User's Manual

Scheduling The Periodic Collection Of System Logs

Before you begin, ensure that the Enable system log collection scheduling option is enabled in the

Preferences page.

NOTE: To receive the full benefits of the support, reporting, and maintenance offering of your

ProSupport Plus service contract, you must configure SupportAssist to collect the system logs at

periodic intervals for each supported device type.

To schedule the periodic collection of system logs:

NOTE: The Settings tab is accessible only if you are logged on as a member of the OpenManage

Essentials Administrators or Power Users group.

1. Click the Settings tab.

The System Logs page is displayed.

2. Under Edit Device Type Credentials, select the Device Type from the list. You can select from:

– Server

– Storage

– Switch

3. Select the Credential Type from the list. The options listed vary based on the Device Type you

selected.

The options for Server are:

– Windows

– Linux

– ESX/ESXi

– iDRAC7

– CMC

The options for Storage are:

– EqualLogic

– MD Series

– NAS Appliance

The options for Switch are:

– PowerConnect

– Force10

4. Verify or provide the credentials (Username, Password, Confirm Password, Community String) for

the selected credential type. For more information, see

Configuring The Default Device Type

Credentials.

5. Under System Log Collection Schedule, set the Frequency to Weekly or Monthly.

NOTE: If you want to disable the scheduling of system logs for a specific Device Type and

Credential Type, set the Frequency to None.

6. In the Specify date and time fields, select an appropriate schedule. The options available vary based

on the selected Frequency.

7. Repeat step 2 to step 5 until you have scheduled the periodic collection of system logs for all device

types in your environment.