Owner's Manual

If OMSA is not already installed on the managed nodes, install OMSA from:
• The OpenManage media that was provided with your Dell server.
•
support.dell.com .
Enabling Network Discovery (Windows Server 2008 Only)
If OpenManage Essentials is installed on a system running Microsoft Windows
Server 2008, enable the network discovery option:
1
Click Start → Control Panel → Network and Internet → Network and Sharing
Center
→ Change advanced sharing settings .
2 Choose the drop-down arrow for the applicable network profile ( Home or
Work
, or Public )
3 Under Network discovery , select Turn on network discovery .
4 Click Save changes .
Configuring The Firewall
If a firewall is enabled on the OpenManage Essentials server or on the managed
node, ensure that the following ports are configured as follows:
• On the OpenMange Essentials server, open port 162 for SNMP.
• On the managed nodes, open port
161 for SNMP and port 1311 for OMSA.
Once OpenManage Essentials is configured correctly, it must be able to discover
and receive SNMP traps from the supported devices.
Verifying The Dell SupportAssist Configuration
The SupportAssist client interacts with the OpenManage Essentials servers in
your environment and communicates with the SupportAssist server hosted by
Dell.
You can verify the communication between the SupportAssist client and the
SupportAssist server by performing the e-mail connectivity test.
SupportAssist_VerifyInstall.fm Page 12 Monday, October 29, 2012 2:23 PM