User's Manual

Column Description

Device Type Indicates the type of device as discovered by OpenManage Essentials:

• Storage — The device is a PowerVault MD Series or EqualLogic storage array,

or EqualLogic FluidFS NAS appliance.

• Server — The device is a Dell PowerEdge, PowerEdge VRTX, iDRAC7, or CMC

device.

• Switch — The device is a Force10 or PowerConnect Ethernet switch.

Service Tag A unique, alphanumeric identifier that enables Dell to individually recognize each

Dell device.

Device Name Indicates the NetBIOS name of the device as discovered by OpenManage

Essentials.

Collection Status Indicates the status of the system log collection. The collection status may be:

• Installing Collection Tool — Installation or update of the collection tool is in

progress.

• Collection Tool Installation Is Unsuccessful — Installation of the collection

tool is unsuccessful.

• Collection Tool Is Not Available — The collection tool is either not installed or

manually uninstalled.

• Case Access Error — SupportAssist cannot currently access the case

information.

• Case Service Unavailable – Dell’s support case service is currently unavailable.

• Collection Tools Not Supported — This device does not support

SupportAssist’s collection tools.

• Troubleshooting Opted Out — Customer has opted out of SupportAssist’s

troubleshooting capabilities.

• Collection Scheduled — Collection tool is scheduled to be run on this device.

• In Progress — Collection tool has been invoked on this device.

• Failed to Run — Collection tool started, but failed to run on this device.

• Collection Uploaded — Collection information has been uploaded to Dell.

• Collection Failed to Upload — Collection information was not successfully

uploaded to Dell.

You can set the number of devices displayed per page by using the Display Devices drop-down box. The

navigation icons enable you to navigate the pages of the Device Inventory.