User's Manual

• 10 per page
• 20 per page
• 30 per page
• 50 per page
• 100 per page
By default, the dashboard is set to display 50 cases per page.
Related Links
Case List
Viewing The Case List
Viewing The Device Inventory
To view the Device Inventory, click the Devices tab on the SupportAssist dashboard.
NOTE: By default, the Device Inventory is sorted by Device Name, in ascending order. See the
following sections for more sorting options.
Related Links
Device Inventory
Editing Device Credentials
Sending The System Logs Manually
Resetting The Device-Specific Credentials To The Default Device Type Credentials
Sorting The Device Inventory Data By Column Name
Filtering The Device Inventory Data By Column Name And Keyword
Returning The Device Inventory Data To The Default Sorting
Setting The Number Of Devices Displayed Per Page
Refreshing The Case List Or Device Inventory Display Data
Sorting The Device Inventory Data By Column Name
To sort the device inventory display data by column name, click any column header. The report refreshes
to display the data in an ascending or descending order of the column header you clicked.
Related Links
Device Inventory
Viewing The Device Inventory
Filtering The Device Inventory Data By Column Name And
Keyword
To filter the device inventory display data by column name and keyword:
1. Select the column name from the Filter By: list.
2. If you are searching for Device Type, select the search criteria from the search list.
3. If you are searching for Device Name, Service Tag, or Collection Status, type the search keyword in
the search text field.
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