Owner's Manual

Installing Dell SupportAssist

By installing Dell SupportAssist, you agree to the Dell End User License Agreement — Type A, available

for review at dell.com/licenseagreements; and the Dell Privacy Policy available for review at dell.com/

privacy. Your use of SupportAssist is also subject to the terms of your Service Agreement and Terms and

Conditions of Sale.

To install:

1. On the management server running Operations Manager, right-click the SupportAssist installer

package, then select Run as administrator.

NOTE: Microsoft User Access Control (UAC) requires that the installation is performed with

elevated privileges that are obtained only through the Run as administrator option. If you are

logged on to the server running Operations Manager as an administrator-level user, double-

click the installer package to install SupportAssist. However, when the Open File - Security

Warning dialog box is displayed, click Run to proceed.

The Dell SupportAssist - InstallShield Wizard (installation language selection) dialog box is displayed.

2. From the Select the language for the installation from the choices below list, select a language and

click OK.

NOTE: If you want to change the language after installing SupportAssist, you must uninstall and

then reinstall SupportAssist. Changing the default language of the web browser has no effect

on the SupportAssist dashboard display.

The Preparing to Install dialog box is briefly displayed and then the Welcome to Dell SupportAssist

dialog box is displayed.

NOTE: SupportAssist installation requires that you allow Dell to save certain Personally

Identifiable Information (PII) such as your contact information, local administrator credentials,

and so on. SupportAssist installation cannot proceed unless you allow Dell to save your PII.

3. Read the terms, and click I Agree.

The License Agreement dialog box is displayed.

4. Read the software license agreement, select I accept the terms in the license agreement, and then

click Next.

The Registration Information dialog box is displayed.