Owner's Manual

Column Description
• Collection Failed to Upload — Collection information was not successfully uploaded
to Dell.
You can set the number of devices displayed per page by using the Display Devices drop-down box. The navigation
icons enable you to navigate the pages of the Device Inventory.
Related Links
Dell SupportAssist Interface
Viewing The Device Inventory
Editing Device Credentials
Sending The System Logs Manually
Resetting The Device-Specific Credentials To The Default Device Type Credentials
Sorting The Device Inventory Data By Column Name
Filtering The Device Inventory Data By Column Name And Keyword
Returning The Device Inventory Data To The Default Sorting
Setting The Number Of Devices Displayed Per Page
Refreshing The Case List Or Device Inventory Display Data
Settings
The Settings tab enables you to configure SupportAssist. By default, the System Logs page is displayed when the
Settings tab is opened. The Settings tab includes the following pages:
• System Logs
• Proxy Settings
• Preferences
• Contact Information
Related Links
System Logs
Proxy Settings
Preferences
Contact Information
System Logs
The System Logs page enables:
• Editing the credentials required to collect the system logs from supported devices
• Scheduling system log collections
The following table provides information about the fields displayed under Edit Device Credentials.
Field
Description
Device Type
Select the device type. The available options are:
• Server
• Storage
20