Quick Reference Guide

Issues And Resolutions
This section contains information about general issues, resolutions, and their workarounds applicable to all the service
pack versions of SUSE Linux Enterprise Server 10.
IPMI Commands Result In High CPU Utilization
Description On Dell PowerEdge systems managed through IPMI, IPMI commands issued to the BMC can result in
the kipmid thread consuming high CPU time.
Workaround To address this, add the driver option – kipmid_max_busy_us to the ipmi_si driver module.
Set this option by creating a file /etc/modprobe.d/ipmi.conf with the following line and reloading the
ipmi_si module:
options ipmi_si kipmid_max_busy_us=300
Ispci Reports Unknown Devices
Description When lspci is used to display information about all the PCI buses in the system and all the devices
connected to them, the output may contain a few unknown devices.
Workaround Use one of the following methods:
• Download the latest pci.ids file from pciids.sourceforge.net/pci.ids and save it at /usr/share/
pci.ids.
• Use the update-pciids utility to download the latest pci.ids file.
Cause The issue occurs when the pci.ids file does not contain the definition of the latest hardware.
X Window System Does Not Start After Adding New Hardware
Description After adding new hardware on Dell systems, that have SUSE Linux Enterprise Server 10 installed, the X
Window system may fail to start.
Workaround Run sax2 -r on a command line to reconfigure your graphics settings. Alternatively, remove the Bus ID
line from the /etc/X11/xorg.conf file.
Cause The /etc/X11/xorg.conf file has a static entry for the Bus ID of the video controller. Adding new hardware
reorders the PCI bus. This makes the Bus ID in the xorg.conf file incorrect.
Loading The mptctl Module For SAS Controllers
Description To use a Dell management software application to manage a Dell Serial Attached SCSI (SAS) 5
controller, load the mptctl module to provide a kernel interface for the software.
You can load the mptctl module by typing modprobe mptctl at the command prompt.
Workaround You can configure your system to automatically load the mptctl module on every boot by completing the
following steps:
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