Owner's Manual

In most cases, part or all of this data is required to properly diagnose issues. The security policy of your

company may restrict sending this data outside of your network. You can prevent sending this data to

Dell by configuring SupportAssist to filter the system log collection.

NOTE: When the Send network identification information to Dell option is disabled, some of the

data about your network is not transmitted to Dell. This may impede Dell technical support from

resolving your issue.

NOTE: If your devices are covered under the Dell ProSupport Plus service contract, when the Send

network identification information to Dell option is disabled, you will not receive some reporting

information about your devices.

To filter the system log collection:

NOTE: The Settings tab is accessible only if you are logged on as a member of either the

Administrators or Domain Admins group.

1. Click the Settings tab.

The System Logs page is displayed.

2. Click Preferences.

The Preferences page is displayed.

3. Under System Log Collection Details, clear the Send network identification information to Dell

option.

NOTE: By default, the Send network identification information to Dell option is selected.

4. Click Save Changes.