Owner's Manual

Support Matrix 7
Minimum Requirements For Dell SupportAssist
Software
• Dell OpenManage Essentials 1.1 or 1.2.
• Optional: Dell OpenManage Server Administrator (OMSA) installed and
operational on all managed PowerEdge devices.
• SNMP agent enabled on all managed PowerEdge, PowerEdge VRTX,
EqualLogic, PowerVault, iDRAC7, CMC, Force10, and PowerConnect
devices for OpenManage Essentials discovery.
• All managed PowerEdge, PowerEdge VRTX, EqualLogic, PowerVault,
iDRAC7, CMC, Force10, and PowerConnect devices configured to send
SNMP traps to the OpenManage Essentials server.
• All managed PowerEdge, PowerEdge VRTX, EqualLogic, PowerVault,
iDRAC7, CMC, Force10, and PowerConnect devices discovered,
categorized, and inventoried by the OpenManage Essentials server.
• PowerVault Modular Disk Storage Manager (MDSM) installed on the
OpenManage Essentials server, in order to support PowerVault MD Series
arrays.
• A trust relationship must exist between the domains of the management
server and the managed nodes.
•Microsoft .Net Framework 4.0
• Microsoft ASP.Net
•IIS 7.x
8024F Yes Yes
Dell Force 10
S4810 Yes Yes
Table 1. Devices Supported By SupportAssist
Device Remote Monitoring
And Case Creation
Automatic Data
Collection
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