Owner's Manual

Overwriting The Device-Specific Credentials With The

Default Device Type Credentials

If you had edited the credentials for several devices, and later want to overwrite the credentials for all

those devices to the Default Device Type Credentials, you can do so using the System Logs page.

CAUTION: Once you overwrite the device-specific credentials, the Default Device Type

Credentials overwrites the credentials of devices that you had previously edited through the Edit

Device Credentials link.

NOTE: You can overwrite the device-specific credentials to the Default Device Type Credentials for

all devices belonging to a particular Device Type and Credential Type at a time through the System

Logs page. To reset the device-specific credentials for only a particular device, see Resetting The

Device-Specific Credentials To The Default Device Type Credentials.

To reset the device-specific credentials to the default device type credentials:

NOTE: The Settings tab is accessible only if you are logged on as a member of either the

Administrators or Domain Admins group.

1. Click the Settings tab.

The System Logs page is displayed.

2. Select the device category from the Device Type list.

3. Select the credential category from the Credential Type list.

4. Select Overwrite the device-specific credentials with the Default Device Type Credentials for all

devices belonging to the current Device Type and Credential Type.

The Confirmation dialog box is displayed.

CAUTION: If you select the Do not show this reminder again option, SupportAssist does not

prompt for your confirmation when you attempt to overwrite the device-specific credentials

the next time.

5. Click Yes.

6. Click Save Changes.