Owner's Manual

Device Type Operating System Schedule

Server Windows Monthly; Monday of the first

week at 12:00 AM

iDRAC7 Monthly; Monday of the first

week at 12:00 AM

Related Links

Scheduling The System Log Collection

Disabling The Scheduling Of System Log Collection For A Specific Device Type

Enabling Or Disabling The Scheduling Of System Log

Collection

SupportAssist can be configured to collect the system logs from supported devices at periodic intervals.

For information about the default frequency of the collection of system logs, see Default System Log

Collection Schedule. You can also customize the frequency of the collection of system logs for each

device type. For more information, see Scheduling The System Log Collection.

To enable or disable the scheduling of system log collection:

NOTE: Selecting the Enable system log collection scheduling option enables the collection of

system logs at periodic intervals from all supported device types. If you do not want SupportAssist to

collect the system logs for a specific device type, you can disable scheduling for that specific device

through the System Logs tab. For more information, see Disabling Scheduling Of System Log

Collection For A Specific Device Type.

To enable scheduling of system log collection:

NOTE: The Settings tab is accessible only if you are logged on as a member of either the

Administrators or Domain Admins group.

1. Click the Settings tab.

The System Logs page is displayed.

2. Click Preferences.

The Email Settings, Support Collection, and Maintenance Mode page is displayed.

3. Under Support Collection, select or clear Enable system log collection scheduling, to enable or

disable scheduling of the collection of system logs.

NOTE: By default, the Enable system log collection scheduling option is disabled.

4. Click Save Changes.