Owner's Manual

– Last Name — The last name can contain letters, quotation marks [ ’ ], periods [ . ], spaces, and not exceed

50 characters.

– Phone Number — In 123-456-7890 format, or in 123-456-7890 x 123 format (to include an extension). It must

contain a minimum of 10 characters, and not exceed 50 characters.

– Alternate Phone Number — Optional, with the same format and character requirements as the Phone

Number.

– Email Address — Provide the e-mail address in the name@company.com format. It must contain a

minimum of five characters, and not exceed 50 characters.

5. Click Save Changes.

Related Links

Contact Information

Configuring E-Mail Notification Settings

You can configure the e-mail notification settings based on your:

• Preference to receive e-mail notifications from Dell SupportAssist

• Preferred language

To configure the e-mail notification settings:

NOTE: The Settings tab is accessible only if you are logged on as a member of the OpenManage Essentials

Administrators or Power Users group.

1. Click the Settings tab.

The System Logs page is displayed.

2. Click Preferences.

The Email Settings, Support Collection, and Maintenance Mode page is displayed.

3. To receive e-mail notifications when a new support case is opened, under Email Settings, select Receive email

notification when a new support case is opened.

NOTE: Disabling support case e-mail notifications also disables e-mail connectivity test e-mails.

4. To set the language in which you want to receive e-mail notifications, from the Preferred Email Language list,

select a language.

NOTE: The Preferred Email Language is enabled only when the Receive email notification when a new support

case is opened option is selected.

5. Click Save Changes.