Owner's Manual

Configuring Proxy Server Settings (Dell SupportAssist Version 1.1 And Above)
To configure your proxy server settings:
NOTE: Ensure that you are logged in as a member of the OpenManage Essentials
admnistrators (OmeAdministrators) or Power Users (OmePowerUsers) group. The
Profile link is disabled if you are not logged in as a member of the OpenManage
Essentials Administrators or Power Users group.
1 Click the Profile link that is displayed at the top-right corner of the
SupportAssist dashboard.
The
Contact Information page is displayed
2 Click the Proxy Settings tab.
The
Proxy Settings page is displayed.
3 Select Use Proxy Settings .
NOTE: SupportAssist provides support for Windows NT LAN Manager (NTLM)
authentication protocol only.
4 Ty p e t h e Proxy Server Address or Name and Proxy Port Number in the
appropriate fields.
NOTE: If the proxy credentials are not provided, SupportAssist connects to the
proxy server as an anonymous user.
5 If the proxy server requires authentication, select Proxy requires
authentication
, and then provide the following information in the
corresponding fields:
•
Username — The user name must contain one or more printable
characters, and no more than 104 characters.
•
Password — The user password must contain one or more printable
characters, and no more than 127 characters.
•
Confirm Password — Repeat the user password. The password should
match with the one provided in the Password field.
6 Click Apply .
SupportAssist tests the proxy server settings, and the result of the test is
displayed in a dialog box.
SupportAssist_VerifyInstall.fm Page 14 Monday, October 29, 2012 2:23 PM