Owner's Manual
Devices to be monitored Required Management Packs
• Dell Windows Server (Scalable Edition)
• Dell Windows Server (Detailed Edition)
• Dell Windows Server Overrides (Informational Alerts On)
• Dell Common Operations Library
iDRAC7
• Dell Feature Monitoring (optional)
• Dell Base Hardware Library
• Dell Common Operations Library
• Dell DRAC Model
• Dell DRAC View
• Dell DRAC Operations Library
• Dell DRAC (SCOM 2007/SCE 2010)
• Dell DRAC (SC2012 OM)
NOTE: For information about importing the required management packs, see the Dell Server
Management Pack Suite For Microsoft System Center Operations Manager And System Center
Essentials Installation Guide at dell.com/OpenManageManuals, under Server Management Pack
Versions for Microsoft System Center Operations Manager.
Minimum Requirements For Installing SupportAssist
This section provides the minimum requirements for Dell SupportAssist to provide proactive support for
Dell PowerEdge servers (9G to 12G).
NOTE: For information about SNMP configuration, firewall settings, web services, supported ports
and protocols specific to your environment, see the Dell SupportAssist Version 1.0 For Microsoft
System Center Operations Manager Quick Start Guide at dell.com/ServiceabilityTools.
Related Links
Installing Dell SupportAssist
Setting Up SupportAssist
Software Requirements
Hardware Requirements
Network Requirements
Software Requirements
The following are the minimum required software configurations:
• Microsoft System Center Operations Manager 2012 SP1
• Microsoft System Center Operations Manager 2007 R2 root management server (RMS), management
server, or operations console
• For SupportAssist on Operations Manager 2007 R2:
– Microsoft Windows Server 2008 Standard, Enterprise, or Datacenter (32-bit or 64-bit) with SP1 or
SP2
– Windows Server 2008 R2
– Windows Server 2008 R2 with SP1
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