Quick Start Manual

10 Troubleshooting

VIPCA Fails

If the VIPCA fails during the installation of Oracle Clusterware, the following

error message is displayed:

Virtual Private IP Configuration Assistant failed

To work around the issue:

Click

Start

and select

Run

In the

Run

field, type the following and click

%SystemDrive%\Oracle\product\<Oracle_DB_Ver>\crs\

bin\vipca

where %SystemDrive% is your local drive and <Oracle_DB_Ver> is your

Oracle Database version that is either 10.2.0 for Oracle 10g or 11.1.0 for

Oracle 11g.

Follow the steps in VIPCA by selecting the appropriate public interface,

and specifying the correct Virtual IP (VIP) address to be used.

Click

Finish

NOTE: This generally occurs if the Public interface is configured with an IP

address in the networks 10.0.0.0/8, 172.16.0.0/16, or 192.168.1.0/24. For more

information, see the Metalink note ID 338924.1 at metalink.oracle.com.

Oracle Clusterware Installation Procedure Fails

or the Configuration Assistant Fails to Install

If the Oracle Clusterware installation procedure fails or the Configuration

Assistant fails to install, you must uninstall Oracle Clusterware.

NOTE: Copy the GUIOraObJman folder to a different location before uninstalling

Clusterware. You can use the utilities in this folder to clean the share disks later.

To uninstall Oracle Clusterware, use the following methods:

• "Running Oracle Universal Installer (OUI)" on page 11

• "Deleting Oracle Services" on page 11

• "Cleaning the Storage Devices" on page 12

ORA_10g_R2.book Page 10 Tuesday, March 23, 2010 10:50 PM