Technical White Paper

11 Dell SupportAssist – Proactive Support For EqualLogic Storage Hosting a Fluid File System | Version 1.0 | February 2014
Figure 6 Collection status for EqualLogic storage hosting a Fluid File System
2.3 Periodic system log collection for EqualLogic storage hosting a
Fluid File System
By default, SupportAssist invokes the collection tool on EqualLogic storage hosting a FluidFS every week to
generate the system log collection and uploads it to Dell. However, you can change the frequency at
which the system log collection is generated and uploaded to Dell.
To schedule the periodic collection:
1. Click the Settings tab in SupportAssist.
2. In Edit Device Type Credentials, select the device type as Storage and credential type as NAS
Appliance
3. Enter the credentials of the EqualLogic storage hosting a FluidFS device.
4. In System Log Collection Schedule, change the frequency, date, and time as required.
5. Click Save Changes.