Specifications

Best Practices for Virtualizing and Managing Exchange 2013
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Once the virtual machine is deployed, the Exchange administrator can access it through App Controller
and perform the tasks and actions that the IT administrator has enabled (Figure 50). The Exchange
administrator also can connect to the virtual machine through remote desktop to perform Exchange-
specific actions.
Figure 50: Connecting to a virtual machine through App Controller
Service Manager and Orchestrator
To review, the subsections above have discussed:
 How IT administrators can define a private cloud within VMM, generate templates, and assign
users/groups.
 How, from that point forward, Exchange administrators can access the rich web interface of App
Controller to deploy into that cloud virtual machines that can be used to install and run Exchange
Server.
Now consider the scenario where IT administrators want to use App Controller for Exchange
administrators to access their virtual machines, but also want to enact a mechanism through which the
Exchange administrators must request new virtual machines, as needed, instead of creating them at will.
To manage this scenario, your organization needs the Service Manager and Orchestrator components of
System Center, as well as the free Cloud Services Process Pack download. Together, these elements, along
with other System Center components like VMM, deliver a self-service infrastructure-as-a-service (IaaS)
platform that is managed by IT and consumed by end users, application owners, and Exchange
administrators.
Before examining how the components work together, it is important to understand what they provide
individually. Each component is discussed below in more detail.