Quick Start Manual

Additional Troubleshooting Issues 21

In the

Startup

drop-down

menu, select

Disabled

Repeat step 10 through

step 12 for all the remaining

Oracle services.

Verify the following:

• The storage system is

functioning properly.

• All fiber-optic cables are

connected and secure.

• The cluster node can access

the shared storage disks.

See the "Installing the

Host-Based Software

Needed for Storage" and

"Verifying Multi-Path Driver

Functionality" sections in the

Oracle Database on

Microsoft Windows Server

x64 Storage and Networking

Guide

Repeat step 1 through

step 14 and reset each

Oracle service back to

its original setting.

Table 3-1. Additional Troubleshooting Issues and Resolutions (continued)

Category Problem/Symptom Cause Resolution

ORA_10g_R2.book Page 21 Tuesday, March 23, 2010 10:50 PM