Owner's Manual

• Click the Refresh button on the web browser to regenerate the last sort operation. The web browser may display

a dialog box with the following message:

To display the webpage again, the web browser needs to resend the

information you’ve previously submitted.

If you were making a purchase, you should click Cancel to avoid a

duplicate translation. Otherwise, click Retry to display the webpage

again.

In the dialog box that is displayed, click the Retry button to continue.

Configuring E-Mail Notification Preferences

E-mail notification preferences may need to be configured based on your:

• Geographic location

• Preference to receive e-mail notifications from Dell SupportAssist.

To view and/or update e-mail notification preferences:

NOTE: Ensure that you are logged on as a member of the OpenManage Essentials Administrators

(OmeAdministrators) or Power Users (OmePowerUsers) group. If you are not logged on as a member of the

OpenManage Essentials Administrators or Power Users group, the Profile and Connectivity Test links are disabled.

1. Click the Profile link at the top-right corner of the SupportAssist dashboard.

The Contact Information page is displayed.

2. Click the Preferences tab.

The Preferences and Email Notification page is displayed.

3. Under Preferences, from the Preferred Email Language list, select a language.

4. Under Email Notification, select your desired e-mail notification option. You can select from:

– Enable — Receive notifications

– Disable — Do not receive notifications

NOTE: Disabling support case e-mail notifications also disables e-mail connectivity test e-mails.

5. Click Save.

Configuring Proxy Server Settings

If your system connects to the Internet through a firewall or proxy server, the proxy settings can be configured in Dell

SupportAssist.

To configure the proxy server settings:

NOTE: Ensure that you are logged on as a member of the OpenManage Essentials Administrators

(OmeAdministrators) or Power Users (OmePowerUsers) group. If you are not logged on as a member of the

OpenManage Essentials Administrators or Power Users group, the Profile and Connectivity Test links are disabled.

1. Click the Profile link at the top-right corner of the SupportAssist dashboard.

The Contact Information page is displayed.

2. Click the Proxy Settings tab.

The Proxy Settings page is displayed.

3. Select Use Proxy Settings.