Owner's Manual

Dell SupportAssist Interface

The top-right corner of the SupportAssist dashboard displays links that you can use to navigate the

interface. The following table describes the links that are displayed.

Link Description

SupportAssist

Community

Opens the SupportAssist User Group website in a new browser window.

Help Move the mouse pointer over the link to display a drop-down that provides the

following options:

• Help — Opens the Help window that provides links to Dell technical support

and product manuals.

• About — Opens the About window that provides information about the

SupportAssist version, copyright information, and also notifies if a newer

version of SupportAssist is avaialable.

User name Displays the user name of the currently logged in user. Move the mouse pointer

over the user name link to display a drop-down that contains a link to the

Connectivity Test page.

NOTE: The Connectivity Test link is enabled only if you are logged on as a

member of either the Administrators or Domain Admins group.

By default, the Cases tab is displayed when SupportAssist is launched. The Devices tab displays the

supported Operations Manager discovered Dell devices. The Settings tab enables you to configure

SupportAssist.

NOTE: The Settings tab is accessible only if you are logged on as a member of either the

Administrators or Domain Admins group.