Technical White Paper

6 Dell SupportAssist – Proactive Support For EqualLogic Storage Hosting a Fluid File System | Version 1.0 | February 2014
2 Supported features for EqualLogic storage hosting a Fluid
File System
The following table provides a summary of the software version and features supported for EqualLogic
storage hosting a FluidFS in SupportAssist version 1.3.
2.1 Discovery of EqualLogic storage hosting a FluidFS
EqualLogic storage hosting a Fluid File System is discovered through OpenManage Essentials. The
following are the steps to enable SupportAssist to monitor the device.
1. Identify the Group IP address or Management IP address of EqualLogic hosting a FluidFS and login
to the EqualLogic console and configure the SNMP community string and SNMP trap destination
to the management station where OpenManage Essentials is installed. The optional Management
IP address is not shown in this example but it can be found under the ‘Advanced’ tab. If the
Management IP address is configured, SupportAssist uses this IP address for ‘log collection’
Device
Software
version
SupportAssist
Auto Case
Creation
Periodic
System Log
Collection
On Demand
System Logs
FS7500 / FS7600 /
FS7610
1.0/2.0/3.0 Not identified Not
Supported
Not
Supported
Not
Supported
EqualLogic PS arrays
with attached FluidFS
system
6.0/7.0 Discovered as
EqualLogic FluidFS
NAS Appliance
Yes Yes Yes
EqualLogic PS arrays
without attached
FluidFS system
5.0/6.0/7.0 Discovered as
EqualLogic Storage
Yes Yes Yes