book.book Page 1 Monday, December 10, 2012 9:11 PM Dell SupportAssist Version 1.
book.book Page 2 Monday, December 10, 2012 9:11 PM Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. ____________________ Information in this publication is subject to change without notice. © 2012 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
book.book Page 1 Monday, December 10, 2012 9:11 PM This document lists the devices supported by Dell SupportAssist. NOTE: For more information on the devices listed in this document, see the documentation for that device. Supported Devices Table 1.
book.book Page 2 Monday, December 10, 2012 9:11 PM Table 1.
book.book Page 3 Monday, December 10, 2012 9:11 PM Table 1.
book.book Page 4 Monday, December 10, 2012 9:11 PM Table 1.
book.book Page 5 Monday, December 10, 2012 9:11 PM Table 1. Devices Supported By SupportAssist Device Remote Monitoring And Case Creation Automatic Data Collection 8024 Yes Yes 8024F Yes Yes Dell 8/4 Gps FC SAN module for M100e Yes Yes Brocade M5424 FC Blade Switch Yes Yes Minimum Requirements For Dell SupportAssist Software • Dell OpenManage Essentials 1.0.1 or later. • Optional: Dell OpenManage Server Administrator (OMSA) installed and operational on all managed PowerEdge devices.
book.book Page 6 Monday, December 10, 2012 9:11 PM Hardware Table 2. Minimum Hardware Requirements Hardware Medium Deployments Large Deployments Number of managed systems Up to 500 500 to 2000 Processor 6 cores (1.8 GHz minimum) 10 cores (1.8 GHz minimum) Memory 6 GB 10 GB Hard drive 8 GB 10 GB Network • Internet connection – standard Gbe network. • Port 443 must be open on the OpenManage Essentials management server.
