User's Manual

NOTE: To reset the device-specific credentials to the Default Device Type Credentials, you must be

logged on as a member of the OpenManage Essentials Administrators or Power Users group.

1. Click the Devices tab.

The Device Inventory is displayed.

2. Select a device in the Device Inventory table.

The Edit Device Credentials link is enabled.

3. Click Edit Device Credentials.

The Edit Device Credentials dialog box is displayed.

4. Click Reset to Default Device Type Credentials.

NOTE: The Reset to Default Device Type Credentials link is displayed only if you had previously

configured the selected device with specific credentials.

The Confirmation dialog box is displayed.

CAUTION: If you select the Do not show this reminder again option, SupportAssist does not

prompt for your confirmation when you attempt to reset the device-specific credentials the

next time.

5. Click Yes.

Related Links

Device Inventory

Viewing The Device Inventory

Editing Device Credentials

Overwriting The Device-Specific Credentials With The

Default Device Type Credentials

If you had edited the credentials for several devices, and later want to overwrite the credentials for all

those devices to the Default Device Type Credentials, you can do so using the System Logs page.

CAUTION: Once you overwrite the device-specific credentials, the Default Device Type

Credentials overwrites the credentials of devices that you had previously edited through the Edit

Device Credentials link.

NOTE: You can overwrite the device-specific credentials to the Default Device Type Credentials for

all devices belonging to a particular Device Type and Credential Type at a time through the System

Logs page. To reset the device-specific credentials for only a particular device, see Resetting The

Device-Specific Credentials To The Default Device Type Credentials.

To reset the device-specific credentials to the default device type credentials:

NOTE: The Settings tab is accessible only if you are logged on as a member of the OpenManage

Essentials Administrators or Power Users group.

1. Click the Settings tab.

The System Logs page is displayed.

2. Select the device category from the Device Type list.

3. Select the credential category from the Credential Type list.