Setup Guide

Additional Troubleshooting Issues 17
Additional Troubleshooting Issues
Table 3-1 provides resolution for problems that you may encounter while
deploying and using your Microsoft
®
Windows Server
®
2003 or 2008
operating system and Oracle
®
database software.
Table 3-1. Additional Troubleshooting Issues and Resolutions
Category Problem/Symptom Cause Resolution
EMC
®
PowerPath
®
installation
PowerPath
installation fails.
Unknown
installation error.
Reboot the system on which
the PowerPath installation fails.
NIC
Teaming
One of the
BroadCom
®
NICs that was
used in the
NIC teaming
fails or is
disabled.
Due to the
availability of
the second NIC,
the private network
is still active on the
node through the
second NIC.
If this issue is caused by
a Spanning Tree Protocol on
your switch, perform one of
the following procedures:
• Turn off Spanning Tree on
the switch.
• Enable Port Fast Learning
(or equivalent, which may
be called something different
depending on the brand of
switch) on the ports of the
switch to which your teamed
NICs are attached.
• Use Broadcom's LiveLink
feature by right-clicking the
team, choosing
Enable
LiveLink
, and following
the instructions displayed
in the window.