Owner's Manual

CMC
The options for Storage are:
EqualLogic
MDSeries
The options for Switch are:
PowerConnect
Force10
4. Type the credentials in the corresponding fields:
NOTE: For Force 10 and PowerConnect Ethernet switches, the Username, Password, and Enable Password
fields are optional. However, information must be provided for these fields if the Force 10 or PowerConnect
Ethernet switch is configured with these details.
Username — The user name must contain one or more printable characters, and not exceed 104
characters.
NOTE: Windows user names must be of the form [Domain\Username]. You can also use a period [ . ] to
indicate the local domain. This rule does not apply to Linux or ESX/ESXi credentials.
NOTE: For Force 10 and PowerConnect Ethernet switches the domain name need not be specified.
Examples of Windows user names: .\Administrator; MyDomain\MyUsername
Example of Linux, ESX/ESXi user name: Username
Password — The user password must contain one or more printable characters, and not exceed 127
characters.
Enable Password — For Ethernet switches only. The enable password must contain one or more printable
characters, and not exceed 127 characters.
Community String — For EqualLogic storage devices only. The community string of the storage device.
NOTE: The Default Device Type Credentials are encrypted and saved locally.
5. Click Save Changes.
If the credentials for a device differs from the Default Device Type Credentials you provided, you can edit the device
credentials for that particular device. For more information about providing the credentials for a specific device, see
Editing Device Credentials.
Related Links
System Logs
Editing Device Credentials
Editing Device Credentials
The Default Device Type Credentials that you provided for each Device Type and Credential Type in the System Logs
page is used to run the collection tools on your managed devices and gather the system logs. If the credentials for a
particular device differs from the Default Device Type Credentials you provided, you can edit the credentials for that
device.
CAUTION: After you edit the credentials for a specific device, SupportAssist uses the device-specific credentials
you provided to collect the system logs on that device.
NOTE: To ensure that SupportAssist is able to generate the system log collection for all devices, you must edit the
credentials for each device which has credentials that are not the same as the Default Device Type Credentials.
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