma separator without any
space.
hw = All hardware information
sw = All software (and operating system) information