Owner's Manual

Support Matrix 5
Minimum Requirements For Dell SupportAssist
Software
• Dell OpenManage Essentials 1.0.1 or later.
• Optional: Dell OpenManage Server Administrator (OMSA) installed and
operational on all managed PowerEdge devices.
• SNMP agent enabled on all managed PowerEdge, PowerVault, iDRAC7,
and PowerConnect devices for OpenManage Essentials discovery.
• All managed PowerEdge, PowerVault, iDRAC7, and PowerConnect devices
configured to send SNMP traps to the OpenManage Essentials server.
• All managed PowerEdge, PowerVault, iDRAC7, and PowerConnect devices
discovered, categorized, and inventoried by the OpenManage Essentials
server.
• PowerVault Modular Disk Storage Manager (MDSM) installed on the
OpenManage Essentials server, in order to support PowerVault MD Series
arrays.
• A trust relationship must exist between the domains of the management
station and the managed nodes.
•Microsoft .Net Framework 4.0
• Microsoft ASP.Net
•IIS 7.x
8024 Yes Yes
8024F Yes Yes
Dell 8/4 Gps FC SAN module for
M100e
Yes Yes
Brocade M5424 FC Blade Switch Yes Yes
Table 1. Devices Supported By SupportAssist
Device Remote Monitoring
And Case Creation
Automatic Data
Collection
book.book Page 5 Monday, December 10, 2012 9:11 PM