Quick Reference Guide

Cause This error occurs because the BIOS 0xE820 code does not return the first 0xe820 entry to match int 12
interface and hence does not comply with ACPI specification.
Systems With Intel Multiport i350 rNDC And PCI Add-in Adapters Report Incorrect/
Duplicate Mac Address
Description Native igb driver reports incorrect MAC ids for interfaces of multiport i350 rNDC and PCI add-in
adapters.
Workaround This issue is addressed in the latest version of Dell igb driver. Use the latest driver disk from
support.dell.com during installation to address this issue.
During Installation
During installation, load the Dell dkms drivers on to a USB drive in the form of a driver disk. The YaST
installer uses these drivers and updates the original drivers.
During Upgrade
Network configuration files are created using the original drivers during installation. Due to this, the
configuration files retain the faulty MAC address. Delete all the configuration files present in the scripts
directory /etc/sysconfig/network-scripts/ifcfg-*, and restart the server.
Alternatively, use SBUU or Lifecycle controller for installation.
Additional Scenario
When the user installs the latest driver from support.dell.com, the igb module will be placed in the /lib/modules/<kernel
version>/extra/ directory. If the user upgrades to SLES 10 SP4 errata kernel, a symbolic link will be created from the
weak-updates of the errata kernel to the extra directory of the SLES 10 SP4 kernel.
The weak-updates modules have lower preference than the built-in modules for the errata kernel as defined in the
file /etc/depmod.d/depmod.conf.dist. As a result, when the system boots into the errata kernel the built-in module will be
loaded instead of the Dell dkms module, causing the issue to re-appear, if the built-in module of the errata kernel has the
issue. This can be prevented by overriding the default module load search preference for the igb module by the
following procedure, before booting into the errata kernel.
1. Create a file igb.conf with the following content under the directory /etc/depmod.d.
override igb <errata kernel version> weak-updates.
2. Run depmod -a .
Issues Fixed In SUSE Linux Enterprise Server 10 SP 3
This section contains information about general issues, resolutions, and their workarounds when using SUSE Linux
Enterprise Server 10 SP 3 on your Dell system.
SATA DVD ROM Not Detected On Dell PowerEdge Systems
Description The onboard SATA DVD ROMs are not detected on Dell PowerEdge systems with Broadcom HT1100
chipsets.
Workaround Download the latest sata_svw dkms driver from support.dell.com.
Cause The native sata_svw driver does not support the HT1100 chipset, and hence the SATA DVD ROM's are
not recognized.
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