Dell System E-Support Tool (DSET) Version 3.7.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Introduction........................................................................................................... 4 New in this release................................................................................................................................ 4 2 System Items List...................................................................................................5 3 Storage Items List........................................................................................
Introduction 1 The reportable items document includes all the data types supported by the DSET application and displayed in the DSET report. NOTE: • A few unique data elements are not included in the document. • The data elements listed also includes other configuration or log files that may be collected but viewed only by navigating to the .zip archived contents in the DSET report.
2 System Items List The system items list includes the following: • Main System Chassis • Error Summary Information • Chassis • Modular Enclosure • BIOS • Batteries • Processors Information • Fans Probes Information • Firmware • Front Panel Information • System Components (FRU) Information • Intrusion Information • Memory • Network Interfaces Information • Ports Information • Power Supplies • Remote Access Information • Slots • Temperature Probes Information • Voltage
Category Attributes • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Server Module Asset Tag Server Module Service Tag Server Module Express Code Server Module Location Processor Manufacturer Processor Family Processor Version Current Speed Maximum Speed External Clock Speed Voltage Total Installed Capacity Memory Available to the OS Total Maximum Capacity Memory Array Count Location Use Installed Capacity Maximum Capacity Slots Available Slots Used ECC Type Manufacturer Version Release
Category Modular Enclosure Attributes • • • • • • Chassis Model Chassis Lock Chassis Service Tag Chassis Asset Tag Flash Chassis Identify LED state Flash Chassis Identify LED timeout value • CMC Information – – – – – – BIOS Product Description Version IP Address IP Address Source IP Address Type • BIOS Information • – Manufacturer – Version – Release Date BIOS Setup – General * * * * * * * * * * * * * * * * * * * * * Attribute Num Lock Diskette NIC NIC 1 NIC 2 Dual NIC (1/2) Dual NIC (3/4) IDE U
Category Attributes * SATA Port 3 * Port A * Port B * Port C * Port D * Port E * Demand Based Power Management * TPM Security * Internal USB Port * Integrated Network Card 1 * OS Watchdog Timer * Turbo Boost * Node Interleaving * Processor Execute Disable * Processor CMP * Boot Mode * Processor C State Control * Processor C1-E * Keyboard NumLock – System Security * * * * * * * * * * * * * * * * * * * * 8 Intel(R) AES-NI System Password Setup Password Password Status SHA256 hash of the System password (Ne
Category Attributes * UEFI Variable Access (New for 13G) * Secure Boot (New for 13G) * Secure Boot Policy (New for 13G) – Serial Communications * Attribute * Serial Communications * Serial Port Address * Console Redirection After Boot * External Serial connector * Console Redirection Failsafe Baud Rate * Serial Address Select * Redirection After Boot * Failsafe Baud Rate * Remote Terminal Type – SATA Settings * * * * * * * * Embedded SATA Security Freeze Lock (New for 13G) Write Cache (New for 13G) Port <
Category Attributes * * * * * * Processor Core Speed Processor Bus Speed Brand Level Cache Number of Cores Family-Model-Stepping – Network Settings * * * * PXE Device1 (New for 13G) PXE Device2 (New for 13G) PXE Device3 (New for 13G) PXE Device4 (New for 13G) – Debug Menu (New for 13G) * * * * * * * * * * * * * * * * * Check for software bugs (New for 13G) Debug Print Level (80000042 recommended) (New for 13G) Reboot Test Mode (New for 13G) Reboot Test Point (New for 13G) Reboot Test Co
Category Attributes * Correctable Memory ECC SMI (New for 13G) – System Profile Settings * * * * * * * * * * * * * * System Profile CPU Power Management Memory Frequency Turbo Boost C1E C States Collaboration CPU Performance Control (New for 13G) Memory Patrol Scrub Memory Refresh Rate Uncore Frequency (New for 13G) Energy Efficient Policy (New for 13G) Number of Turbo Boost Enabled Cores for Processor 1 (New for 13G) Monitor/Mwait (New for 13G) Memory Operating Voltage – Miscellaneous Settings * * * *
Category Attributes * * * OS Watchdog Timer Embedded Video Controller Current State of Embedded Video Controller (New for 13G) * SR-IOV Global Enable * Memory Mapped I/O above 4GB – Slot Disablement * Slot number – PXE Device Settings (New for 13G) * * * * * Interface (New for 13G) Protocol (New for 13G) VLAN (New for 13G) VLAN ID (New for 13G) VLAN Priority (New for 13G) – Boot Settings * Boot Mode * Boot Sequence Retry * Hard-Disk Failover (New for 13G) – UEFI Boot Settings (New for 13G) * U
Category Attributes – Redundancy Status • Probe List – – – – – – – Status Probe Name Reading Minimum Warning Threshold Maximum Warning Threshold Minimum Failure Threshold Maximum Failure Threshold Firmware • • • • • • • • • • • • • Baseboard Management Controller version Remote Access Controller firmware version DRAC or iDRAC version Lifecycle Controller version PERC Firmware version Fiber Channel HBA Device Dell OS Drivers Pack System CPLD NIC Firmware Version Power Supply.Slot.
Category Attributes • • • Revision Manufacturer Manufacturer Date Intrusion Information • • • Status Probe Name State Memory • • • Fail Over State Redundancy Configuration Attributes of Memory Array(s) • – Location – Use – Installed Capacity – Maximum Capacity – Slots Available – Slots Used – ECC Type Total of Memory Array(s) • – Total Installed Capacity – Total Installed Capacity Available to the OS – Total Maximum Capacity Details of Memory Array – – – – – – – Network Interfaces Information
Category Attributes • – IRQ – DMA – Link Status – Connection Status – Driver Name – Driver Version – Firmware Version Interface • – Description – Type – Operational Status – Administrative Status – Maximum Transmission Unit – Speed Not Available Physical Interface Receive Statistics • – Alignment Errors – FCS Errors – Frames Too Long Physical Interface Transmit Statistics • – Single Collision Frames – Multiple Collision Frames – Deferred Transmits – Collisions – Late Collisions – Excessive Collisio
Category Power Supplies Attributes • • • IRQ Lvl Connector Type Maximum Speed • • • MainSystemChassis Power Supplies Power Supply Redundancy Redundancy Status – – – – – – – – Remote Access Information Status Location Type Rated Input Wattage Maximum Output Wattage Firmware Version Online Status Power Monitoring Capable • Remote Access Device • – Device Type – IPMI Version – System GUID – Number of Possible Active Sessions – Number of Current Active Sessions – Enable IPMI Over LAN – SOL Enabled –
Category Attributes • – NIC Selection Serial Port Configuration • – Channel Number – Connection Mode Setting – Baud Rate – Flow Control – Channel Privilege Level Limit – Serial Port Configuration – Line Editing – Delete Control – Echo Control – Handshaking Control – New Line Sequence – Input New Line Sequence Serial Over LAN Configuration • – Channel Number – Baud Rate – Minimum privileges required – Serial Over LAN Configuration – Retry Count – Retry Interval – Character Accumulate Interval – Charact
Category Attributes • • • • • Reading Minimum Warning Threshold Maximum Warning Threshold Minimum Failure Threshold Maximum Failure Threshold Voltage Probes Information • • • • • • • Status Probe Name Reading Minimum Warning Threshold Maximum Warning Threshold Minimum Failure Threshold Maximum Failure Threshold Auto Recovery • • Action on hung Operating System System Reset Timer Embedded System Management (ESM) Logs • • • • Severity Date and Time Description Raw SEL data PCI Devices • • • Slot
Category Removable Flash Media Information Attributes • • • • • IP Address Vendor Description Connection Status Team Interfaces • Internal SD Module Status • – Status – Connector Name – State – Storage vFlash Media Details – – – – – Connector Name Type State Available Size Storage Size Hardware Performance • • • Probe Name Status Cause Power Consumption Information • Power Consumption – Status – Probe Name • * System Board System Level * System Board Pwr Consumption – Reading – Warning Thres
Category Attributes • * Energy Consumption * System Peak Power * System Peak Amperage – Measurement Start Time – Measurement Finish Time – Reading – Peak Time – Peak Reading Power Inventory – Attribute • * System Idle Power * System Maximum Potential Power – Value Power Budget – Attribute • * Enable Power Cap * Power Cap – Values Power Profiles – – – – 20 Maximum Performance Active Power Controller OS Control Custom
3 Storage Items List The storage items list includes the following: • Controllers Information • Battery • Enclosures • Array Disks • Virtual Disks • IDE Controller • Channel • Physical Disks (Non-RAID) • Enclosure Details • Tape • SATA • Fibre Channel HBA • iSCSI • PCIe-SSD Subsystem Information (New) Table 2.
Category Attributes – – – – – – – – – – – – – – – – – – – – – – – – Cache Memory Size Patrol Read Mode Patrol Read State Patrol Read Rate Patrol Read Iterations Abort Check Consistency on Error Allow Revertible Hot Spare and Replace Member Load Balance Auto Replace Member on Predictive Failure CacheCade Capable Encryption Capable Encryption Key Present Encryption Mode Cluster Mode Persistent Hot Spare Connector Type Termination SCSI Rate SCSI Initiator ID Spin Down Unconfigured Drives Spin Down Hot Spares
Category Array Disks Attributes • • • • • • • • • Express Service Code Asset Tag Asset Name Backplane Part Number Split Bus Part Number Enclosure Part Number SAS Address SCSI Rate Enclosure Alarm • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Status Connector (New) Power Status Name State Failure Predicted Certified Encryption Capable Secured Progress Bus Protocol Media Part of Cache Pool Device Life Remaining Driver Version Model Number T10 PI Capable (New) Encrypted (New) Mirro
Category Attributes Virtual Disks • • • • • • • • • • • • • • • • Status Name State Encrypted (New) Progress Layout Size T10 Protection Information Status(New) Associated Fluid Cache State (New) Device Name Bus Protocol Media Read Policy Write Policy Stripe Element Size Disk Cache Policy IDE Controller • • • • • • • • • • • • • • • Name Status Firmware Version Device Descriptor Description Device location Parent location Manufacturer Serial No.
Category Enclosure Details Attributes • Drive Signature • Enclosure Management Modules: • – Status – Name – State – Part Number – Firmware Version – SCSI Rate Fans: • – Name – State – Part Number – Status – Speed Power Supplies: • – Name – State – Part Number Temperature: – – – – – – Tape • • • • • • • • • Status Name State Reading Minimum/Maximum Warning Threshold Minimum/Maximum Critical Threshold Name Status Firmware Device Descriptor Device Location Parent Location Manufacturer Serial Num
Category Attributes • • • • • • Manufacturer Channels SATA Disk State SATA Disk Capacity SATA Disk Vendor ID SATA Disk Product ID Fibre Channel HBA • • • • • • • HBA name HBA model Firmware Driver Type Vendor HBA port iSCSI • • • Initiator info Targets list Session • – Session ID – Initiator Node Name – Target Node Name – Target Name – ISID – TSID – Connection Count Connections – – – – • Devices – – – – – – – – – – • Connection ID Initiator Portal Target Portal CID Device Type Device Number P
Category Attributes – Symbolic Name – Port Number PCIe-SSD Subsystem Information • Properties (New) • – ID (New) – Name (New) – State (New) – Number of Extenders (New) PCIe-SSD Extenders (New) • – Status (New) – Name (New) – State (New) Enclosures (New) – – – – – – – Status (New) Name (New) State (New) PCIe-SSD Extender (New) Firmware Version (New) Asset Name (New) Enclosure Part Number (New) 27
Software Items List The software items list includes the following: • OS Summary • Internet Explorer • Uptime Logs • Resources – DMA – IRQ – Memory Allocations – IO Ranges • Components – Display Information – Startup List – USB – Problem Devices – Network Adapter Information – Storage Information • Environment – Environment Variables – Drivers – Processes – Installed Items – Service Information – Modules – Boot/Page Info – Registry Items – Kernel Dump • Logs – Application Log – System Log – Dr.
Table 3.
Category Attributes • • • • • • • • • Use_Async_DNS Placeholder_Width Placeholder_Height Default_Secondary_Page_URL Start Page Company Name Custom_Key Wizard_Version FullScreen Uptime Log • • • • • • Current System Uptime Total Availablity Percentage Total Up Time Total Down Time Total Reboots Total Blue Screens Resources • DMA • – Channel – Device – Status IRQ • – IRQ – Device Memory Allocations • – Range – Device – Status IO Ranges – Address_Range – Device – Status Component • Display Inf
Category Attributes – Color Table Entries – Resolution – Bits/Pixel • Startup List – – – – • Program Command User Name Location USB – Name – PnP Device ID • Problem Devices • – Device – Error Code Network Adapter Information – – – – – – – – – – – – – – – – – – – – – – – – – – – Product Type Installed Last Reset Index DHCP Enabled IP Enabled PNP Device ID Service Name Adapter Type MAC Address DNS Server IP DNS Domain Driver Path DHCP Server DHCP Lease Expires DHCP Lease Obtained IP Address IP Subne
Category Attributes • – Pseudo Stream Oriented – Supports Broadcasting – Supports Connect Data – Supports Disconnect Data – Supports Encryption – Supports ExpeditedData – Supports Graceful Closing – Supports Guaranteed Bandwidth – Supports Multicasting Storage Information – – – – – – – – – – – – – – – – – – – – – – – – – – – – Environment 32 Description Compressed File System Size Free Space Volume Name Volume Serial Number Manufacturer Provider Name Model Bytes Per Sector Media Loaded Media Type Part
Category Attributes • – Internal Name – Description – File – Version – Type – Start – Status – Name – Company Processes • – Name – ID – Mem Usage – VM Size – Paged Pool – NP Pool – Page Faults – CPU Time – Priority – Threads – Handles – Started – Path – GDI Objects – User Objects – IO Reads – IO Writes – IO Other – Read bytes – Write bytes – Other bytes Installed Items • – Name – Version – InstallLocation – InstallSource – Install date – Publisher – URL Info About Service Information – Display Name –
Category Attributes • – Start Mode – Service Type – Service Path – Error Control – Start Name Modules • – Internal Name – Version – Size – File Date Time – Manufacturer – Source Path Boot/Page Info – Boot.ini Settings Pagefile • * Path * Initial Size * Current Size * Max Size * Max Total Size Registry Items – – – – – – • HKLM\SOFTWARE\Dell HKLM\Software\Dell Computer Corporation HKLM\Software\American Megatrends Inc. HKLM\Software\Adaptec HKLM\Software\ComputerAssociates HKLM\SYSTEM\CurrentControlS
Category Attributes Logs • Applications Log • – Status – Type – Source – DateTime – Event ID – Message or Comment System Log • – Status – Type – Source – DateTime – Event ID – Message or Comment Dr.
5 Log Files List The log files list includes the following: • • • • • • • • • • Logs Gathered by Script/Tools OpenManage Server Administrator Configurations RAC3/4 Logs 23 IT Assitant 7/MSDE Configurations EMC PowerPath Netstat StorageC Windows Clustering Windows (Only for Windows 2008) Logs Gathered With Log.ini Table 4.
Category List • • • • • DCDBMNG EventFilterCategoryAssociation DCDBMNG EventFilterSourceAssociation DCDBMNG EventStoredAction DCDBMNG EventManager DCDBMNG GlobalConfigurationView EMC PowerPath • • • • • POWERMT version POWERMT check_registration POWERMT display POWERMT paths POWERMT options Netstat netstatinfo StorageC • • STORAGEC stat STORAGEC showdl Windows Clustering • • • • CLUSTER . res CLUSTER . res /priv CLUSTER . netint CLUSTER .
Category List – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – 38 EventCollectorDebug EventCollectorOperational EventLogAnalytic EventLogDebug EventLogForwardpluginDebug EventLogWMIProviderDebug FileInfoMinifilterOperational FirewallCPLDIagnostic ForwardedEvents ForwardingOperational FunctionDiscoveryHostTracing GroupPolicyOperational HardwareEvents HelpOperational HttpServiceTrace InternationalOperational InternetExplorer IPECSRVDIagnostic KernelAcpiDiagnostic Kern
Category List – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – Logs Gathered With Log.
Category List – – – – – • %SystemDrive%\temp\ominstal.log %SystemDrive%\temp\OMPROG %SystemDrive%\temp\omstatus.log %SystemDrive%\temp\DOMSA_SETUP.LOG %SystemDrive%\temp \DOMSA_UNINSTAL.LOG – %SystemRoot%\ominstal.db – %SystemRoot%\*.oil – %SystemDrive%\temp\denginst.log – %SystemDrive%\temp\isvcinst.log – %SystemDrive%\temp\omclean.log – %SystemDrive%\temp\rac3.log Dell Update Package Logs — %SystemDrive% \Dell\UpdatePackage\log\support\*.* OpenManage Remote Install Logs • – %SystemDrive%\dell\openman
Category List – – – – – – – – – • %SystemDrive%\msde_*.log %SystemDrive%\*.dcnetmon %SystemDrive%\*.dcappserver %SystemRoot%\SQLHotFix\*.* %OMIpath%\Netfx.log %OMIpath%\jsredistMSI.log %OMIpath%\jsredistSetup.log %SystemDrive%\temp\ITALog %SystemDrive%\inetpub\mailroot\Queue \*.* – %SystemDrive%\inetpub\mailroot\Drop\*.* – %SystemDrive%\inetpub\mailroot\Pickup \*.* – %DSETPath%\bin\ita\SQLtables\*.txt – %ITasstPath%\bin\*.exception – %SystemDrive%\temp\ITA*.* – %ITasstPath%\ITA_discovery_details.
