Setup Guide

Additional Troubleshooting Issues 25
•SCSI disk
devices are not
displayed.
•On the
Windows
desktop, when
you right-click
My Computer ,
select
Computer
Management
,
and then click
Disk drivers ,
the SCSI disk
devices are not
displayed.
• The LUNs are not
assigned to the
cluster nodes.
• Improper cabling.
• The HBA drivers
are not installed
on the cluster
node(s).
Ensure that the storage LUNs
are assigned to both cluster
nodes.
Perform the following steps.
1 On the Windows desktop,
right-click
My Computer ,
and select
Manage .
2 In the Manage window,
expand
Device Manager .
3 In the right-window pane,
right-click the host computer
name and select
Scan for
hardware changes
.
4 Repeat step 3 until the disk
devices are displayed.
5 Restart the system,
if required.
Ensure that the fiber optic
cables connected to the cluster
nodes and storage system are
installed correctly.
For more information, see the
“Cabling Your Dell/EMC Fibre
Channel Storage” section in
the Oracle Database on
Microsoft Windows Server x64
Storage and Networking Guide.
Table 3-1. Additional Troubleshooting Issues and Resolutions (continued)
Category Problem/Symptom Cause Resolution