Owner's Manual

To reset the device-specific credentials to the default device type credentials:
NOTE: To reset the device-specific credentials to the Default Device Type Credentials, you must be logged on as a
member of the OpenManage Essentials Administrators or Power Users group.
1. Click the Devices tab.
The Device Inventory is displayed.
2. Select a device in the Device Inventory table.
NOTE: You must select only one device before you click Edit Device Credentials. If you select multiple devices,
the Edit Device Credentials link is disabled.
NOTE: You can only select a device that has a valid Service Tag. If a device does not have a valid service tag,
the check box for that device is disabled.
The Edit Device Credentials link is unmasked.
3. Click Edit Device Credentials.
The Edit Device Credentials dialog box is displayed.
4. Click Reset to Default Device Type Credentials.
NOTE: The Reset to Default Device Type Credentials link is displayed only if you had previously configured the
selected device with specific credentials.
The Confirmation dialog box is displayed.
CAUTION: If you select the Do not show this reminder again option, SupportAssist does not prompt for your
confirmation when you attempt to reset the device-specific credentials the next time.
5. Click Yes.
Related Links
Device Inventory
Viewing The Device Inventory
Editing Device Credentials
Overwriting The Device-Specific Credentials With The Default
Device Type Credentials
If you had edited the credentials for several devices, and later want to overwrite the credentials for all those devices to
the Default Device Type Credentials, you can do so through the System Logs page.
CAUTION: Once you overwrite the device-specific credentials, the Default Device Type Credentials overwrites the
credentials of devices that you had previously edited through the Edit Device Credentials link.
NOTE: You can overwrite the device-specific credentials to the Default Device Type Credentials for all devices
belonging to a particular Device Type and Credential Type at a time through the System Logs page. To reset the
device-specific credentials for only a particular device, see Resetting The Device-Specific Credentials To The
Default Device Type Credentials.
To reset the device-specific credentials to the default device type credentials:
NOTE: The Settings tab is accessible only if you are logged on as a member of the OpenManage Essentials
Administrators or Power Users group.
1. Click the Settings tab.
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