Users Guide
Getting help
Topics:
• Contacting Dell EMC
• Related documentation
• Documentation resources
• Downloading the drivers and firmware
• Documentation feedback
Contacting Dell EMC
Dell EMC provides several online and telephone based support and service options. If you do not have an active internet connection, you
can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog. Availability varies by country and
product, and some services may not be available in your area.
To contact Dell EMC for sales, technical assistance, or customer service issues:
1. Go to Dell.com/support.
2. Select your country from the drop-down menu on the lower right corner of the page.
3. For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
5. For contact details of Dell EMC Global Technical Support:
a. Click Global Technical Support.
b. The Contact Technical Support page is displayed with details to call, chat, or email the Dell EMC Global Technical Support team.
Related documentation
NOTE:
For all Dell EMC PowerEdge and Dell EMC Storage documentation, go to Dell.com/support/home and enter the
system Service Tag to get your system documentation.
NOTE: For all operating system documents, go to www.dell.com/operatingsystemmanuals.
• For information on deploying and administering the SUSE Linux Enterprise Server 11 operating system, read through the product
documentation available on the Dell EMC Unified Server Configurator - Lifecycle Controller Enabled or see the SUSE Linux
Enterprise Server 11 page at suse.com.
• You can download operating system updates and the latest kernel updates at suse.com/customercenter.
• You can download the latest BIOS, firmware, and operating system packages tailored for your Dell EMC hardware from Dell.com/
support.
• Dell EMC's public mailing lists promote community involvement among Dell EMC customers who use Linux. To sign up for these lists,
see lists.us.dell.com.
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