Owner's Manual

2
Installing And Setting Up Dell
SupportAssist
The following sections provide information about installing and setting up Dell SupportAssist.
Prerequisites
The following are the prerequisites for installing and using SupportAssist:
• Dell PowerEdge servers running:
– Microsoft System Center Operations Manager 2012 SP1.
– Microsoft System Center Operations Manager 2007 R2 root management server (RMS),
management server, or operations console.
• Dell Server Management Pack Suite Version 5.0.1 or 5.1 For Microsoft System Center Operations
Manager And System Center Essentials.
• Familiarity with Operations Manager 2012 SP1 or 2007 R2 installation, configuration, and operation.
For more information about installing, configuring, and using Dell Server Management Pack Suite For
Microsoft System Center Operations Manager And System Center Essentials, see the following
documents:
• Dell Server Management Pack Suite For Microsoft System Center Operations Manager And System
Center Essentials Installation Guide
• Dell Server Management Pack Suite For Microsoft System Center Operations Manager And System
Center Essentials User's Guide
To access the documents, go to dell.com/OpenManageManuals and click Server Management Pack
Versions for Microsoft System Center Operations Manager.
Related Links
Installing Dell SupportAssist
Setting Up SupportAssist
Management Packs Required For SupportAssist
The following table lists the Dell Server Management Pack Suite Version 5.0.1 or 5.1 management packs
required for SupportAssist to monitor Dell PowerEdge servers (9th to 12th generation) and Integrated Dell
Remote Access Controller 7 (iDRAC7).
Devices to be monitored Required Management Packs
Dell PowerEdge servers (9G to
12G)
• Dell Base Hardware Library
• Dell Server Model
• Dell Server Operations Library
• Dell Server View
11